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Tim Goadsby

8

Total reviews written

0

Helpful marks given to their reviews

13

Times reviews seen

All reviews (8)
Review of the The Mortgage Works, Mortgages:
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poor poor service

2
I have a BTL mortgage. My deal was ending and TMW had a good offer on. Started the process and forced to use their conveyancing (ENACT) Worst experience ever and TMW were not interested. Enact sent forms by email which needed to be filled in by hand even after being told I had no printer Enact makes you use their portal, which they don't appear to use themselves. The person listed as 'my conveyancer' was never available. Every email was answered by a different person. Enact said WE had missed the completion date - we did not know they had even set one - even though they had previously said we had supplied everything we had to.. Enact managed to find charges to claw back every penny of my cashback deal - Sorry, they sent me a nice letter saying 1p would be donated to charity for me as they don't send cheques under £10! ITS MY MONEY!!! I'LL DECIDE WHAT I DONATE TO CHARITY NOT YOU! Contacted TMW to complain - no help and no resolution 2 months later. Reviewed on: 10th March 2022
Review of the Yorkshire Bank, Current Account:
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Going down fast

2
I have banked with Yorkshire Bank for over 40 years. They have now decided they do not want my business and moved my account to Virgin Money. No reasoning has been given. Their Customer Services used to be OK, if sometimes a little hard to understand with the Scottish accents. They closed my local branch and told me to use another, then closed this and told me to use a 3rd, then just closed this one without telling me! My current and credit card accounts were visible together on the website and app, I now have to have 2 different apps, with different log in details, to see what is happening. I used to ping money direct from my current account to my credit card, I now have to set it up as a separate payee. I seriously doubt this bank will be around much longer. Reviewed on: 10th March 2022
Review of the Moneybox app, Personal Pension:
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Seamless and helpful pensions amalgamation service

5
I had several workplace and personal pensions scattered around. Moneybox helped me locate them all and gather them together in one place with an easy to use app and friendly customer support. Reviewed on: 10th March 2022

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