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Mike

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All reviews (7)

Review of the first direct, Current Account:

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Still great after all these years

Been with this phone /on line bank from the very early days, always prompt, reasonable rates and excellent customer service and contact. I ‘ain’t’ going nowhere ! Reviewed on: 16th February 2026

Review of the David Williams IFA, Financial Planning:

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An exemplary company.

This company have guided my family (and extended family) in all our financial and pension planning for over twenty years. Extremely professional and with a personal approach to our portfolio and opportunities. Highly recommended and delighted with all our dealings with this company. Thank you. Reviewed on: 13th June 2025

Review of the first direct, Current Account:

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Excellent service since those early days !

Having traded since their original opening as an established bank, as a subsidiary of HSBC, the remote telephone only and subsequent on line banking as been exemplary. Delighted with their personal service and handling of our accounts . Reviewed on: 26th February 2025

Review of the ManyPets, Pet insurance:

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Good experience and outcomes.

The two times we have claimed were handled well, the first extremely swiftly, the second was a little longer to sort, with duplicated messages which was frustrating, hence the one point loss. As with all insurance it is the balance of the considerable monthly premium v the possible extremely high costs with vets bills. Many Pets are well respected and we are comfortable with the current cost v benefit. Reviewed on: 4th September 2024

Review of the Policy Expert, Home insurance:

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Easy to sort and good value

Our renewal was due from another co. went ‘to the market’ and the excellent reviews for Policy Expert combined with a keen (better than ‘like for like’ ) list of benefits made it an easy decision. Prompt supply of all docs. in plain English. Recommended, thanks Reviewed on: 24th August 2023

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