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Simon

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Helpful marks given to their reviews

373

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All reviews (10)

Review of the Virgin Money, Pensions:

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Nasty customer service

The staff are so bad and rude I’m leaving Virgin Reviewed on: 11th November 2022

Review of the Virgin Money, Mortgages:

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Worst bank I have ever seen

Never experienced a worse bank. Staff are rude Reviewed on: 11th November 2022

Review of the Virgin Money, Stocks and Shares ISA:

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Rotten bank

Dreadful customer service. I regret putting money in it Reviewed on: 11th November 2022

Review of the Virgin Money, Cash ISA:

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Rotten customer service

Terrible customer service and ignorant staff Reviewed on: 11th November 2022

Review of the Virgin Money, Essential Current Account:

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Cannot get my own money

Dreadful Bank. The app blocked my payment. I called customer service and got through after 7 hours. They asked me to take ID to a branch 240 miles away. I couldn’t do it for 3 weeks. Then when I did get there, they froze my account completely. Now I have zero access. Does this bank hate humans? Reviewed on: 11th November 2022

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