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Riyaz

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All reviews (2)

Review of the Virgin Money, Mortgages:

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Worst mortgage company ever

This company offers the worst service possible impossible to get in touch with them via the phone lines are still closed at 09:30 when online it says open at 08:00 and they never respond to any of your queries unless you keep chasing them. Wouldn’t do business with them again if they paid me to Reviewed on: 5th April 2023

Review of the Virgin Money, Mortgages:

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Worst Mortgage provider

I’ve been a buy to let customer for many years now and had nothing but headache and poor customer service from Virgin Money. I’ve moved my business to other companies because the customer service is so bad and when you get a chance to speak with someone they just haven’t got a clue about how to deal with anything. It took me five hours on the phone in total just to get a mortgage statement from them which they kept sending to the wrong address!! How can you lend money and get the address for the house wrong. Now I’m trying to pay the balance and have been waiting on the phone again for 3 hours. Wouldn’t do business with them again even if they paid me Reviewed on: 3rd January 2023

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