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Christine Holt

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Review of the Domestic and General, Warranty:

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Washer dryer repair

I rang D & G 3 weeks ago in respect of my washer dryer making an horrendous noise when in use. I rang as, wanted the machine looked at before any real damage was done to the machine. My first appointment was cancelled within a few minutes of it coming through. I was, sent another one for today 26th April. I cancelled work and then yesterday afternoon they sent a message to say visit had been cancelled. Having waited 2 weeks for this appointment. I immediately rang D&G as felt very let down. Eventually after forever on the phone, being passed from one person to another, I was sent another appointment for 10th May - another 2 week wait! I am not in any way impressed with the service I have received. I would add I have 6 white good insurance policies with you which I have held for 6 years and never once phoned before for a repair visit. I am so let down by this service I have NOT received. Reviewed on: 26th April 2023

Christine Holt

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