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Review of the RIAS, Car Insurance:

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Terrible insurance company

I made a claim in 2022 for an unoccupied vehicle that rolled into my car. The claim still isn’t settled a whole year later. Overall a very poor company. Renewal comes and I say I don’t want to renew as their price is 3x what others would charge. Contacted them over the phone after waiting for what seemed forever. Man on the phone was very unhelpful. I was within the cooling off period before the renewal was to begin and they wanted to charge £30 for the 8 days I was insured when my new company would charge £50 for the whole month! And they wanted to smack a £20 renewal start up fee on too?? Which doesn’t make sense as I didn’t start the policy……..??? Reviewed on: 21st August 2023

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