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Ralph

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Review of the NatWest, Business Banking:

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Not for small Businesses

If your a small business don't bother with Natwest I've been with them nearly 10 years and they no longer have business managers in store where you could make an appointment and discuss your needs job done. Now its all by phone I called natwest last Friday they don't me id have to book a call back I couldn't actually speak to anyone because they don't have a number for the finance dept so they sent me an email which let me book an appointment the following Wednesday (5days time) between 13:30-14:00. 13:39 I get a text from natwest saying they tried to contact me but they couldn't get through. But i had no missed calls or a text from my carrier. long story short its been a week with lots of promises from natwest but still nothing. I told natwest it was for a new contract and I could lose a lot of money, but they don't care. Don't wast your time. Reviewed on: 27th July 2018

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