Verified Member's community profile page

Write a review

Viewing profile for,

Verified Member

273

Total reviews written

Helpful marks given to their reviews

739

Times reviews seen

All reviews (273)

Review of the Harpenden Building Society, Mortgages:

View on product page

Harpenden Building Society Branch Review

Every little thing took 5 working days to resolve. This was made worse because there were mistakes in the offer. Reviewed on: 29th November 2023

Reply from Harpenden Building Society Thank you for your feedback, and i'm sorry that on this occasion we have not delivered a standard of service that you, or I, would expect. If you would like to email me at [email protected] we will open an investigation on what happened and try to rectify any outstanding issues. Jon Sweeting Commercial Manager Response date: 4th December 2023

Review of the Harpenden Building Society, Savings:

View on product page

Harpenden Building Society Branch Review

Very friendly branch, always feel comfortable and well looked after. Reviewed on: 29th November 2023

Reply from Harpenden Building Society This is really great to read. Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023

Review of the Harpenden Building Society, Savings:

View on product page

Harpenden Building Society Branch Review

Staff are really helpful. The only downside is that it's so far away from where we live, we wish they hadn't shut down the Buckingham branch. Reviewed on: 29th November 2023

Reply from Harpenden Building Society Thank you for your feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023

Review of the Harpenden Building Society, Savings:

View on product page

Harpenden Building Society Branch Review

It's local and has good service. Reviewed on: 29th November 2023

Reply from Harpenden Building Society This is really great to read. Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023

Review of the Harpenden Building Society, Savings:

View on product page

Harpenden Building Society Branch Review

Local, friendly, like the ease of transactions and a Reviewed on: 29th November 2023

Reply from Harpenden Building Society It looks like you got cut off a bit back there, which is a shame as I was really enjoying reading your review. Jon Sweeting Commercial Manager Response date: 4th December 2023

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.