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Review of the Harpenden Building Society, Savings:

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Harpenden Building Society Branch Review

Very efficicent and knowledgeabel. So wonderful to be able to speak to someone and get advice face-to-face. Reviewed on: 1st November 2023

Reply from Harpenden Building Society This is really great to read. Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023

Review of the Harpenden Building Society, Savings:

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Harpenden Building Society Branch Review

The staff are always friendly and helpful. Only slightly longer opening times would help. Reviewed on: 1st November 2023

Reply from Harpenden Building Society Thank you for your feedback. We regularly review our branch hours to make sure that they are fit for purpose and will consider this as part of future discussions. We appreciate your feedback. Jon Sweeting Commercial Manager Response date: 4th December 2023

Review of the Harpenden Building Society, Savings:

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Harpenden Building Society Branch Review

Face-to-face service and local knowledge given. Reviewed on: 1st November 2023

Reply from Harpenden Building Society This is really great to read. Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023

Review of the Harpenden Building Society, Savings:

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Harpenden Building Society Branch Review

Logging into the online service could be improved. Reviewed on: 26th October 2023

Reply from Harpenden Building Society Thank you for your feedback. We are aware that the log in procedure for our online system could be improved and are working hard with our system provider to update to it is both quicker and easier to log in. Thanks once again for your feedback, it's appreciated. Jon Sweeting Commercial Manager Response date: 1st November 2023

Review of the Harpenden Building Society, Savings:

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Harpenden Building Society Branch Review

The staff are really knowledgeable and helpful and helped me put my money into a better rate account which I really appreciated. Reviewed on: 26th October 2023

Reply from Harpenden Building Society Thank you for your feedback, this is great to read. I will pass your comments onto Gill and her team. Jon Sweeting Commercial Manager Response date: 1st November 2023

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