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Name: Phillip

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Most Recent Reviews (4/4)

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Excellent bike insurance

5
I have used Laka for several years now and have made 2 claims. On both occasions Laka were incredible, such a change from the usual insurance companies. My first claim was even paid out on the same day. They are brilliant. Reviewed on: 30th July 2021
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Phillip

Laka are hands down the best insurer I have ever used

5
I had to make a substantial claim with Laka while on holiday in Italy. I was expecting an argument, negotiation and a very protracted claims process but was so pleasantly surprised. I bought a replacement for the item I lost (it was expensive) and Laka had the money back in my bank account before I went to bed that night. Fantastic!!! Reviewed on: 6th August 2019
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Phillip

Unbelievably good service, especially when I had a claim - They paid the same day!

5
I have only been a Laka customer for about 4 months and even though July is their ‘peak’ month for claims, I have still only paid about £16 to date. On top of this, while cycling in Italy last week I had an incident with my Garmin cycling computer. The clamp holding it to my bike broke mid-ride at about 40 km/h and the Garmin flew off my handlebars and smashed on the road. I immediately emailed Laka and although I initially had a little trouble with the website, they jumped into action to help process my claim and it was easy to upload a video statement of what happened and a picture of my broken Garmin. They could not have been more helpful. What really blows me away is that the next day I went to a local store in Italy to buy a replacement Garmin and Laka immediately repaid me and had the money back in my bank account by the time I went to bed that evening. I have never known an insurance company to be this helpful or pay out this quickly. A huge thanks and Laka have a customer for life! I would highly recommend Laka! Reviewed on: 5th September 2018
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Phillip

Excellent service, simple to set-up and (so-far) has cost me virtually nothing!

5
These guys are great. I have only be using them a short while but even if they charge the most expensive amount that they could each month it would be much cheaper than the other quotes I had. However, I have hardly been charged anything so far. Brilliant Reviewed on: 9th August 2018
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Phillip