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Prosper reviews

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Rated Excellent 4.79/5

Prosper reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 14 days

Review summary

People rate this company as Excellent based on 411 product reviews

Average score of 4.79/5
5 star
83%
4 star
14%
3 star
3%
2 star
0%
1 star
0%
Reviews for Prosper have trended positively over the past 90 days

Latest positive rating

5/5

Good service.

Good service. Prompt communication and a variety of financial products.

Latest negative rating

1/5

Not easy to work with

Unresponsive customer service. Slow order placement in SIPP. App issues that are ignored. I have very low confidence in them, which is a shame as... Unresponsive customer service. Slow order placement in SIPP. App issues that are ignored. I have very low confidence in them, which is a shame as they talk a good talk on their website. Sadly the customer experience doesn't live up to it. Read more Read less

About Prosper

Founded in 2021 Prosper offers investment opportunities with low, fair and transparent fees which Prosper state may help you keep more of your money.

Prosper do this across cash, public market funds and private market funds.

Wondering whether using Prosper is the right way to invest your money? Read our consumer reviews from people like you to see what our community thinks of this app. Or if you've already used Prosper, leave a review of your own and help our community grow!

Prosper at a glance

Reviews for Prosper

Showing 11 of 411 company reviews Last reviewed within 14 days

Good service.

Investment accounts 25th April 2025

Good service. Prompt communication and a variety of financial products.

Rated Excellent 5/5
Read more product reviews

An easy way of saving with no customer fees

Investment accounts 23rd April 2025

The app is easy to use, the savings and investment offer is great and you can compare the deals that every bank is offering in... The app is easy to use, the savings and investment offer is great and you can compare the deals that every bank is offering in one page. Transfers work smoothly and the money arrives at your account as promise and without delays. And with no fees to customers! Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Very happy

    Very easy to use and no problems along the way! Can only recommend. Very happy with the product and will come back.

  • 5/5

    Positive experience

    Positive experience with customer interface

  • 5/5

    Number one choice

    Great customer service, always keeping us up to date on offers and advise. first class

  • 4/5

    Easy ptocess

    Very easy to sign up and good rate

  • 5/5

    Easy to manage with the app, good response time.

    Easy to manage with the app, good response time.

  • 5/5

    Set Up of App

    really easy to set up and understand

  • 5/5

    Makes me feel more confident with my money.

    Makes me feel more confident with my money. I feel empowered to DIY my finances

    {"display":"Meg","full_name":"Meg","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investment accounts
    Meg 22nd April 2025
  • 5/5

    Great fast service with lots of investment and savin...

    Great fast service with lots of investment and saving options. I have been using the service now for a few months and there is loads of choice

    {"display":"SBW","full_name":"SBW","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investment accounts
    SBW 22nd April 2025
  • 4/5

    Easy to use, the app is very intuitive and easy

    Easy to use, the app is very intuitive and easy

    Products from Prosper

    Showing products offered by Prosper

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