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Snap Finance reviews

Snap Finance logo
Rated Excellent • 4.90/5

Snap Finance reviews

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Review summary

People rate this company as Excellent based on 369 product reviews

Average score of 4.90/5
5 star
95%
4 star
4%
3 star
0%
2 star
0%
1 star
1%

Snap Finance is loved for its easy, quick application process and friendly, helpful customer service that makes everything straightforward. People appreciate the clear communication, regular payment reminders, and flexible payment plans that suit different needs. However, some find the interest rates a bit high and wish for an online portal to check accounts instead of relying on texts. A few have had issues with loan refusals despite good credit or felt the service could be less strict in some cases.

Positive themes

  • Snap Finance’s customer service is friendly, helpful, and always ready to assist.
  • Applying with Snap Finance is quick and easy with fast decisions.
  • Snap Finance offers great value with affordable payments and flexible plans.

Negative themes

  • Some found Snap Finance’s interest rates a bit higher than they’d like.
  • A few were frustrated by loan refusals despite good credit or no clear reason.
  • Wish Snap Finance had an online portal or app instead of relying on texts.
Summarised by AI
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About Snap Finance

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Snap Finance at a glance

Reviews for Snap Finance

Showing 11 of 369 company reviews

Super Service

Loan • 16th September 2024

Excellent service , amazing customer service

{"display":"Natelle","full_name":"Natelle","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Friendly, fair and caring

Loan • 14th July 2024

I have always appreciated the friendly staff and no nonsense approach to lending and repayment.

{"display":"Daniel","full_name":"Daniel","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Great company

    Used before and had no problems, using again.

    {"display":"Stacy h","full_name":"Stacy h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loan
    Stacy h 17th June 2024
  • 5/5

    highly recommend

    it’s quick and easy this is the second time i’ve used them

    {"display":"Tiffany J","full_name":"Tiffany J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loan
    Tiffany J 16th June 2024
  • 5/5

    Every time I ring to pay my bill, discuss my account...

    Every time I ring to pay my bill, discuss my account etc I am always greeted with kindness and courtesy and the staff always know... Every time I ring to pay my bill, discuss my account etc I am always greeted with kindness and courtesy and the staff always know exactly how to help and explain things in a way i can understand due to my health. Read more Read less

    {"display":"Paul T","full_name":"Paul T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loan
    Paul T 14th June 2024
  • 5/5

    Best company I have ever used always very helpful an...

    Best company I have ever used always very helpful and go above and beyond with their customer service

    {"display":"Rodrick c","full_name":"Rodrick c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loan
    Rodrick c 14th June 2024
  • 5/5

    Great easy access and tells you within minutes if yo...

    Great easy access and tells you within minutes if you’re eligible or not

    {"display":"Rachel S","full_name":"Rachel S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loan
    Rachel S 14th June 2024
  • 5/5

    Really helpful company

    Really helpful company, give you a little leeway if you can’t pay on time as long as you let them know.

    {"display":"Emma ","full_name":"Emma ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loan
    Emma 14th June 2024
  • 5/5

    This is great company they explain everything to...

    This is great company they explain everything to me before I started

    {"display":"Stephen Pearce","full_name":"Stephen Pearce","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1024862.png"}}'s avatar
    Loan
    Stephen Pearce 12th June 2024
  • 5/5

    I have had 2 products from snap finance and have bee...

    I have had 2 products from snap finance and have been very impressed with both services and fitting and have already recommended them to several... I have had 2 products from snap finance and have been very impressed with both services and fitting and have already recommended them to several people to give them a call I will be using them again Read more Read less

    {"display":"Carol broad ","full_name":"Carol broad ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loan
    Carol broad 12th June 2024
  • 4/5

    Very flexible company

    Purchased my sofa and it was the best and most convenient way to do so, super flexible firstly, I chose to pay weekly however, when... Purchased my sofa and it was the best and most convenient way to do so, super flexible firstly, I chose to pay weekly however, when my financial situation changed I started paying monthly and whenever there is an issue you just gotta update them and they will liase with you Read more Read less

    {"display":"Harriet S","full_name":"Harriet S","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1024140.png"}}'s avatar
    Loan
    Harriet S 12th June 2024

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