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Think Money Reviews

Ratings based on 16 reviews Last review 1 week ago
3.94 / 5Great overall rating

Think Money reviews are can help you to find out what life as a Think Money customer is like. Think Money is part of the Think Money Group, based in Manchester. Smart Money People is the place for Think Money reviews. You can join our mission to...

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Think Money reviews are can help you to find out what life as a Think Money customer is like. Think Money is part of the Think Money Group, based in Manchester. Smart Money People is the place for Think Money reviews. You can join our mission to increase trust and transparency in financial services by writing your review today.

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Your Think Money Reviews (16)

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6th November 2018

Great Account

A fantastic account that sets aside your monthly payments so you never touch them, that has no default overdraft, meaning you never overspend. The accompanying app is also very handy and easy to use for checking your balance and making one-off payments.

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A fantastic account that sets aside your monthly payments so you never touch them, that has no default overdraft, meaning you never overspend. The accompanying app is also very handy and easy to use for checking your balance and making one-off payments.

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11th February 2018

Definitely Room for Improvement

Think Money are a good bank for people like me who are useless with money and need it budgeting for them but their online services are shocking a lot of people including myself have been left frustrated when they constantly have problems with updating...

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Think Money are a good bank for people like me who are useless with money and need it budgeting for them but their online services are shocking a lot of people including myself have been left frustrated when they constantly have problems with updating their system and you cannot check your funds or pay bills which can lead to embarrassment when you are trying to complete a transaction in a shop. It is especially annoying when you pay for them to provide a service each month and you cannot get access to your account

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29th November 2016

A mixed experience

The managed account concept is good and allows us to manage our bills every month and not worry about them. However customer experience could be much improved. Have spent too long waiting on phone to speak to an advisor and recent upgrade was a...

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The managed account concept is good and allows us to manage our bills every month and not worry about them. However customer experience could be much improved. Have spent too long waiting on phone to speak to an advisor and recent upgrade was a disaster although can see some benefits from it. Could not get access to our account for 4 days so had no idea how much money we had and some people had even worse problems and could not access cash they had paid in.

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16th February 2016

excellent service let down by call centre waiting times

This bank has really helped me get my finances under control and for me it is really helpful in this area. The service is easy to use however it needs to keep up with the tines and latest banking advances. The introduction of faster banking,...

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This bank has really helped me get my finances under control and for me it is really helpful in this area. The service is easy to use however it needs to keep up with the tines and latest banking advances. The introduction of faster banking, contactless cards and more focus on speeding up call waiting times would really improve the overall service