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Abound reviews

Abound's logo
Rated Excellent 4.80/5

Abound reviews

Verified business Last reviewed within 7 days
  • UK-based contact centre
    UK-based contact centre
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 18,282 product reviews

Average score of 4.80/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Abound have trended negatively over the past 90 days

Abound Personal loans impressed with their quick, easy application and fast money transfers, making borrowing stress-free. The customer service is friendly, helpful, and clear, which really puts you at ease. However, some found the interest rates quite high and wished for more flexible repayment options or better communication on loan top-ups.

Positive themes

  • Abound Personal loans made applying quick and simple with money arriving fast every time. (71 mentions)
  • The customer service for Abound Personal loans is friendly and really helpful throughout. (15 mentions)

Negative themes

  • Many found Abound Personal loans’ interest rates too high and hard to manage. (8 mentions)
Summarised by AI
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About Abound

Abound is based in London in the UK with a mission to increase access to affordable personal loans.

Some lenders only look at your credit score when making a lending decision for a personal loan. Abound look at the full picture to decide – what you earn, how you spend, and what’s left at the end.

You can apply for an Abound loan via the website.

Abound at a glance

Contact details

Phone
020 3443 8881
Main address
Fintern Limited, trading as Abound, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE, United Kingdom
Social media

Reviews for Abound

Showing 11 of 18282 company reviews Last reviewed within 7 days

Affordable and good for new comers

Personal loans 20th July 2026

Was hard to apply for affordable loan, abound helped here, to kick start my financial journey

Rated Excellent 5.00/5
Read more product reviews

I would always recommend them.

Personal loans 20th July 2026

Quite straightforward from the application process to receiving the funds. Communication flows seamlessly with honesty, even on weekends. I love my experience and would recommend them always.

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Abound makes things happen

    I was in a need of help to solve some personal things and I was finding difficult to find a way. Then I find Abound:... I was in a need of help to solve some personal things and I was finding difficult to find a way. Then I find Abound: Personal loans and I said to make a try. And then, guess what: I was kinda surprised to find out that I was accepted for my loan. For some it may not mean a lot or whatever. But for me, they took a stone away from my heart and now I’m happy that I managed to make some things happen. All I can say is that they are the best so far in anything. And before everything, I believe that honestly is what we all need at some point so be honest with everything. Thanks Read more Read less

  • 5.00/5

    The approval process was straightforward.

    The loan application process was straightforward, and obtaining approval was simple.

    {"display":"Suresh","full_name":"Suresh","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Suresh 19th July 2026
  • 5.00/5

    Quick process and straightforward application

    Quick process and straightforward application where every step was explained and made clear

    {"display":"DZ","full_name":"DZ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    DZ 18th July 2026
  • 5.00/5

    relatively ok rates of loans , super fast response time

    relatively ok rates of loans , super fast response time

  • 5.00/5

    Excellent service and helpful

    Personally this is the best app in my entire world.very wonderful and excellent services with the haert of people who needs financial support. God bless Abound

    {"display":"Young","full_name":"Young","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Young 17th July 2026
  • 1.00/5

    Worst customer service

    I am extremely disappointed with my experience with Abound. I had been an Abound customer for around two years and maintained my loan responsibly. I... I am extremely disappointed with my experience with Abound. I had been an Abound customer for around two years and maintained my loan responsibly. I never missed a payment, had no negative marks on my credit file, and recently repaid my loan in full. While I still had my loan, I noticed through Credit Karma that Abound was advertising loans at 9.2% APR, while I was paying 14.65% APR and had paid approximately £800 in loan fees when I originally took out the loan. When I asked if they could reduce my interest rate or combine my existing balance with a £9,000 top-up at the lower advertised rate, they refused and instead offered me a top-up at 14.9% APR. I then applied for a new loan but was told that I could not have two loan accounts and would first need to repay my existing loan before submitting a new application. I followed their advice, repaid my loan in full, and then reapplied. To my surprise, my application was rejected, with the explanation that, "as a responsible lender," they could not offer me a new loan. This was extremely frustrating. I had an excellent repayment history with Abound, never missed a payment, had no adverse credit history, and had just settled my loan in full. It seems unfair to advise a customer to clear their existing loan before reapplying, only to reject the new application afterwards. My biggest concern is that Abound advertises attractive rates to new customers while existing loyal customers continue paying much higher interest rates and fees, with little opportunity to benefit from those lower rates when requesting a top-up or refinance. Based on my personal experience, I found the interest rates and fees to be poor value, and the lending process lacked transparency and consistency. I expected better treatment as a loyal customer with a strong repayment record. Read more Read less

  • 5.00/5

    Quik and profesional services,very hapy

    Quik and profesional services,very hapy

  • 5.00/5

    Excellent

    Good to have a help. Very helpful

    {"display":"Ashvini","full_name":"Ashvini","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Ashvini 16th July 2026
  • 5.00/5

    Excellent customer service very easy to use would re...

    Excellent customer service very easy to use would recommend to friends and family

    {"display":"Robert D","full_name":"Robert D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Robert D 16th July 2026

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