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Abound reviews

Abound's logo
Rated Excellent • 4.79/5

Abound reviews

Verified business Last reviewed within 7 days
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  • UK-based contact centre
    UK-based contact centre
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 18,243 product reviews

Average score of 4.79/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Abound have trended negatively over the past 90 days

Abound Personal loans impressed with their quick, easy application and fast money transfers, making borrowing stress-free. The customer service is friendly, helpful, and clear, which really puts you at ease. However, some found the interest rates quite high and wished for more flexible repayment options or better communication on loan top-ups.

Positive themes

  • Abound Personal loans made applying quick and simple with money arriving fast every time.
  • The customer service for Abound Personal loans is friendly and really helpful throughout.
  • Abound Personal loans offer clear terms with no hidden fees and easy repayment tracking.

Negative themes

  • Many found Abound Personal loans’ interest rates too high and hard to manage.
  • Some had trouble with Abound Personal loans when trying to top up or get another loan.
  • A few felt Abound Personal loans’ payment collection was frustrating and poorly timed.
Summarised by AI
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About Abound

Abound is based in London in the UK with a mission to increase access to affordable personal loans.

Some lenders only look at your credit score when making a lending decision for a personal loan. Abound look at the full picture to decide – what you earn, how you spend, and what’s left at the end.

You can apply for an Abound loan via the website.

Abound at a glance

Contact details

Phone
020 3443 8881
Main address
Fintern Limited, trading as Abound, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE, United Kingdom
Social media

Reviews for Abound

Showing 11 of 18243 company reviews • Last reviewed within 7 days

Thank you for your efforts; dealing with you was easy.

Personal loans • 7th July 2026

Thank you for your efforts; dealing with you was easy. Thanks again—I am extremely happy.

{"display":"MAHMMOUD A","full_name":"MAHMMOUD A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Fairness

Personal loans • 7th July 2026

I think it’s the fact that you’re willing to help those with obtaining a loan that would otherwise fall short with other lenders.

{"display":"Swaran S","full_name":"Swaran S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Smooth applications process

    I have experience working in customer-focused environments where accuracy, problem-solving, and communication are essential. In my previous roles, I handled customer enquiries, resolved issues efficiently,... I have experience working in customer-focused environments where accuracy, problem-solving, and communication are essential. In my previous roles, I handled customer enquiries, resolved issues efficiently, and ensured compliance with company policies while maintaining a high standard of service. Read more Read less

    {"display":"Akhi","full_name":"Akhi","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Akhi 7th July 2026
  • 5.00/5

    Nice and looking forward of introducing family and f...

    Nice and looking forward of introducing family and friends

    {"display":"Enerst k","full_name":"Enerst k","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Its very easy and fast procedure

    Its very easy and fast procedure

    {"display":"Nidhi d","full_name":"Nidhi d","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Great service and customer care

    It was an easy process no issues and my questions answered promptly

    {"display":"Anonymoushappy","full_name":"Anonymoushappy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    It was very good experience and they are bit fast fo...

    It was very good experience and they are bit fast for the proceedings

    {"display":"No","full_name":"No","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    No 6th July 2026
  • 5.00/5

    Excellent customer service and engagement.

    Excellent customer service and engagement.

    {"display":"Adewole A","full_name":"Adewole A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Got my loan when I needed the most , excellent servi...

    Got my loan when I needed the most , excellent services.

    {"display":"Dr cool ","full_name":"Dr cool ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Very flexible and happy to communicate with Abound.

    Very flexible and happy to communicate with Abound.

    {"display":"Susan ","full_name":"Susan ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Convenient, faster than expected, my questions answe...

    Convenient, faster than expected, my questions answet3d in FAQs or quickly when c9ntacted customer service

    {"display":"Mrs B","full_name":"Mrs B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Mrs B 5th July 2026

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