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Abound reviews

Abound's logo
Rated Excellent • 4.80/5

Abound reviews

Verified business Last reviewed within 7 days
Write a review
  • UK-based contact centre
    UK-based contact centre
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 18,546 product reviews

Average score of 4.80/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Abound have trended negatively over the past 90 days

Abound Personal loans are loved for their quick, easy application and friendly, helpful customer service. Many find the process smooth and appreciate the clear communication and flexibility with repayments. However, some feel the interest rates are quite high and have faced frustrations with loan top-ups or reapplications despite good repayment history.

Positive themes

  • Abound Personal loans make applying quick and easy with fast decisions and funds. (83 mentions)
  • Abound Personal loans offer excellent customer service that’s friendly and helpful. (60 mentions)
  • Abound Personal loans are flexible with repayments and top-ups when needed. (8 mentions)

Negative themes

  • Some found Abound’s interest rates quite high compared to other lenders. (17 mentions)
  • Some customers were frustrated by poor customer service or lack of support. (9 mentions)
  • Loan top-ups or new applications were declined despite good repayment history. (5 mentions)
Summarised by AI
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About Abound

Abound is based in London in the UK with a mission to increase access to affordable personal loans.

Some lenders only look at your credit score when making a lending decision for a personal loan. Abound look at the full picture to decide – what you earn, how you spend, and what’s left at the end.

You can apply for an Abound loan via the website.

Abound at a glance

Contact details

Phone
020 3443 8881
Main address
Fintern Limited, trading as Abound, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE, United Kingdom
Social media

Reviews for Abound

Showing 11 of 18546 company reviews • Last reviewed within 7 days

They nice and calm and they have time for their cust...

Personal loans • 20th October 2026

They nice and calm and they have time for their customers and care about them am very happy to be part of their service

{"display":"Alice ","full_name":"Alice ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

A very good experience

Personal loans • 20th October 2026

Overall from start to finish a great service and very easy to use, thank you so much

{"display":"James P","full_name":"James P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Really seamless and a life saver.

    Really seamless and a life saver.

    {"display":"Victoria A","full_name":"Victoria A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Victoria A 20th October 2026
  • 5.00/5

    Smooth sailing application.

    Smooth sailing application. Fast response and approval pending their checks.

    {"display":"Matilda M","full_name":"Matilda M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Matilda M 20th October 2026
  • 5.00/5

    You are reliable,prompt in responding to messages, y...

    You are reliable,prompt in responding to messages, you stick to your time and schedules and deliver as promised.

    {"display":"Francis M","full_name":"Francis M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Francis M 20th October 2026
  • 5.00/5

    Good communication

    I think everything goes very well throughout the process you guys are very helpful. I wish you continue to help others and you have good communication with your clients.

    {"display":"Yeboa A","full_name":"Yeboa A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Yeboa A 19th October 2026
  • 4.00/5

    overall process was quick and efficient.

    overall process was quick and efficient. Interest rate provided was great.

    {"display":"Dezlly A","full_name":"Dezlly A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Dezlly A 19th October 2026
  • 5.00/5

    I was unsure about getting a loan. Abound made it easy.

    I was reluctant, well frankly terrified about taking out a loan to consolidate my debts. Abound have made it painless, quick, simple and above all... I was reluctant, well frankly terrified about taking out a loan to consolidate my debts. Abound have made it painless, quick, simple and above all no stress whatsoever. I've not spoken to anyone in the team because their online solution is so slick, simple, refined and spot on. I hope if there is any need in the next few months to speak to them, the people behind the tech are just as good. Read more Read less

    {"display":"AdamV","full_name":"AdamV","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    AdamV 19th October 2026
  • 5.00/5

    1st Class

    Effortlessly smooth from the start even with a slight.

    {"display":"Chris C","full_name":"Chris C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Chris C 18th October 2026
  • 5.00/5

    Very light and easy to access.

    Very light and easy to access. Well self explanatory App

    {"display":"Oredolapo","full_name":"Oredolapo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Oredolapo 18th October 2026
  • 5.00/5

    Brilliant to use

    Every stage is very simple to follow, good depth of information given and tbh the whole experience was just very smooth. Decisions decisive fast and... Every stage is very simple to follow, good depth of information given and tbh the whole experience was just very smooth. Decisions decisive fast and fluid probably best way to explain it. Read more Read less

    {"display":"Chris B","full_name":"Chris B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Chris B 18th October 2026

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