Abound reviews
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This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Abound reviews
Verified businesses always have up to date contact details and can respond to reviews.
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UK-based contact centre -
FCA approved and regulated -
Fully digital service with no in-person branches -
On-line application and approval process
Review summary
People rate this company as Excellent based on 18,277 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Abound Personal loans impressed with their quick, easy application and fast money transfers, making borrowing stress-free. The customer service is friendly, helpful, and clear, which really puts you at ease. However, some found the interest rates quite high and wished for more flexible repayment options or better communication on loan top-ups.
Positive themes
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Abound Personal loans made applying quick and simple with money arriving fast every time. (71 mentions)
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The customer service for Abound Personal loans is friendly and really helpful throughout. (15 mentions)
Negative themes
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Many found Abound Personal loans’ interest rates too high and hard to manage. (8 mentions)
About Abound
Abound is based in London in the UK with a mission to increase access to affordable personal loans.
Some lenders only look at your credit score when making a lending decision for a personal loan. Abound look at the full picture to decide – what you earn, how you spend, and what’s left at the end.
You can apply for an Abound loan via the website.
Abound at a glance
Reviews for Abound
Showing 11 of 18277 company reviews • Last reviewed within 7 days
relatively ok rates of loans , super fast response time
relatively ok rates of loans , super fast response time
Excellent service and helpful
Personally this is the best app in my entire world.very wonderful and excellent services with the haert of people who needs financial support. God bless Abound
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1.00/5
Worst customer service
I am extremely disappointed with my experience with Abound. I had been an Abound customer for around two years and maintained my loan responsibly. I... I am extremely disappointed with my experience with Abound. I had been an Abound customer for around two years and maintained my loan responsibly. I never missed a payment, had no negative marks on my credit file, and recently repaid my loan in full. While I still had my loan, I noticed through Credit Karma that Abound was advertising loans at 9.2% APR, while I was paying 14.65% APR and had paid approximately £800 in loan fees when I originally took out the loan. When I asked if they could reduce my interest rate or combine my existing balance with a £9,000 top-up at the lower advertised rate, they refused and instead offered me a top-up at 14.9% APR. I then applied for a new loan but was told that I could not have two loan accounts and would first need to repay my existing loan before submitting a new application. I followed their advice, repaid my loan in full, and then reapplied. To my surprise, my application was rejected, with the explanation that, "as a responsible lender," they could not offer me a new loan. This was extremely frustrating. I had an excellent repayment history with Abound, never missed a payment, had no adverse credit history, and had just settled my loan in full. It seems unfair to advise a customer to clear their existing loan before reapplying, only to reject the new application afterwards. My biggest concern is that Abound advertises attractive rates to new customers while existing loyal customers continue paying much higher interest rates and fees, with little opportunity to benefit from those lower rates when requesting a top-up or refinance. Based on my personal experience, I found the interest rates and fees to be poor value, and the lending process lacked transparency and consistency. I expected better treatment as a loyal customer with a strong repayment record. Read more Read less
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5.00/5
Quik and profesional services,very hapy
Quik and profesional services,very hapy
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5.00/5
Excellent
Good to have a help. Very helpful
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5.00/5
Excellent customer service very easy to use would re...
Excellent customer service very easy to use would recommend to friends and family
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5.00/5
Very easy to access and a quick response to customer...
Very easy to access and a quick response to customer services.
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5.00/5
It was just 24 hours to received my loan and which i...
It was just 24 hours to received my loan and which is the best I have seen so far
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3.00/5
Vary quick and , good.
Vary quick and , good. Get money very fast
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5.00/5
Easy and good service.
Easy and good service. Was a fast process with no issues.
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5.00/5
Top notch
Really saved me by allowing me to consolidate my loans in one place with a good APR
Products from Abound
Showing all products offered by Abound
Personal loans
by AboundAbound offer personal loans for amounts between £2,000 and £10,000. When making a lending decision, Abound look at the full picture – what you earn, how you spend and what’s...
Personal loans
by AboundAbound offer personal loans for amounts between £2,000 and £10,000. When making a lending decision, Abound look at the full picture – what you earn, how you spend and what’s...
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