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My Community Finance reviews

My Community Finance's logo
Rated Excellent • 4.90/5

My Community Finance reviews

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  • FCA approved and regulated
    FCA approved and regulated
  • UK-based contact centre
    UK-based contact centre
  • On-line application and approval process
    On-line application and approval process
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation

Review summary

People rate this company as Excellent based on 1,837 product reviews

Average score of 4.90/5
5 star
92%
4 star
7%
3 star
1%
2 star
0%
1 star
0%

My Community Finance makes borrowing a breeze with quick, easy applications and fast payouts that really help when you need it most. Their clear communication and friendly service keep you in the loop without any fuss. While the interest rates can be a bit steep, the overall experience feels fair and supportive, especially if your credit isn’t perfect.

Positive themes

  • Loan applications with My Community Finance are quick, easy and hassle-free.
  • My Community Finance offers clear communication and keeps you well informed.
  • The customer service at My Community Finance is friendly and helpful throughout.

Negative themes

  • Interest rates with My Community Finance can be quite high for some borrowers.
  • Customer service can be slow or unhelpful when dealing with issues or queries.
  • Early repayment with My Community Finance is difficult and costly according to one review.
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About My Community Finance

My Community Finance give savers and borrowers access to ethical lenders like credit unions through its Community Finance Network.

You apply for a product on the My Community Finance website and they match you to the right credit union in the network.

Through the Community Finance Network, you can access savings and loan products.

My Community Finance at a glance

Contact details

Phone
020 3375 0221
Email
[email protected]
Main address
My Community Finance, 30 Churchill Place, Canary Wharf, London, E14 5EU UK

Reviews for My Community Finance

Showing 11 of 1837 company reviews

Easy to deal with and super transparent

Consumer credit broker • 12th June 2025

I have a loan with my community finance. They are super easy to deal with, the money arrived with me quickly and I have a... I have a loan with my community finance. They are super easy to deal with, the money arrived with me quickly and I have a very clear schedule of payments. The platform is easy to use and I would highly recommend them. Read more Read less

{"display":"Katie","full_name":"Katie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Small company, good service

Consumer credit broker • 16th April 2025

I was struggling to get a loan, then stumbled across mcf in an online search. I decided to apply with them and was amazed that... I was struggling to get a loan, then stumbled across mcf in an online search. I decided to apply with them and was amazed that my application was approved with very low monthly costs and a fair interest rate. Read more Read less

{"display":"L","full_name":"L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
L
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    It was swift and efficient

    It was swift efficient and timely

    {"display":"Fiona W","full_name":"Fiona W","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1040322.png"}}'s avatar
  • 1/5

    I want give zero.

    I want give zero. When I took out my loan they be telling me I can pay back early, they make me very difficult to... I want give zero. When I took out my loan they be telling me I can pay back early, they make me very difficult to do this. I phone and its not very helpful, I am told that I have to pay much much more for paying off early. This is not fair and I was not told this first. Very bad company for loan. Akrah. Read more Read less

    {"display":"AKADIN","full_name":"AKADIN","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very quick and easy application, good customer servi...

    Very quick and easy application, good customer service and good communication via email and post.

    {"display":"Laura W","full_name":"Laura W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Fast and efficient service - simple process

    Fast and efficient service - simple process

    {"display":"Alison A","full_name":"Alison A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Everything was good without any issues

    Everything was good without any issues

    {"display":"Joanna Bogucka","full_name":"Joanna Bogucka","avatar":{"url":"\/assets\/uploads\/avatars\/users\/976940.png"}}'s avatar
  • 5/5

    This is a community and consumer oriented provider t...

    This is a community and consumer oriented provider that puts people before profits

    {"display":"Hashida Dave","full_name":"Hashida Dave","avatar":{"url":"\/assets\/uploads\/avatars\/users\/773846.png"}}'s avatar
  • 5/5

    Seamless application and verification process.

    Seamless application and verification process. No hassle.

    {"display":"Fitwell","full_name":"Fitwell","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Szybka pozyczka, wszystko w pare minut

    Szybka pozyczka, wszystko w pare minut

    {"display":"Andrzej Rykowski ","full_name":"Andrzej Rykowski ","avatar":{"url":"\/assets\/uploads\/avatars\/users\/970389.png"}}'s avatar
  • 5/5

    An ethical approach

    I have invested with this Company for approx 18 months. The rates offered on their savings accounts are competitive , whilst their ethical approach to... I have invested with this Company for approx 18 months. The rates offered on their savings accounts are competitive , whilst their ethical approach to lending to the community is praisworthy with respect the interest rates charged. Read more Read less

    {"display":"THOMAS CALLOW","full_name":"THOMAS CALLOW","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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