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ANNA reviews

ANNA logo
Rated Excellent 4.75/5

ANNA reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 21 days

Review summary

People rate this company as Excellent based on 415 product reviews

Average score of 4.75/5
5 star
93%
4 star
3%
3 star
0%
2 star
0%
1 star
4%
Reviews for ANNA have trended negatively over the past 90 days

Latest positive rating

5/5

Been with Anna six months or so.

Been with Anna six months or so.easy to register.any queries answered promptly and efficiently.very easy to use.

Latest negative rating

1/5

A Nightmare for My New Business - AVOID AT ALL COSTS!

As a new business, choosing ANNA Money was a colossal mistake. My business account was blocked for a shocking 13 days immediately after receiving initial... As a new business, choosing ANNA Money was a colossal mistake. My business account was blocked for a shocking 13 days immediately after receiving initial payments, trapping my lawful funds and completely paralyzing my operations. Their "final response" for closing my account falsely claimed I didn't provide necessary documents. This is an outright lie! I provided EVERY SINGLE DOCUMENT THEY ASKED FOR, PROMPTLY AND DILIGENTLY. The absolute absurdity? I've since successfully opened multiple business accounts with other reputable banks. They asked for the EXACT SAME DOCUMENTS I gave to ANNA Money, and they were all perfectly happy to offer me their services. This clearly proves ANNA Money's internal processes are broken, unprofessional, and frankly, incompetent. This ordeal caused immense personal stress, severely damaged my business's reputation (as I couldn't pay my partners), and wasted valuable time. Their customer service was a loop of generic, unhelpful responses, utterly disregarding the crisis they created. Do NOT trust their Google rankings or any claims of being a top provider. My experience shows their true colours. I have reported ANNA Money to both the Financial Ombudsman Service (FOS) and the Payment Systems Regulator (PSR) due to their unacceptable conduct. Do NOT choose ANNA Money. My experience was traumatic, insulting, and devastating for my new venture. They are unfit to provide banking services, and I wouldn't wish this nightmare on anyone. Save yourself the stress, financial loss, and damage to your reputation – look elsewhere. Read more Read less

About ANNA

Based in Cardiff, ANNA offers an app-based business account. As well as being designed to be quick to set up, the app includes tools to help you manage invoices. ANNA's service is free to use for the first 2000 founder members. If you've used ANNA, please let us know what you thought by leaving a quick review below.

ANNA at a glance

Reviews for ANNA

Showing 11 of 415 company reviews Last reviewed within 21 days

A Nightmare for My New Business - AVOID AT ALL COSTS!

Business Account 25th June 2025

As a new business, choosing ANNA Money was a colossal mistake. My business account was blocked for a shocking 13 days immediately after receiving initial... As a new business, choosing ANNA Money was a colossal mistake. My business account was blocked for a shocking 13 days immediately after receiving initial payments, trapping my lawful funds and completely paralyzing my operations. Their "final response" for closing my account falsely claimed I didn't provide necessary documents. This is an outright lie! I provided EVERY SINGLE DOCUMENT THEY ASKED FOR, PROMPTLY AND DILIGENTLY. The absolute absurdity? I've since successfully opened multiple business accounts with other reputable banks. They asked for the EXACT SAME DOCUMENTS I gave to ANNA Money, and they were all perfectly happy to offer me their services. This clearly proves ANNA Money's internal processes are broken, unprofessional, and frankly, incompetent. This ordeal caused immense personal stress, severely damaged my business's reputation (as I couldn't pay my partners), and wasted valuable time. Their customer service was a loop of generic, unhelpful responses, utterly disregarding the crisis they created. Do NOT trust their Google rankings or any claims of being a top provider. My experience shows their true colours. I have reported ANNA Money to both the Financial Ombudsman Service (FOS) and the Payment Systems Regulator (PSR) due to their unacceptable conduct. Do NOT choose ANNA Money. My experience was traumatic, insulting, and devastating for my new venture. They are unfit to provide banking services, and I wouldn't wish this nightmare on anyone. Save yourself the stress, financial loss, and damage to your reputation – look elsewhere. Read more Read less

Rated Terrible 1/5
Read more product reviews

Unreliable and unjust

Business Account 11th June 2025

As a sole director temporarily abroad, I was shocked to find my business account frozen without any clear deadline or warning after a request for... As a sole director temporarily abroad, I was shocked to find my business account frozen without any clear deadline or warning after a request for routine documents. Despite explaining my situation and limited access while overseas, Anna Bank proceeded to block incoming payments, including a critical DWP benefit payment that took months to arrange. This action was taken with no regard for fair notice, FCA principles, or the serious consequences to my tenants and business operations. Customer service has been unhelpful and opaque about their procedures. Unjustified, disproportionate, and frankly careless treatment of small business clients. I will be escalating to the Financial Ombudsman and Tribunal Services. Avoid if you need reliability or accountability. Read more Read less

Rated Terrible 1/5
Read more product reviews
  • 5/5

    Been with Anna six months or so.

    Been with Anna six months or so.easy to register.any queries answered promptly and efficiently.very easy to use.

  • 5/5

    Anna is good business account for all business needs

    Anna is good business account for all business needs

    {"display":"noman a","full_name":"noman a","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    noman a 17th April 2025
  • 5/5

    Perfect for beginners with business banking

    Perfect for beginners with business banking

  • 5/5

    anna is brilliant platform for small businesses with...

    anna is brilliant platform for small businesses with low income

  • 5/5

    Using Anna has really helped me.

    Using Anna has really helped me. Bookkeeping and submitting my tax return has become almost effortless. It’s so simple to Lodge receipts and invoices just... Using Anna has really helped me. Bookkeeping and submitting my tax return has become almost effortless. It’s so simple to Lodge receipts and invoices just by emailing them or sharing them to the app. Whenever I have any questions I can just send messages and get response is very quickly. It’s all saves very easy to create and send invoices. For someone he’s not very good at financial admin, it’s really helped me run my own business. Read more Read less

    {"display":"Dan B","full_name":"Dan B","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1158235.png"}}'s avatar
    Business Account
    Dan B 4th April 2025
  • 5/5

    For an individual who is rubbish at paperwork Anna r...

    For an individual who is rubbish at paperwork Anna really helps, I can invoice, quote, add my expenses, it automatically sorts my payments to the... For an individual who is rubbish at paperwork Anna really helps, I can invoice, quote, add my expenses, it automatically sorts my payments to the invoices. It works great for me Read more Read less

  • 5/5

    As stated before, one of the best financial apps I’v...

    As stated before, one of the best financial apps I’ve used and have recommended it to family and friends already

  • 5/5

    Great Business account

    All was someone to help when need a quick answer

  • 5/5

    In very happy with Anna business

    In very happy with Anna business

    {"display":"Ioan A","full_name":"Ioan A","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1155433.png"}}'s avatar
    Business Account
    Ioan A 28th March 2025

    Products from ANNA

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