Ascot Lloyd: Financial Advisers reviews

2.00
Based on 2 reviews, last reviewed 11th Jul 2020
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Latest lowest rating: 1

Don't be surprised if you are disappointed This organisation's conduct leaves much to be desired. Their behaviour and whole attitude is the absolute antithesis of "The Customer Comes First". Th... Read more Reviewed on: 25th January 2020
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P Wilson

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Ascot Lloyd Financial Advisers reviews (2)

Good customer service

3
Was looked after well and had good knowledge about our needs. Reviewed on: 11th July 2020

Don't be surprised if you are disappointed

1
This organisation's conduct leaves much to be desired. Their behaviour and whole attitude is the absolute antithesis of "The Customer Comes First". The Financial Conduct Authority are absolutely right to be getting busy as set out in the article to be found at https://www.cityam.com/watchdog-warns-financial-advisers-on-causing-significant-harm-to-clients/ Caveat Emptor has rarely been so relevant advise. The only place I have ever been treated worse is R J O'Brien and Son Antiques Ltd of Oldham (Now in liquidation, surprise, surprise.) https://www.cityam.com/watchdog-warns-financial-advisers-on-causing-significant-harm-to-clients/ Reviewed on: 25th January 2020
P Wilson's avatar
P Wilson
Reply from Ascot Lloyd Ascot Lloyd apologise for any inconvenience caused to you. We take customer complaints seriously and, as per our direct communication with you previously, we closely followed our complaints procedure when reviewing your individual case. The advice you received was deemed appropriate through this process, however, due to your personal dissatisfaction you were offered, and accepted, a goodwill gesture and the matter was considered closed. Response date: 25th January 2020
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