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Atlas Direct Reviews

Ratings based on 1 review Last review 6 months ago
3 / 5Good overall rating

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Your Atlas Direct Reviews (1)

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29th November 2016

Difficulty cancelling a renewal

I followed the instructions on their letter "YOU MUST CALL OR EMAIL...

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I followed the instructions on their letter "YOU MUST CALL OR EMAIL US.
I called to cancel a renewal that was not due to commence for a week. They would not accept my call to cancel the renewal, even though this was quiet clear on their letter.
Would only accept if I contacted them via email, customer service is non existant. Don't put in your correspondence to call if when customers do, you won't accept the cancellation.