Atlas Direct Reviews

  Ratings based on 4 reviews       Last review 9 months ago    

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Overall Rating

Good

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Atlas Direct Review Insight

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Speed

50% of feedback is People related

Customer profile

Top Age Profile: 55-64

Top Channel Preference: Branch

Atlas Direct Products 4

Travel Insurance

Always on point

I've used them for over 15 years and they provide exactly the cover I need.

Reviewed on 25th July 2020
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Andrew
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Travel Insurance

Quick and easy, thankfully no problems

Luckily didn't need to use our travel insurance as everything went smoothly but the whole set up process was very good.

Reviewed on 17th September 2017
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Sam Crossman
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Travel Insurance

Terrible service

Customer services never reply to correspondence. Constantly have to chase them. Waste of time & money to insure with this company.

Reviewed on 31st July 2017
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Ellen Thornes
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Travel Insurance

Difficulty cancelling a renewal

I followed the instructions on their letter "YOU MUST CALL OR EMAIL... Read more

I followed the instructions on their letter "YOU MUST CALL OR EMAIL US.
I called to cancel a renewal that was not due to commence for a week. They would not accept my call to cancel the renewal, even though this was quiet clear on their letter.
Would only accept if I contacted them via email, customer service is non existant. Don't put in your correspondence to call if when customers do, you won't accept the cancellation.

Reviewed on 29th November 2016
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david gilchrist
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