Atlas Direct Reviews

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Ratings based on 3 reviews Last review 7 months ago

2.67 / 5Good overall rating

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Your Atlas Direct Reviews (3)

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Travel Insurance

17th September 2017

Quick and easy, thankfully no problems

Luckily didn't need to use our travel insurance as everything went smoothly but the whole set up process was very good.

Sam CrossmanLevel 1

(0)

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Travel Insurance

31st July 2017

Terrible service

Customer services never reply to correspondence. Constantly have to chase them. Waste of time & money to insure with this company.

Ellen ThornesLevel 1

(0)

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Travel Insurance

29th November 2016

Difficulty cancelling a renewal

I followed the instructions on their letter "YOU MUST CALL OR EMAIL...

I followed the instructions on their letter "YOU MUST CALL OR EMAIL US.
I called to cancel a renewal that was not due to commence for a week. They would not accept my call to cancel the renewal, even though this was quiet clear on their letter.
Would only accept if I contacted them via email, customer service is non existant. Don't put in your correspondence to call if when customers do, you won't accept the cancellation.

david gilchristLevel 1

(0)