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Bedford Insurance: Broker Services reviews

4.73
Based on 1,179 reviews, last reviewed 10th Jul 2019
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

All good Have had a buy to let portfolio with them, cost effective and good customer service Reviewed on: 10th July 2019
Dave's avatar
Dave

Latest lowest rating:

1

RACIST AND DISCRIMINATING this company and especially the customer service agent JOE no surname given are racist and discriminating and need to be avoided at all costs!! Reviewed on: 8th September 2018
Andrea Sutton Allen's avatar
Andrea Sutton Allen

About this product

Bedford Insurance is an insurance broker who offer car, home, bike, and van insurance via their panel of brokers. If you're deciding if Bedford Insurance is right for you, read our reviews first to help you get a better feel for what the company is like. Already using Bedford Insurance for one or more of your policies? Post a quick review to Smart Money People and your review will help others find the best insurance brokers on the market.

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Bedford Insurance Broker Services reviews (1179)

Fantastic

5
Great insurance. Always helpful. Never any issues. Good price. Reviewed on: 11th September 2017

Great service and prices

5
Have been with Bedford for a few years now and they always provide great value Reviewed on: 11th September 2017

Best Prices on the market

5
I use Bedford Insurance for buildings insurance for all my rental properties (10+) and by far their prices are the best on the market compared to other brokers. They chase you at renewal just incase you forget and I always find their customer service exceptional. Reviewed on: 11th September 2017

Best insurance provider I've ever had

5
Best prices around! Always helpful and never and issues Reviewed on: 11th September 2017

Great customer service

5
I have been with Bedford insurance for a few years now and the service is fantastic. Renewing my vehicle insurance is so straightforward and my new documents are emailed to me within minutes. We have two family cars and a commercial vehicle and we always get a good deal. Their customer service is always of a high standard. Reviewed on: 11th September 2017

Don't look anywhere else... Bedford insurance is the best...

5
So many 'So called compare web sites, that say there cheaper... but all they do is rather your information... Bedford straight up.. and competitive.. best I have dealt with in 32 years of driving.. Reviewed on: 11th September 2017

Fantastic

5
I've had nothing but pleasure as Bedford for my broker Reviewed on: 11th September 2017

Helpful service

4
Polite and pleasant staff who were willing to look into different options. Reviewed on: 11th September 2017

Fantastic

5
Great company, I've been so happy with the service! Reviewed on: 11th September 2017

Awful experience never wanting to go through this ever again.

1
The staff don't know what their colleagues in the office have said, done, not done. In short, having anything to do with them took me to a dark place on more than 3 occasions and multiple difficult conversations. This is my first year with them and it has been very distressing indeed. I didn't even make a claim nor did I need to this was purely terrible based on agreeing the right cover and being provided with the incorrect cover on numerous occassions. My job demands that I have correct cover in place something that should have been very easy but was anything but. I was recommended by my partner to go with Bedford because he was with Bedford for nearly 10 years for his business needs. However based on my experience which he witnessed playing out over several conversations and call backs and wrong cover discussions etc he might not renew himself. The good point thank god for the Manager without which I would have suffered a heart attack for sure based on the induced stress in sorting this matter out. I am scared to renew with them because after a bad first time experience my motto is 'run for the hills and don't look back!' My other concern is what on earth would have happened if I needed to make a claim! Would I have ended up with a coronary in hospital just discussing my claim alone. I would not have voluntary completed this review but I was sent this form to complete so I have completed it. Reviewed on: 11th September 2017

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