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BrightHouse Reviews

Ratings based on 13 reviews Last review 1 month ago
2.38 / 5Average overall rating

Wondering if BrightHouse (part of VisionCapital) is the right 'pay-weekly' retailed for you? Read our reviews first to see what people like you are saying about this company. Founded in 1994, it is currently "Britain's largest rent-to-own" company,...

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Wondering if BrightHouse (part of VisionCapital) is the right 'pay-weekly' retailed for you? Read our reviews first to see what people like you are saying about this company. Founded in 1994, it is currently "Britain's largest rent-to-own" company, with over 270 stores (as of 2017). So if you're looking to use this pay-weekly retailer, read our BrightHouse reviews first!

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Your BrightHouse Reviews (13)

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21st October 2019

overpriced and horrilbe

I have been with brighthouse for 3 years and never missed a payment, i recently had 2 surgeries meaning i cant work for awhile and will be on universal credit until healthy again. I told brighthouse my payment would be 3 weeks later due to this and...

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I have been with brighthouse for 3 years and never missed a payment, i recently had 2 surgeries meaning i cant work for awhile and will be on universal credit until healthy again. I told brighthouse my payment would be 3 weeks later due to this and the balance would be cleared on the day of the universal credit payment. 2 weeks in to the 3 weeks i told them i would be late by and i had 3 visits on 3 different days from their "boys" asking when I am going to pay threatening they can take back my items, which btw they couldn't with out a court order due to the amount already paid. Horrible company the interest rates along with the delivery and installation fees and insurance they charge are insane. If you need an item and your down on your luck go to fair for you instead much better experience avoid brighthouse with all costs!

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10th September 2019

Get what you can afford

I had an awful credit score and only Brighthouse was available to me. I bought a couple of items from them,which I knew I could afford. I paid for the items over 2 years and never missed a payment. This helped my credit score alot. The idea is,if you...

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I had an awful credit score and only Brighthouse was available to me. I bought a couple of items from them,which I knew I could afford. I paid for the items over 2 years and never missed a payment. This helped my credit score alot. The idea is,if you can't pay for it...don't buy it. The Brighthouse house staff were always polite and helpful.

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15th April 2019

Disgraceful

I signed up to both these and dial a tv during a time I was desperate for basic appliances and due to disability had very little savings. These companies are making £1000 profit on a single item. The credit agreements on these higher purchase items ...

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I signed up to both these and dial a tv during a time I was desperate for basic appliances and due to disability had very little savings. These companies are making £1000 profit on a single item. The credit agreements on these higher purchase items are disgusting

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20th June 2018

Not helpful

No one i speak to have had a very good experience with brighthouse. Charges too high and if you fall behind they are not helpful at all. Made friends and family fall into debt and financial problems. Since been with another company and know now that...

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No one i speak to have had a very good experience with brighthouse. Charges too high and if you fall behind they are not helpful at all. Made friends and family fall into debt and financial problems. Since been with another company and know now that brighthouse do not have to act the way they do. Praying on vulnerable people!!

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24th May 2017

Never go here

The hidden interest rates are absolutely disgusting...

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The hidden interest rates are absolutely disgusting
Worse place to go
I purchased a cooker from here new in normal shop £350.00
With the interest on the repayments took it to a total of £1500 that's what I paid so avoid at all costs
I also purchased a bed and it broke 3 times but had insurance with my product all they did was send someone out to repair it they never gave us a new one as described in insurance policy so avoid these please