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Card One Money reviews

Card One Money logo
Rated Average • 3.30/5

Card One Money reviews

Unverified business Last reviewed within 7 days
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  • UK-based contact centre
    UK-based contact centre
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Average based on 7 product reviews

Average score of 3.30/5
5 star
57%
4 star
0%
3 star
0%
2 star
0%
1 star
43%
Reviews for Card One Money have trended negatively over the past 90 days

Latest positive rating

5.00/5

Very good service like the company

Very good service like the company

{"display":"Peter M","slug":"user1746594024","deleted_at":null,"created_at":"2025-05-07T05:00:24.000000Z","updated_at":"2025-05-07T05:00:24.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Peter","last_name":"Carr","full_name":"Peter Carr","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1.00/5

SCAMMERS !

SCAMMERS ! Absolutely shocking customer service…no direct contact telephone number….live chat constantly inoperative….they never respond to emails …they have blocked my account with no reasoning... SCAMMERS ! Absolutely shocking customer service…no direct contact telephone number….live chat constantly inoperative….they never respond to emails …they have blocked my account with no reasoning and cannot find out why s they never respond to emails …I’m on the brink of closure ,cannot pay my staff,suppliers chasing for their invoices to be paid and my direct debits are not being paid ! ABSOLUTE SCAMMERS …IF YOU HAVE ACCOUNT CLOSE IT TODAY AND MOVE YOUR MONEY TO ANOTHER BANK Read more Read less

{"display":"Adam ","slug":"user1786250748","deleted_at":null,"created_at":"2026-08-09T04:45:48.000000Z","updated_at":"2026-08-09T04:45:48.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Adam","last_name":"","full_name":"Adam ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Business Banking
Adam 9th August 2026
See more reviews for Card One Money products

About Card One Money

Card One Money is an electronic money provider that offers an alternative to traditional bank accounts.

Card One Money believe in financial freedom for everyone, which is why instead of credit checks or long applications, they just verify applicants’ identity and residence. CardOne Money was founded in 2007. Today it has 245,000 personal customers and 33,000 registered business customers.

Card One Money offer accounts for personal and business accounts.

Card One Money at a glance

Contact details

Phone
0345 241 6775
Email
[email protected]

Reviews for Card One Money

Showing 7 of 7 company reviews • Last reviewed within 7 days

SCAMMERS !

Business Banking • 9th August 2026

SCAMMERS ! Absolutely shocking customer service…no direct contact telephone number….live chat constantly inoperative….they never respond to emails …they have blocked my account with no reasoning... SCAMMERS ! Absolutely shocking customer service…no direct contact telephone number….live chat constantly inoperative….they never respond to emails …they have blocked my account with no reasoning and cannot find out why s they never respond to emails …I’m on the brink of closure ,cannot pay my staff,suppliers chasing for their invoices to be paid and my direct debits are not being paid ! ABSOLUTE SCAMMERS …IF YOU HAVE ACCOUNT CLOSE IT TODAY AND MOVE YOUR MONEY TO ANOTHER BANK Read more Read less

{"display":"Adam ","full_name":"Adam ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1.00/5
Read more product reviews

They do not follow the FCA rules

Business Banking • 6th December 2025

They do not follow the FCA rules

{"display":"Anthony ","full_name":"Anthony ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1.00/5
Read more product reviews
  • 1.00/5

    AVOID tacrdonemoney and thinkmoney any cost.

    Costumer service is worst I expedience even they do not grantee your money during changing to thinkmoney from cardomemony. They avoid any service and suggest... Costumer service is worst I expedience even they do not grantee your money during changing to thinkmoney from cardomemony. They avoid any service and suggest to contact to new bank which i do not open a account yet! They change the hand too often. Every time you have to report to your income source. they do not think it is not a problem but for you. Read more Read less

    {"display":"Shimada Yuko","full_name":"Shimada Yuko","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1304460.png"}}'s avatar
    Current account
    Shimada Yuko 25th September 2025
  • 5.00/5

    Very good service like the company

    Very good service like the company

    {"display":"Peter M","full_name":"Peter M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Top

    Very good I love it x x x x x x x x x x x x

    {"display":"Jabar Ahmad","full_name":"Jabar Ahmad","avatar":{"url":"\/assets\/uploads\/avatars\/users\/531889.png"}}'s avatar
  • 5.00/5

    Too good and convenient

    They have good customer care and services and they also mind about their customers growth.

    {"display":"Ronaldo ocen okao ","full_name":"Ronaldo ocen okao ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Works everytime

    No fuss great service and works for me

    {"display":"T Hassan","full_name":"T Hassan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Banking
    T Hassan 14th December 2018
    Card One Money are low on reviews. Used one of their products? Why not write a review.
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