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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44270 reviews)

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4.94

Based on 44,270 reviews, last reviewed 7th Sep 2025

92% decrease in 5 star reviews

in the past 90 days

92% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazing App, streets ahead of other banks! Amazing App, streets ahead of other banks!!! Love everything about it. Customer service is 5 star. Can’t fault it tbh Reviewed on: 7th September 2025

Latest lowest rating:

2

get you with eye catching interest rates and cashbac... get you with eye catching interest rates and cashback and then slowly take everything away. Reviewed on: 30th August 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44270)

Review of the Chase Bank, Current account:

Amazing bank

Chase are great. App only and cashback galore! Linked savings account gives 4%+. Customer Service quick to respond. Time to ditch the high street banks, they’ve taken the public for granted for far too long. Reviewed on: 15th February 2024

Excellent customer service every time, the service i...

Excellent customer service every time, the service is flawless and the staff are very helpful Reviewed on: 12th June 2025

Reliable online banking

If you are searching for a straightforward and reliable way to manage your money and everyday expenses, look no further than Chase Bank. With a user friendly and intuitive online banking app, Chase keeps things simple focusing on what matters most without unnecessary features. Their customer service is responsive and helpful. For travelling abroad , Chase current account and associated debit card are my top choice. Reviewed on: 12th June 2025

Used Chase for a few years now. good app but glitches.

Used Chase for a few years now. Use it for spending money more than bills. Understand why they have changed rhe cash back terms but very disappointing as a customer to be so restricted now versus previously. App easy to use but can be a bit glitchy (as others have reported). Like easy ability to set up multiple accounts and super easy to move money between. Reviewed on: 12th June 2025

Great bank.

Great bank. Easy to use app. Can increase number of accounts easily. Great savings rate on the savings accounts. Super customer service. Reviewed on: 12th June 2025

Not quite what it used to be

Having been with Chase for a few years now, the benefits for its customers have slowly chipped away making it a less competitive offering. The restrictions on cash back criteria, and the complete removal of interest rates on current accounts mean my only initiative to stay is the admin task of switching to another provider. Reviewed on: 12th June 2025

Great current account powered by fantastic banking app.

Great current account powered by fantastic banking app. Excellent bank and great to see them doing so well in UK Reviewed on: 12th June 2025

Banking made simple

Every thing is so easy to navigate Reviewed on: 12th June 2025

It is easy to bank with them and they offer cashback...

It is easy to bank with them and they offer cashback which is really good. Reviewed on: 12th June 2025

Chase app perfection

The Chase app is slick and covers all needs Reviewed on: 12th June 2025

I have been consistently delighted by my Chase bank...

I have been consistently delighted by my Chase bank account. It works very well and the customer service staff are always very helpful and are available 24/7 Reviewed on: 12th June 2025

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