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Cockle Finance reviews

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Rated Excellent • 4.98/5

Cockle Finance reviews

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What is this award?

The British bank awards recognise outstanding UK financial services providers based entirely on customer feedback.  Winners are determined through verified customer reviews and must meet minimum participation thresholds, ensuring recognition reflects genuine customer experiences.

This company has won:

  • Customer service champion 2025
See all awards Cockle Finance have won
British bank awards winner
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Review summary

People rate this company as Excellent based on 813 product reviews

Average score of 4.98/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%

Cockle finance feels like a proper family business that genuinely cares, making loans easy to get and repay without hassle. Their staff are friendly, polite, and always ready to help, even when times get tough. The process is quick and straightforward, with fair rates and no nasty surprises. A few found the follow-up on missed payments a bit much, but most felt well supported throughout.

Positive themes

  • Cockle finance’s friendly, polite staff make the whole loan process feel personal and caring.
  • Applying for loans with cockle finance is quick and straightforward with fast payouts.
  • Cockle finance offers fair and affordable repayments tailored to what you can manage.

Negative themes

  • Some felt the follow-up on missed payments was a bit relentless and stressful.
  • A few wished the loan process could be quicker despite overall good service.
Summarised by AI
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About Cockle Finance

Cockle Finance is a Romford-based doorstep loans provider. If you've had a customer experience with Cockle Finance, you too can share a Cockle Finance review on Smart Money People.

Cockle Finance at a glance

Reviews for Cockle Finance

Showing 11 of 813 company reviews

Unbelievable experience very simple process and very...

Personal loans • 8th September 2025

Unbelievable experience very simple process and very excellent customer service

{"display":"Adam F","full_name":"Adam F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

I have been Cockle Finance Customer for over 4 years...

Personal loans • 29th May 2025

I have been Cockle Finance Customer for over 4 years and they have been so good and reliable. They listen and lend carefully. They will... I have been Cockle Finance Customer for over 4 years and they have been so good and reliable. They listen and lend carefully. They will advice you if you are not eligible. So caring and good communication. Read more Read less

{"display":"Lilian W","full_name":"Lilian W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Really friendly people and very understanding

    Really friendly people and very understanding

    {"display":"Tina C","full_name":"Tina C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Tina C 25th April 2025
  • 5/5

    I have been with cockle finance for years and I have...

    I have been with cockle finance for years and I have never had any problems with getting a loan from them they are the excellent family business

    {"display":"Sarah harding ","full_name":"Sarah harding ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Brilliant

    Polite and friendly you can speak to them on the phone

    {"display":"Jay Knight","full_name":"Jay Knight","avatar":{"url":"\/assets\/uploads\/avatars\/users\/223662.png"}}'s avatar
  • 5/5

    Always polite & friendly.

    Always polite & friendly always there to answer any questions.Understand & helpful if there's any kind of problems with making payments, they don't judge they... Always polite & friendly always there to answer any questions.Understand & helpful if there's any kind of problems with making payments, they don't judge they work with you.they never charge for late payments, they listen, they makesure you are able to afford to pay back whatever you borrow.I think being a family business makes that happen. Iv been with them for a while & so have a few family members & friends, who all speak highly of them. Read more Read less

    {"display":"Tracey johnson ","full_name":"Tracey johnson ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    They have always been so helpful very professional b...

    They have always been so helpful very professional but Alison very understanding. They have always helped me when I have been in need and I... They have always been so helpful very professional but Alison very understanding. They have always helped me when I have been in need and I know the interest is a little high but worth it as they are very easy to deal with and I will always use them over any other lender as I trust them completely. Read more Read less

    {"display":"arnolddonz86@gmail.com","full_name":"arnolddonz86@gmail.com","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    do not judge

    Professional and easy service, with friendly staff who do not judge

    {"display":"Sharon J","full_name":"Sharon J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Sharon J 10th April 2025
  • 5/5

    Great Service

    I have been a Customer for a number of years. The team are always Professional and very helpful and understanding.

    {"display":"Kevin Turner","full_name":"Kevin Turner","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Excellent

    When I really needed help me and all staff excellent and polite.

    {"display":"A Monteiro","full_name":"A Monteiro","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Excellent Customer Care

    I've been dealing with Cockle finance for a couple years now and I cannot fault them. Always helpful recently I was diagnosed with Cancer and... I've been dealing with Cockle finance for a couple years now and I cannot fault them. Always helpful recently I was diagnosed with Cancer and had to reschedule my repayments it was no issue for them at all. Read more Read less

    {"display":"Kathryn Newley","full_name":"Kathryn Newley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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