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Confused reviews

Confused.com logo
Rated Good • 4.42/5

Confused reviews

Unverified business Last reviewed within 7 days

Review summary

People rate this company as Good based on 28 product reviews

Average score of 4.42/5
5 star
93%
4 star
4%
3 star
4%
2 star
0%
1 star
0%
Reviews for Confused have trended positively over the past 90 days

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About Confused

Confused.com reviews can help you to find out more about this company! And if you have experienced life as a Confused.com customer, you can leave a review today to help other people too. Smart Money People is the UK's independent review site for financial services. With your reviews, we can create help to increase trust and transparency in financial services.

Confused at a glance

Reviews for Confused

Showing 11 of 28 company reviews • Last reviewed within 7 days

Was looking for car insurance .

Comparison Website • 13th October 2026

Was looking for car insurance ..was impressed with the quotes plus I’ve just started the insurance and they’ve emailed me to say the £20 voucher... Was looking for car insurance ..was impressed with the quotes plus I’ve just started the insurance and they’ve emailed me to say the £20 voucher is available plus a monthly coffee from Greggs Read more Read less

Rated Excellent • 5.00/5
Read more product reviews

Excellent Experience

Comparison Website • 13th October 2026

Excellent Experience "I found the service to be professional, responsive, and easy to deal with from start to finish. The process was straightforward, communication was... Excellent Experience "I found the service to be professional, responsive, and easy to deal with from start to finish. The process was straightforward, communication was clear, and any questions I had were answered promptly. I particularly appreciated the transparency and level of customer support throughout my experience. The products and services met my expectations, and I felt valued as a customer. I would confidently recommend them to anyone looking for a reliable and trustworthy financial service provider. Overall, a very positive experience and I would be happy to use their services again in the future." Read more Read less

{"display":"VIC","full_name":"VIC","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
VIC
Rated Excellent • 5.00/5
Read more product reviews
  • 4.00/5

    Easy, quick and simple.

    Easy, quick and simple. Great experience and easy to navigate

  • 5.00/5

    Not Confused.com

    Confused were able to provide me with a fantastic renewal quote for my car insurance. The whole process was simple and straightforward. In fact I... Confused were able to provide me with a fantastic renewal quote for my car insurance. The whole process was simple and straightforward. In fact I received a £20 voucher for a store of my choice when the insurance was purchased. I was delighted at the ease in which the insurance was set up. A no nonsense approach. Very happy overall with everything. Read more Read less

    {"display":"Paula P","full_name":"Paula P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Insurance Broker
    Paula P 13th October 2026
  • 5.00/5

    Great site

    Easy to use very explanatory and the best prices shown

  • 3.00/5

    Car insurance is perfect idea

    It could be a bit cheaper for people who have a few points or anything on the license Apart from that budgeting part is excellent... It could be a bit cheaper for people who have a few points or anything on the license Apart from that budgeting part is excellent and it's going to be well managed to pay bit by bit on a monthly basis is excellent idea Read more Read less

    {"display":"Delwara B","full_name":"Delwara B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Insurance Broker
    Delwara B 13th October 2026
  • 5.00/5

    Gate good deal always customer good excellent service

    Gate good deal always customer good excellent service

    {"display":"Idrish A","full_name":"Idrish A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Insurance Broker
    Idrish A 12th October 2026
  • 5.00/5

    No pressure!

    It was easy to navigate the site no pressure to buy their products. Easy to use and great value for money

    {"display":"ToonArmy","full_name":"ToonArmy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Comparison Website
    ToonArmy 12th October 2026
  • 5.00/5

    Always finds competitive insurance, with handy perks...

    Always finds competitive insurance, with handy perks if purchased via them too.

    {"display":"Stuart ","full_name":"Stuart ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Comparison Website
    Stuart 5th September 2025
  • 5.00/5

    Price on point

    Confused always exceeds expectations with price point and website ease of use.

  • 5.00/5

    I saved hundreds on my car insurance

    I saved hundreds on my car insurance, more than other similar websites. The site is user friendly and customer service was great and very helpful

    Products from Confused

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