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Cycleguard Reviews

Ratings based on 10 reviews Last review 1 week ago
4.7 / 5Amazing overall rating

Cycleguard are one of the leading providers of cycle insurance in the country. We collect your Cycleguard reviews to help others, so if you're an existing Cycleguard customer, please share your cycling insurance experiences and help our community!

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Your Cycleguard Reviews (10)

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28th June 2017

Very professional and thorough company

I recently had to make a third claim in 4 years on my Cycleguard Policy. Previously each claim was settled quickly and with little fuss. On this last occasion they were more thorough as they I believe they had become understandably suspicious. the...

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I recently had to make a third claim in 4 years on my Cycleguard Policy. Previously each claim was settled quickly and with little fuss. On this last occasion they were more thorough as they I believe they had become understandably suspicious. the Claim was looked into much more thoroughly eventually being referred to one of Cunningham Lindseys "special Investigators" I presume they suspected fraud. The Loss Adjuster was very thorough and I believe investigated the loss diligently. I cooperated fully and eventually the claim was upheld in my favour. It was a drawn out process and took approximately 3 months to conclude. I may not be happy about the time scale and one or two interactions but they all did their jobs well and as I said prior diligently. You can't fault a company for that.

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15th June 2017

Excellent value with very quick settlement

After losing my bike I provided the company with all the required details....

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After losing my bike I provided the company with all the required details.
There response was very quick with money for a new bike. Nit wanting to go to their tied cycle company I chise yo go elsewhere. Cycle guard provided me with a voucher for the new company no trouble and then followed up when the company were slow in sending the voucher out.
Thank you Holli in settlements.

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2nd June 2017

Quick response and Easy Claim

Cycleguard were friendly over the phone and were quick in their claims process - they simply sent me an email with a claim for which could be filled out online and sent over. They responded two days later that my claim had been accepted even though I...

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Cycleguard were friendly over the phone and were quick in their claims process - they simply sent me an email with a claim for which could be filled out online and sent over. They responded two days later that my claim had been accepted even though I was missing photos.

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16th February 2017

Specialist service

These guys absolutely know their stuff. They were knowledgeable on the phone and made sure I was absolutely clear about what I was buying and that it would work for my bikes. Friends who are already insured with them who have had to claim can't sing...

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These guys absolutely know their stuff. They were knowledgeable on the phone and made sure I was absolutely clear about what I was buying and that it would work for my bikes. Friends who are already insured with them who have had to claim can't sing their praises highly enough, hopefully I won't have to test that though!

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