First Trust Bank Reviews

Current Account

Shambolic company with false promises

This company are nothing short of shambolic. Continuously lied to by mortgage staff, told I would be put in touch with a mortgage advisor within 48 hours, never received a call, was then told 5 days. Now day 9 and still no call back and on the verge... Read more

This company are nothing short of shambolic. Continuously lied to by mortgage staff, told I would be put in touch with a mortgage advisor within 48 hours, never received a call, was then told 5 days. Now day 9 and still no call back and on the verge of losing my dream home. Please do not do business with this company. Almost forgot to mention, their phone line doesn't even allow you to call them. You have to leave a voice mail and wait for them to contact you back. Absolute disgrace.

Reviewed on 19th October 2020

Harry

Current Account

Good core functionality. Brilliant customer service.

What the account lacks in functionality the staff make up for. Good solid account.

Reviewed on 4th February 2019

Liz Hughes

Current Account

Good straight forward account

The current account is easy to use and has clear charges. Never have had a problem with this account.

Reviewed on 31st December 2017

Laura Love

Current Account

Always do business with them

Mortgage, current and joint account with the bank. Good service

Reviewed on 31st May 2017

Emma Kelly