First Trust Bank Reviews

Shambolic company with false promises

This company are nothing short of shambolic. Continuously lied to by mortgage staff, told I would be put in touch with a mortgage advisor within 48 hours, never received a call, was then told 5 days. Now day 9 and still no call back and on the verge...

This company are nothing short of shambolic. Continuously lied to by mortgage staff, told I would be put in touch with a mortgage advisor within 48 hours, never received a call, was then told 5 days. Now day 9 and still no call back and on the verge of losing my dream home. Please do not do business with this company. Almost forgot to mention, their phone line doesn't even allow you to call them. You have to leave a voice mail and wait for them to contact you back. Absolute disgrace.

Harry

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Good core functionality. Brilliant customer service.

What the account lacks in functionality the staff make up for. Good solid account.

Liz Hughes

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Good straight forward account

The current account is easy to use and has clear charges. Never have had a problem with this account.

Laura Love

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Always do business with them

Mortgage, current and joint account with the bank. Good service

Emma Kelly

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