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First Trust Bank reviews

First Trust Bank logo
Rated Good • 3.64/5

First Trust Bank reviews

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Review summary

People rate this company as Good based on 4 product reviews

Average score of 3.64/5
5 star
50%
4 star
25%
3 star
0%
2 star
0%
1 star
25%

Latest positive rating

4/5

Good core functionality. Brilliant customer service.

What the account lacks in functionality the staff make up for. Good solid account.

{"display":"Liz Hughes","full_name":"Liz Hughes","avatar":{"url":"\/assets\/uploads\/avatars\/users\/114381.png"}}'s avatar
Current Account
Liz Hughes 4th February 2019

Latest negative rating

1/5

Shambolic company with false promises

This company are nothing short of shambolic. Continuously lied to by mortgage staff, told I would be put in touch with a mortgage advisor within... This company are nothing short of shambolic. Continuously lied to by mortgage staff, told I would be put in touch with a mortgage advisor within 48 hours, never received a call, was then told 5 days. Now day 9 and still no call back and on the verge of losing my dream home. Please do not do business with this company. Almost forgot to mention, their phone line doesn't even allow you to call them. You have to leave a voice mail and wait for them to contact you back. Absolute disgrace. Read more Read less

{"display":"Harry","full_name":"Harry","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Current Account
Harry 19th October 2020
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About First Trust Bank

First Trust Bank, part of the AIB Group in Northern Ireland, offer a range of personal and business banking products. At Smart Money People, we collect your First Trust Bank reviews so that others can decide whether this bank is right for them.

Reviews for First Trust Bank

Showing 4 of 4 company reviews

Shambolic company with false promises

Current Account • 19th October 2020

This company are nothing short of shambolic. Continuously lied to by mortgage staff, told I would be put in touch with a mortgage advisor within... This company are nothing short of shambolic. Continuously lied to by mortgage staff, told I would be put in touch with a mortgage advisor within 48 hours, never received a call, was then told 5 days. Now day 9 and still no call back and on the verge of losing my dream home. Please do not do business with this company. Almost forgot to mention, their phone line doesn't even allow you to call them. You have to leave a voice mail and wait for them to contact you back. Absolute disgrace. Read more Read less

{"display":"Harry","full_name":"Harry","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

Good core functionality. Brilliant customer service.

Current Account • 4th February 2019

What the account lacks in functionality the staff make up for. Good solid account.

{"display":"Liz Hughes","full_name":"Liz Hughes","avatar":{"url":"\/assets\/uploads\/avatars\/users\/114381.png"}}'s avatar
Rated Good • 4/5
Read more product reviews
  • 5/5

    Good straight forward account

    The current account is easy to use and has clear charges. Never have had a problem with this account.

    {"display":"Laura Love","full_name":"Laura Love","avatar":{"url":"\/assets\/uploads\/avatars\/users\/51780.png"}}'s avatar
    Current Account
    Laura Love 31st December 2017
  • 5/5

    Always do business with them

    Mortgage, current and joint account with the bank. Good service

    {"display":"Emma Kelly","full_name":"Emma Kelly","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
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    Products from First Trust Bank

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