Footman James Reviews
Read or write Footman James reviews on Smart Money People. Footman James are a specialist insurance company for classic cars and motorcycles, founded in 1983, and as part of the Towergate Insurance company. If you've already got a car or motorbike insured...
READ MORERead or write Footman James reviews on Smart Money People. Footman James are a specialist insurance company for classic cars and motorcycles, founded in 1983, and as part of the Towergate Insurance company. If you've already got a car or motorbike insured with Footman James, please share a review of your own and help others decide if they should use this insurance company for their cherished vehicle!
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Footman James Products 592
Write a reviewCheck your policy
I had a classic loved BMW E30.I believed that Footman James were my insurer, they were not. Although their glossy website looks great, READ THE SMALL PRINT. There was an accident where my E30 was deemed a total loss. Then all became clear, I had been pas Read more
I had a classic loved BMW E30.I believed that Footman James were my insurer, they were not. Although their glossy website looks great, READ THE SMALL PRINT.
There was an accident where my E30 was deemed a total loss. Then all became clear, I had been passed to Ageas.
Ageas are not classic car insurers they will not insure a classic car unless it is passed to them by a BROKER. I now know that Footman James acted as a broker not an insurer ,I was oblivious to this.
I specifically wanted an insurer that appreciated a classic car owners needs, they are so unlike modern vehicles. I believed that Footman James could provide this.
They did not.
Ageas have made my life an absolute nightmare and I would not wish this on anyone else. I have been through hell.
Check your policy you could be with Ageas or similar. Just be very careful, you could lose your precious vehicle and your mind.Reviewed on 1st June 2022Lorraine Vickery
Write a reviewGreat Broker
Competitive and Great Staff with good knowledge
Reviewed on 16th September 2021Gary Hughes
Write a reviewOutrageous attempt to rip me off
Utter rip off. A failed attempt to rip me off after 8 years by trying to charge me over 51% (£182.71) more for classic car insurance than that provided by another well known and renowned classic car insurance provider. I have been with Footman James for o Read more
Utter rip off. A failed attempt to rip me off after 8 years by trying to charge me over 51% (£182.71) more for classic car insurance than that provided by another well known and renowned classic car insurance provider. I have been with Footman James for over 8 years for classic car insurance. Unfortunately, they decided to use that longevity in order to try and rip me off with the upmost contempt. I can only assume that those 8 years loyalty suggested to Footman James that I am either stupid or gullible or too lazy to shop around. Probably all three. I received a classic car renewal quote of these people showing a marked increase in my premium that I believed could not be justified. A premium quoted at £436.91. Upon questioning their price they stated that if I came back to them with a cheaper quote off another supplier they would look at their pricing. I came back to them with a quote at £100.91 cheaper for increased insurance provisions. I also informed them, as I had the other provider, that I had had a modern car wrote off by a lorry in December 2019 as a no fault and settled claim. A no fault settled claim as my car had been parked in a car park, empty with no one in it when a lorry decided to drive over it. That declaration was like a green light for them to really treat me like a fool. Upon this notice they decided to stick on a further £98.80, increasing the quote from £436.91 to £535.71. They even threw at me the added insult of claiming this further £98.80 increase included a 10% discount. On my challenge this was all justified by way of claiming the increase was computer driven and there was nothing they could do to reduce it. To that end I have dropped Footman James with the same contempt they have shown towards me. I have now insured with another renowned classic car insurer with better provisions at just £353. This includes full breakdown, home start, recovery, tax and arrangement fee, etc. To spell this out in no uncertain terms, Footman James wanted £182.71 more for providing less cover than that which I now have with another well known provider. In percentage terms that is approximately 51.25% more for less cover. This was nothing less than an outrageous attempt to rip off even though I had been with them for over 8 years. I hope as many people as possible read this review in its entirety.
Reviewed on 25th February 2020T Johnson
Write a reviewSimply the Best
I have or have had all (10 at present) classic and modern motorcycles covered by FJ for many years. They offer great value are very knowledgeable and you can always speak to a human being. I have learned to my cost recently hoe frustrating your portal! o Read more
I have or have had all (10 at present) classic and modern motorcycles covered by FJ for many years. They offer great value are very knowledgeable and you can always speak to a human being. I have learned to my cost recently hoe frustrating your portal! or live chat! can be. John Knibb
Reviewed on 4th September 2019John Knibb
Write a reviewOver £400 stolen from us
My husband and I are having awful problems with Footman James! My husband rang to inform them that his bike was no longer being held in a garage, and they said they wouldn’t insure it and that he’d have to cancel his policy. He was then told that they co Read more
My husband and I are having awful problems with Footman James!
My husband rang to inform them that his bike was no longer being held in a garage, and they said they wouldn’t insure it and that he’d have to cancel his policy. He was then told that they couldn’t cancel his policy until his third instalment of £225.68 which was due to come out the following week had been paid, and that his bike would no longer be insured. I found this exceedingly odd but agreed and when the third instalment was due, he paid it.
I knew he was due a refund as he had paid three instalments (one of £225.69, and two of £225.68) which makes up for 9 months of the year, and he’d only had the policy since 11/01/19 and he’d called at the first week of March! But he received a call today to say he would only be getting a refund of £218. So extremely unfair! I am very unhappy that he has been first made to make a payment when they told him he needed to cancel, and then have the audacity to only give him a refund of £218.
Absolutely disgraceful. They pretty much put the gun to his head and stole the money from him. I’d warn everyone to stay away.
Seriously, it’s not worth the time or money.Reviewed on 15th March 2019Megan Dalton
Write a reviewGreat service
When I bought my classic car I looked at numerous Insures but came up with Footman James great personal advice and service. Thanks to very one
Reviewed on 6th February 2019Mr Alan Housley
Write a reviewFootman James are Wonderful
Footman James offer a friendly, personal service adaptable to you and your needs. Their insurance service is clear and affordable, while offering high quality cover for you and your vehicle's.
Reviewed on 16th January 2019Jen
Write a reviewfriendly and helpful
A very personal experience making insuring my vehicle simple and hassle free.
Reviewed on 12th October 2018whiteeedotcom
Write a reviewPerfect
Excellent service and Customer Care
Reviewed on 2nd October 2018Tracey Dawn
Write a reviewGreat Insurer
Great communicators, swift and helpful in understanding needs. I will continue to use FJ for my insurance needs
Reviewed on 1st October 2018Jamie Tunbridg
Write a reviewEverything I need and more.
Friendly efficient staff helped me find the right cover for my Caterham R500 Duratec. For a competitive price I have insured my car for use on the road and track and have an agreed valuation should the worst happen. With Footman James I have complete peac Read more
Friendly efficient staff helped me find the right cover for my Caterham R500 Duratec. For a competitive price I have insured my car for use on the road and track and have an agreed valuation should the worst happen. With Footman James I have complete peace of mind.
Reviewed on 22nd September 2018Simon Frost
Write a reviewGreat service and value
I started off with one classic and have gradually increased to three bikes over the past 8 years. The changes were easily accommodated with very little increase in premium. The renewals are easy and hassle free.
Reviewed on 21st September 2018Nigel
Write a reviewGreat cover and easy to deal with
I have been with Footman James for more years than I should, but each year I check my insurance requirements and their quote and they always remain competitive. The fact I remain with them speaks volumes.
Reviewed on 21st September 2018Mike
Write a reviewVery easy to do business with
That’s it so far. Fortunately but like the newsletters
Reviewed on 21st September 2018Ray Paice
Write a reviewGreat Deal
I went to Footman James for my classic Jaguar insurance and was very pleasantly surprised, they were a fraction of the cost of my previous insurer.
Reviewed on 21st September 2018Gerard
Write a reviewGood value for money
Classic car policy with agreed value on the car for a very reasonable price!
Reviewed on 21st September 2018PSW
Write a reviewExcellent service plus the extras
I have been with this company for over 20 years and I have never ever had a problem they've always been very nice on the telephone and they've always been very good with the prices been very happy and that's why I have been very loyal to them as they've b Read more
I have been with this company for over 20 years and I have never ever had a problem they've always been very nice on the telephone and they've always been very good with the prices been very happy and that's why I have been very loyal to them as they've been very loyal to me. Definitely recommended if you got a classic car footman James number one
Reviewed on 20th September 2018Paul
Write a reviewGreat option for a classic car
Fully comprehensive with breakdown cover at a great price
Reviewed on 20th September 2018martin lowe
Write a reviewDoes what it says on the Tin
Great experience with Footman James everything seems so easy
Reviewed on 20th September 2018Richard Gaynor
Write a reviewCustomer Focused
What makes any insurer great, is making a nasty experience painless. This applies to brokers as well as underwriters. After years with this company, I can say that human errors are rare, the company attitude is great, the culture is positive - never def Read more
What makes any insurer great, is making a nasty experience painless. This applies to brokers as well as underwriters. After years with this company, I can say that human errors are rare, the company attitude is great, the culture is positive - never defensive. It is possible to build up mutual trust, almost impossible with lesser companies who love you when paying premiums, but confront you when you need customer service. And this is what an Insurance Award should be all about.
Reviewed on 20th September 2018John Smyrniotis
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