Footman James Reviews

Simply the Best

I have or have had all (10 at present) classic and modern motorcycles covered by FJ for many years. They offer great value are very knowledgeable and you can always speak to a human being. I have learned to my cost recently hoe frustrating your...

I have or have had all (10 at present) classic and modern motorcycles covered by FJ for many years. They offer great value are very knowledgeable and you can always speak to a human being. I have learned to my cost recently hoe frustrating your portal! or live chat! can be. John Knibb

John KnibbLevel 1

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Over £400 stolen from us

My husband and I are having awful problems with Footman...

My husband and I are having awful problems with Footman James!
My husband rang to inform them that his bike was no longer being held in a garage, and they said they wouldn’t insure it and that he’d have to cancel his policy. He was then told that they couldn’t cancel his policy until his third instalment of £225.68 which was due to come out the following week had been paid, and that his bike would no longer be insured. I found this exceedingly odd but agreed and when the third instalment was due, he paid it.
I knew he was due a refund as he had paid three instalments (one of £225.69, and two of £225.68) which makes up for 9 months of the year, and he’d only had the policy since 11/01/19 and he’d called at the first week of March! But he received a call today to say he would only be getting a refund of £218. So extremely unfair! I am very unhappy that he has been first made to make a payment when they told him he needed to cancel, and then have the audacity to only give him a refund of £218.
Absolutely disgraceful. They pretty much put the gun to his head and stole the money from him. I’d warn everyone to stay away.
Seriously, it’s not worth the time or money.

Megan DaltonLevel 1

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Great service

When I bought my classic car I looked at numerous Insures but came up with Footman James great personal advice and service. Thanks to very one

Mr Alan HousleyLevel 1

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Footman James are Wonderful

Footman James offer a friendly, personal service adaptable to you and your needs. Their insurance service is clear and affordable, while offering high quality cover for you and your vehicle's.

JenLevel 1

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friendly and helpful

A very personal experience making insuring my vehicle simple and hassle free.

whiteeedotcomLevel 1

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Perfect

Excellent service and Customer Care

Tracey DawnLevel 1

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Great Insurer

Great communicators, swift and helpful in understanding needs. I will continue to use FJ for my insurance needs

Jamie TunbridgLevel 1

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Everything I need and more.

Friendly efficient staff helped me find the right cover for my Caterham R500 Duratec. For a competitive price I have insured my car for use on the road and track and have an agreed valuation should the worst happen. With Footman James I have complete...

Friendly efficient staff helped me find the right cover for my Caterham R500 Duratec. For a competitive price I have insured my car for use on the road and track and have an agreed valuation should the worst happen. With Footman James I have complete peace of mind.

Simon FrostLevel 1

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Great service and value

I started off with one classic and have gradually increased to three bikes over the past 8 years. The changes were easily accommodated with very little increase in premium. The renewals are easy and hassle free.

NigelLevel 1

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Great cover and easy to deal with

I have been with Footman James for more years than I should, but each year I check my insurance requirements and their quote and they always remain competitive. The fact I remain with them speaks volumes.

MikeLevel 1

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Very easy to do business with

That’s it so far. Fortunately but like the newsletters

Ray PaiceLevel 1

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Great Deal

I went to Footman James for my classic Jaguar insurance and was very pleasantly surprised, they were a fraction of the cost of my previous insurer.

GerardLevel 1

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Good value for money

Classic car policy with agreed value on the car for a very reasonable price!

PSWLevel 1

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Excellent service plus the extras

I have been with this company for over 20 years and I have never ever had a problem they've always been very nice on the telephone and they've always been very good with the prices been very happy and that's why I have been very loyal to them as...

I have been with this company for over 20 years and I have never ever had a problem they've always been very nice on the telephone and they've always been very good with the prices been very happy and that's why I have been very loyal to them as they've been very loyal to me. Definitely recommended if you got a classic car footman James number one

PaulLevel 1

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Great option for a classic car

Fully comprehensive with breakdown cover at a great price

martin loweLevel 1

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Does what it says on the Tin

Great experience with Footman James everything seems so easy

Richard GaynorLevel 1

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Customer Focused

What makes any insurer great, is making a nasty experience painless. This applies to brokers as well as underwriters. After years with this company, I can say that human errors are rare, the company attitude is great, the culture is positive - never...

What makes any insurer great, is making a nasty experience painless. This applies to brokers as well as underwriters. After years with this company, I can say that human errors are rare, the company attitude is great, the culture is positive - never defensive. It is possible to build up mutual trust, almost impossible with lesser companies who love you when paying premiums, but confront you when you need customer service. And this is what an Insurance Award should be all about.

John SmyrniotisLevel 1

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Friendly, well-informed agents

It's good to speak to someone who actually rides a motorcycle and who understands what's involved and required.

Miles BarryLevel 1

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Friendly, good servcie and good pricing.

The insurance industry seems to become less personal and less customer-focused each year, with auto-renewal cons and difficulty speaking to a representative, but Footman James are easy to talk to, respond quickly to communications and offer polices...

The insurance industry seems to become less personal and less customer-focused each year, with auto-renewal cons and difficulty speaking to a representative, but Footman James are easy to talk to, respond quickly to communications and offer polices with good cover at excellent prices.

Lawson SmithLevel 1

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Diamond Service

Well helpful over the many years that I have been with them.

Nigel BrowneLevel 1

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