Smart Money People Logo
Go to business site

Voting in the British bank awards 2026 is open - Vote here

Share this page
Link copied

Hamilton Fraser reviews

Hamilton's logo
Rated Excellent • 4.89/5

Hamilton Fraser reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business Last reviewed within 7 days
Write a review

Review summary

People rate this company as Excellent based on 403 product reviews

Average score of 4.89/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Hamilton Fraser have trended positively over the past 90 days

Hamilton Fraser's Cosmetic Indemnity Insurance is loved for its friendly, knowledgeable staff and easy, straightforward service. The cover is comprehensive and competitively priced, giving real peace of mind. While most find the process smooth, a few mention the insurance cost can be steep for starters and some minor issues with account access.

Positive themes

  • Hamilton Fraser’s customer service is friendly, helpful and quick to respond every time.
  • The insurance cover is comprehensive and tailored well for cosmetic needs.
  • Setting up or renewing Hamilton Fraser insurance is quick and easy.

Negative themes

  • The insurance cost can be quite high for those just starting out.
  • Some find account access frustrating due to mandatory review before login.
  • Occasional delays in adding new treatments to policies have been reported.
Summarised by AI
Was this helpful?

About Hamilton Fraser

Hamilton Fraser are a provider of cosmetic insurance, who support the industry by working with established organisations within the cosmetic sector.

They also provide insurance for dental practitioners and have a selected panel of recognised insurers who offer commercial insurance policies including combined business packages, liability, directors and officers, engineering and motor fleet.

Smart Money People is the place for Hamilton Fraser reviews - if you are a customer, please leave a review to help other make an informed decision.

Hamilton Fraser at a glance

Reviews for Hamilton Fraser

Showing 11 of 403 company reviews • Last reviewed within 7 days

Absolutely awful service.

Cosmetic Indemnity Insurance • 8th February 2026

Absolutely awful service. I’m literally trying to give them my money and can’t even get a response. Imagine if you actually had a real problem... Absolutely awful service. I’m literally trying to give them my money and can’t even get a response. Imagine if you actually had a real problem or needed to file a claim — you’d be completely on your own. I’ve messaged them four separate times, even copied in management, and still nothing. Not a single reply. Clearly, they don’t care about their customers. Don’t waste your money here. Read more Read less

{"display":"Nick zammit ","full_name":"Nick zammit ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

Great Company

Cosmetic Indemnity Insurance • 20th October 2025

I’ve always received great service and clear information from Hamilton Fraser. They’ve proven to be a trusted and reliable source over the years.

{"display":"Donald O","full_name":"Donald O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Whole process was smooth, good customer service

    Whole process was smooth, good customer service

    {"display":"Tj","full_name":"Tj","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great support

    We recently had a large claim and the team at Hamilton Fraser could not have been more pro-active and helpful throughout. The post-claim work is... We recently had a large claim and the team at Hamilton Fraser could not have been more pro-active and helpful throughout. The post-claim work is still ongoing and they are very supportive. Read more Read less

    {"display":"CA","full_name":"CA","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great efficient service.

    Great efficient service. Always there when you need them the most.

    {"display":"Priya","full_name":"Priya","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Excellent service

    I have been insured with HF for over three years now. Any queries or amendments are dealt with promptly and the team are always very polite.

    {"display":"Kelly ","full_name":"Kelly ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Fair company and online service good

    Fair company and online service good

    {"display":"KL","full_name":"KL","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Good customer care and pricing for the insurance i n...

    Good customer care and pricing for the insurance i need

    {"display":"Lyndsey","full_name":"Lyndsey","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Extremely helpful over the telephone, competitive rates

    Extremely helpful over the telephone, competitive rates

    {"display":"Maria Williams","full_name":"Maria Williams","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Company can provide legal advice to support

    I was happy that company provides legal advice in case if practitioner faceces challenging unhappy client situations. It gave me a great peace of mind... I was happy that company provides legal advice in case if practitioner faceces challenging unhappy client situations. It gave me a great peace of mind that I was able to spreak with advisor and acted as I was instructed so managed to resolve the issue with unhappy customer without needing to go further. Read more Read less

    {"display":"Ann","full_name":"Ann","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    excellent insurance company

    very easy to set up the insurance cover,all explained weel and clear excellent support team

    {"display":"Dhafar G","full_name":"Dhafar G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

    Products from Hamilton Fraser

    Showing all products offered by Hamilton Fraser

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice