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Hughes Insurance: Car Insurance reviews

4.43
Based on 15 reviews, last reviewed 13th Jul 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
40%
See only 4 star reviews
13%
See only 3 star reviews
13%
2 star
See only 2 star reviews
0%
See only 1 star reviews
33%

Latest highest rating:

5

Great service great customer service Great service great customer service Reviewed on: 13th July 2026
Tasha's avatar
Tasha

Latest lowest rating:

1

Is this the 1980's... Have to send a letter to cancel....A letter.....in 2022. Literally every other time I've cancelled car insurance to move to another provider has been ... Read more Reviewed on: 26th August 2022
Marty R's avatar
Marty R

About this product

We collect Hughes Insurance car insurance reviews to help you make an informed decision when taking out a motor insurance policy.

Hughes Insurance is a broker based in Northern Ireland, with over 40 years of experience in the sector. Hughes offers policies for cars, vans and young drivers, as well as offering gap insurance, business, home and travel.

When browsing customer reviews, keep in mind which aspects are most important to you from a policy. That could be that the insurer has a proven positive customer track record, or perhaps that they offer a variety of add-ons to make your policy more robust. You may simply be looking for the highest level of cover for the lowest cost. Whatever your needs, find out what others have said about their policies by reading our Hughes car insurance reviews.

Have you had a car insurance policy with Hughes? Share your honest experience with our Smart Money People community today. Was the sign-up process simple, or perhaps more complicated than you anticipated? Did you feel that the price of the premium was suitable for the level of cover you received? Did you have any problems arise whilst insured with Hughes? Did you have to make a claim, and if so, how well was it handled? Write a Hughes car insurance review today. Together, we can help people like you make better decisions.

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Hughes Insurance Car Insurance reviews (15)

Great service great customer service

5
Great service great customer service Reviewed on: 13th July 2026

Great service great customer service

5
Great service great customer service Reviewed on: 13th July 2026

Is this the 1980's...

1
Have to send a letter to cancel....A letter.....in 2022. Literally every other time I've cancelled car insurance to move to another provider has been over the phone and done without issue. Cancelling as they increased my monthly payment by 30%. Also having to pay £60 for the joys of sending the letter of cancellation. Shambles. Wouldn't use again, and would very much recommend against. Avoid. Reviewed on: 26th August 2022

Best price

5
Competitive prices.Good customer service Reviewed on: 29th September 2021

Great insurance company

5
They are a great insurance company i insure both my cars through them very easy to deal with and a great price Reviewed on: 15th September 2021

Quick hassle free

5
Great local to me insurance company 5* Reviewed on: 6th September 2019

They need held accountable

1
I have had a terrible experience with these people. I would say to anyone who has felt they did not hold up to their professionalism, or your complaint was not dealt with correctly... I ask all people mistreated or missold car insurance to conduct the Financial conduct authority. Insurance companies need to be held accountable. In addition, these people have lied to and have caused me a major inconvenience and serious stress. Reviewed on: 24th November 2018

rip off merchants

1
I cancelled my previous insurance to move to Hughes as I was adding a young driver and they gave me a cheap quote , after paying them for 1 month they sent out a young driver form which I filled in and when they received it they told me they now couldn't insure me as I owned another commercial vehicle. they also told me it would be better for me to cancel the policy before the insurance company did so that was what I did, then these bastards had the cheek to send me a bill for £50 for cancelling the policy, basically if they sell 100 policy's online every week that they cant stand over and then charge you £50 to cancel they are making at least £5000 a week Take my advice they are rip-off merchants stay away Reviewed on: 27th November 2017

A bit disappointed

3
After being with Hughes for years and absolutely no complaints, they dramatically increased my car insurance this year even though I could find many cheaper quotes and they just let me go! Not the best customer service as they didn't even see if there was anything they could do about the extortionate price Reviewed on: 9th October 2017

Good cover, reliable service, poor telesales.

4
They are great when joining but any issues can be demanding on phonecalls. Satisfactory level of trust. Reviewed on: 29th September 2017

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