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Hughes Insurance reviews

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Rated Average 2.87/5

Hughes Insurance reviews

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Review summary

People rate this company as Average based on 15 product reviews

Average score of 2.87/5
5 star
33%
4 star
13%
3 star
13%
2 star
0%
1 star
41%

Latest positive rating

5/5

Best price

Competitive prices.Good customer service

{"display":"Hazel Wright","full_name":"Hazel Wright","avatar":{"url":"\/assets\/uploads\/avatars\/users\/434941.png"}}'s avatar
Car Insurance
Hazel Wright 29th September 2021

Latest negative rating

1/5

Is this the 1980's...

Have to send a letter to cancel....A letter.....in 2022. Literally every other time I've cancelled car insurance to move to another provider has been over... Have to send a letter to cancel....A letter.....in 2022. Literally every other time I've cancelled car insurance to move to another provider has been over the phone and done without issue. Cancelling as they increased my monthly payment by 30%. Also having to pay £60 for the joys of sending the letter of cancellation. Shambles. Wouldn't use again, and would very much recommend against. Avoid. Read more Read less

{"display":"Marty R","full_name":"Marty R","avatar":{"url":"\/assets\/uploads\/avatars\/users\/590365.png"}}'s avatar
Car Insurance
Marty R 26th August 2022

About Hughes Insurance

Hughes Insurance reviews can help you learn more about Hughes Insurance from the people that know it bestäó_other customers! Hughes Insurance is one of Northern Ireland's leading insurance companies and offers car, home, business, and travel insurance to customers in Northern Ireland. Are you a Hughes Insurance customer? If so, you can join the Smart Money People and write you review today.

Reviews for Hughes Insurance

Showing 11 of 15 company reviews

Is this the 1980's...

Car Insurance 26th August 2022

Have to send a letter to cancel....A letter.....in 2022. Literally every other time I've cancelled car insurance to move to another provider has been over... Have to send a letter to cancel....A letter.....in 2022. Literally every other time I've cancelled car insurance to move to another provider has been over the phone and done without issue. Cancelling as they increased my monthly payment by 30%. Also having to pay £60 for the joys of sending the letter of cancellation. Shambles. Wouldn't use again, and would very much recommend against. Avoid. Read more Read less

Rated Terrible 1/5
Read more product reviews

Best price

Car Insurance 29th September 2021

Competitive prices.Good customer service

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Great insurance company

    They are a great insurance company i insure both my cars through them very easy to deal with and a great price

    {"display":"Pamela SWAIN ","full_name":"Pamela SWAIN ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Pamela SWAIN 15th September 2021
  • 5/5

    Quick hassle free

    Great local to me insurance company 5*

    {"display":"Chris","full_name":"Chris","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Chris 6th September 2019
  • 1/5

    They need held accountable

    I have had a terrible experience with these people. I would say to anyone who has felt they did not hold up to their professionalism,... I have had a terrible experience with these people. I would say to anyone who has felt they did not hold up to their professionalism, or your complaint was not dealt with correctly... I ask all people mistreated or missold car insurance to conduct the Financial conduct authority. Insurance companies need to be held accountable. In addition, these people have lied to and have caused me a major inconvenience and serious stress. Read more Read less

    {"display":"Paul","full_name":"Paul","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Paul 24th November 2018
  • 1/5

    rip off merchants

    I cancelled my previous insurance to move to Hughes as I was adding a young driver and they gave me a cheap quote , after... I cancelled my previous insurance to move to Hughes as I was adding a young driver and they gave me a cheap quote , after paying them for 1 month they sent out a young driver form which I filled in and when they received it they told me they now couldn't insure me as I owned another commercial vehicle. they also told me it would be better for me to cancel the policy before the insurance company did so that was what I did, then these bastards had the cheek to send me a bill for £50 for cancelling the policy, basically if they sell 100 policy's online every week that they cant stand over and then charge you £50 to cancel they are making at least £5000 a week Take my advice they are rip-off merchants stay away Read more Read less

    {"display":"conrad sands","full_name":"conrad sands","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    conrad sands 27th November 2017
  • 3/5

    A bit disappointed

    After being with Hughes for years and absolutely no complaints, they dramatically increased my car insurance this year even though I could find many cheaper... After being with Hughes for years and absolutely no complaints, they dramatically increased my car insurance this year even though I could find many cheaper quotes and they just let me go! Not the best customer service as they didn't even see if there was anything they could do about the extortionate price Read more Read less

    {"display":"Sarah Watton","full_name":"Sarah Watton","avatar":{"url":"\/assets\/uploads\/avatars\/users\/48777.png"}}'s avatar
    Car Insurance
    Sarah Watton 9th October 2017
  • 4/5

    Good cover, reliable service, poor telesales.

    They are great when joining but any issues can be demanding on phonecalls. Satisfactory level of trust.

    {"display":"Jonathan mcpolin","full_name":"Jonathan mcpolin","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Jonathan mcpolin 29th September 2017
  • 5/5

    Family Friendly, Quick Insurance

    When talking to Hughes I felt welcomed and my quote was very personalised to fit me perfectly!

    {"display":"Iain Dick","full_name":"Iain Dick","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Iain Dick 16th August 2017
  • 3/5

    steep car insurance for longstanding customers

    Have always been happy with Hughes car insurance as everything is included in the price ie: breakdown cover, windscreen cover ,courtesy car, protected no claims..changed... Have always been happy with Hughes car insurance as everything is included in the price ie: breakdown cover, windscreen cover ,courtesy car, protected no claims..changed my car half way through the year and my policy rocketed by £280 bringing my insurance up to £610 a year..Very close to what i paid as a restricted driver 14 years ago, no claims no points clean driving record..Will be shopping around for cheaper when this year's runs out Read more Read less

  • 4/5

    competitive

    usually the cheapest available flexible payment options

    Products from Hughes Insurance

    Showing products offered by Hughes Insurance

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