Don't use them if you don't have to., They ask for the most irrelevant Documents that makes the whole process longer than ever. They also... Don't use them if you don't have to., They ask for the most irrelevant Documents that makes the whole process longer than ever. They also take forever to respond/process your claim and even after that if you've managed to overcome those hurdles, takes forever to get your phone out. I will much rather pay a higher fee for better service Read more Read less