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IG: Online trading reviews

Name: Online trading
Rating: 4.67 (218 reviews)

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4.67

Based on 218 reviews, last reviewed 20th Apr 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

15%

2 star

Latest highest rating:

4

The customer service experience was unsatisfac... The customer service experience was very unsatisfactory. Response times were extremely slow, and even simple questions took a long time to be answered... Read more Reviewed on: 20th April 2026

Latest lowest rating:

1

Money grabbing and lacking morality Let me gamble away $5m. No checks, no stops. Just let me carry on. Great company, morals are right up there. Reviewed on: 18th December 2019

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About this product

With IG, you can trade gold, oil, silver and 16,000 markets tax-free.

You can spread bet on commodities, indices, forex, shares and pre-IPOs commission-free and from one account. IG also offer out-of-hours trading on 80+ US stocks. Based on revenue, IG is the UK’s number one trading provider.

IG online trading reviews help you find out what it’s like to be a customer. If you’ve used IG before, you can also leave a review and share your experience.

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IG Online trading reviews (218)

Platform is regularly updated.

Platform is regularly updated. Services are helpful. Reviewed on: 22nd April 2025

Online first class experience and friendly customer...

Online first class experience and friendly customer support Reviewed on: 22nd April 2025

Very nice trading platform.

Very nice trading platform. Great API integration. Reviewed on: 22nd April 2025

Fast execution, great controlled risk

Fast execution, great controlled risk Reviewed on: 22nd April 2025

IG professional and approachable service

IG has provided a very professional service for me in terms of helping with explanations and also in terms of technical assistance when required. I have found my account manager to be very approachable and encouraging in relation to my aspiration on the road to becoming a professional trader-IG is an excellent example of combination of professional and approachable facets! Reviewed on: 22nd April 2025

A good platform for trading margin’s are good help a...

A good platform for trading margin’s are good help and support if needed Reviewed on: 22nd April 2025

Trading on this platform since last 3 years and neve...

Trading on this platform since last 3 years and never had an issue. Reviewed on: 22nd April 2025

Good reliable service, including telephone support.

Good reliable service, including telephone support. Reviewed on: 22nd April 2025

Easy to navigate the platform, but the fees could be...

Easy to navigate the platform, but the fees could be less It’s good to have a telephone customer number for someone to talk to Reviewed on: 22nd April 2025

Excellent trading platform.

Excellent trading platform with a vast array of products available to trade. Good education offerings. Competitive pricing. I like the alert facility on the trading platform to tell me when an instrument gets to a particular price, as I can't watch everything all the time. Reviewed on: 22nd April 2025

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