Smart Money People Logo

ingenie: Car Insurance reviews

1.97
Based on 13 reviews, last reviewed 14th Dec 2021
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
23%
4 star
See only 4 star reviews
0%
See only 3 star reviews
15%
2 star
See only 2 star reviews
0%
See only 1 star reviews
62%

Latest highest rating:

5

Good Great insurance helped me bring my premiums down drastically would recommend for new and young drivers Reviewed on: 13th September 2017
Ty Loureiro's avatar
Ty Loureiro

Latest lowest rating:

1

Do not buy from this company Do not buy from this company Absolute rip off and just want your money I bought a policy from this company A week later they came and installed a b... Read more Reviewed on: 14th December 2021
bfd man's avatar
bfd man

About this product

One of the biggest hurdles for learners and young drivers is finding a policy with a reasonably priced premium. Many providers offer telematics policies, designed to provide cheaper rates to this demographic, but how well do they shape up? Read our ingenie car insurance reviews to make an informed decision when choosing your new provider.

ingenie provides insurance policies tailored for learners and young drivers, using telematics to reward safe drivers with cheaper renewal rates. Learners can enjoy flexible, low-cost cover when learning in someone else's car. Newly passed drivers can receive a fully comprehensive policy with the possibility of a cheap renewal price. Find out what customers have to say about their policies by checking out our ingenie car insurance reviews.

If you’re learning to drive, or have recently passed your driving test, a telematics policy may be the ideal solution to high-priced car insurance policies. Some black box policies have certain restrictions, but ingenie does not enforce any driving curfews. The collective wisdom of our Smart Money People community highlights the pros and cons of each insurance provider. Find out what real customers think by reading our ingenie car insurance reviews.

Have you had a car insurance policy with ingenie? Were you a learner driver, or had you recently passed your test? Did you find the cost of your premium suitable for the level of cover you received? How was your experience with the black box, did you feel as though it scored you fairly? Have you renewed with ingenie, and were you offered a competitive renewal price? Would you recommend to family and friends? Whether good or bad, share your experience by writing an ingenie car insurance review. Together, we can help people like you make better decisions.

Review ingenie: Car Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

ingenie Car Insurance reviews (13)

Do not buy from this company

1
Do not buy from this company Absolute rip off and just want your money I bought a policy from this company A week later they came and installed a black box in my car After the installation the car never worked again and I was at a loss of £1500 and with out a car Then denied liability for the damage even though I had a report by professional mechanic to say the problem that the car doesnt work due to a problem with the wiring where they fitted the box I was with out a car for 4 months Then I bought a new one I had to pay for a new black box installation Then drove it for the 8 months I had left I renewed my policy with them to save the headache thinking it was just a accident with what happened before 4 months into the new policy I was informed by them that my mileage is running low and I need to buy more mileage even though Iv only drove 900+ miles Of the 6000 miles I put down on my policy when I was getting the quote But they have but they have predicted my milage based on last year policy in which I only drove for 8 months out of the year and the other 4 months the car was I my car park broken And they want me to pay more money for extra milage This company is a absolute joke Stay as far away from this company as possible Reviewed on: 14th December 2021

Rude, arrogant staff

1
This company is a joke. Their customer service is offensive! They're cheap in every possible way! Avoid them. SCUM. Reviewed on: 13th October 2021

The worst insurance company

1
This insurance company is a fraud and so are these fake reviews. I had to change my car half way through the policy, I told them so. The car I bought was faulty so I returned the car to the garage on the day it was bought. I informed them of it yet they charged me for a month even though the car was not in my hands and increased my policy price to an extra 1 third of the price I had agreed with, which was almost the double price of other insurance companies. When you first sign up for it they omit the use of a tracker etc and then send you one, which you have to pay for!!! I mean their customer service is so bad that they answer enquires only by online chat! I’ve been driving for many years and have used a dozen of insurance companies, never found one as bad as this one! Don’t get their service, choose another one. Reviewed on: 19th July 2021

Avoid avoid avoid

1
Finally was able to cancel this joke of a company, hidden admin fees for everything, threats of cancellations for black box indescrepencies, quoted the cheapest insurance but all in all bunch of robbers glad to see the back of them, do not put yourself through these insurers!!!! Reviewed on: 22nd January 2021

Too many cancellation notices

1
2 months I received too many cancellation notices. Signal didn;t receive from my black box but faulty blackbox in the end they cancelled my insurance without listening to customer end. Intention very clear take money annually and refund less than half of your money. Faulty black box paid 80pounds. Reviewed on: 10th August 2020

black box fitter didn't arrive causing policy cancellation

1
I booked the black box fitting and nobody came, i phoned ingenie and rebooked it, then i got an email saying that my policy is cancelled because they didn't fit the box Reviewed on: 9th December 2019

Take your money, ignore you if you have an accident

1
My son paid £1000 for insurance through Ingenie. After 9 months, his car was hit by someone at a roundabout. Ingenie were absolutely no help whatsoever and wouldn't even reply to letters. At renewal time, they just emailed to say they wouldn't quote for a further year's insurance. All they want is your money - no service or assistance whatsoever. Reviewed on: 16th April 2019

Pay whatever!

1
Absolute shambles of a company! Took out insurance for a teen in my household, informed them that he no longer uses the car and cancelled the policy. Was told I had to email them. So after a phone call and an email, I think it's sorted. Three months later, we get a letter from a debt-agency - wanting money for car insurance for a policy I cancelled! Debt agency asked for evidence, which i gladly supplied. They terminated the request from Ingenie for the funds instantly, because Ingenie lied about the dates I called and emailed and even said that he was still using the car (a car which has been scrapped). Would never use again! Reviewed on: 1st October 2017

Good

5
Great insurance helped me bring my premiums down drastically would recommend for new and young drivers Reviewed on: 13th September 2017

Just as expected.

3
Basic black box car insurance. Nothing more, nothing less. Great for young drivers though due to costs and having to be more aware of your driving skills. Reviewed on: 5th September 2017

Review ingenie: Car Insurance now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs