Insurance Choice Reviews
Insurance Choice (part of The Insurance Factory) offers a broker service for travel, home, and motoring insurance. If you’re looking for your next general insurance product and are considering using this company, read our Insurance Choice reviews first to...
READ MOREInsurance Choice (part of The Insurance Factory) offers a broker service for travel, home, and motoring insurance. If you’re looking for your next general insurance product and are considering using this company, read our Insurance Choice reviews first to get a feel for what this company is actually like as a customer. Already sourced insurance via Insurance Choice?
Overall Rating
1
2
3
4
5
Insurance Choice Products 249
Write a reviewNo nonsense!!!
Lauren dealt with my enquiry with such professionalism can't fault her .She was amazing and took the stress from me ..Thank you Lauren !! I'll be back.
Reviewed on 7th October 2019Karen McLaughlin
Write a reviewAnnual European cover
Received quote for single trip and decided an annual trip cover would make sense having 2 trips this year. Kerry was exceptional, very thorough, professional and friendly. Was a pleasure to deal with her and the policy cost was instant over the phone. Read more
Received quote for single trip and decided an annual trip cover would make sense having 2 trips this year. Kerry was exceptional, very thorough, professional and friendly. Was a pleasure to deal with her and the policy cost was instant over the phone. Would recommend to anyone who wants clear precise service.
Reviewed on 15th March 2019Pauline Moss
Write a reviewgreat service
Kerry was really helpful, very professional and good humoured in dealing with my insurance quote, and to give a fair price as well.
Reviewed on 14th March 2019Richard
Write a reviewCarmel Garratts professionl manner was excellent.
We telephoned insurance choice and spoke to Carmel Garratt who was so professional,thorough and kind.She dealt with our issue of extra cover needed for a new condition, superbly and efficiently. She cleared up a small misunderstanding.Then finally wished Read more
We telephoned insurance choice and spoke to Carmel Garratt who was so professional,thorough and kind.She dealt with our issue of extra cover needed for a new condition, superbly and efficiently. She cleared up a small misunderstanding.Then finally wished us a good trip. But most of all she was so polite and kind.Thank you Carmel.
Reviewed on 12th March 2019Thomas Swindlehurst
Write a reviewEvery thing was simple and straight forward
Michelle the young lady helping me explained every thing to me in clear easy to understand English. She did not try to bamboozle me with long words it was a pleasure to do business with her.
Reviewed on 7th March 2019Patricia Mary Hawkes
Write a reviewHad to pay £50 admin fee.
Was really upset to be charged admin fee as well as £83 for another ailment I have.
Reviewed on 2nd March 2019Hester Clifford
Write a reviewHaving to pay £50 admin fee
The lady was very polite, but then I had to pay another £80 odd pounds more as well as the £50 was not happy.
Reviewed on 2nd March 2019Hester Clifford
Write a reviewVery good
I was dealt with by Kerri who was very professional, helpful and friendly.
Reviewed on 20th February 2019Doug Johnson
Write a reviewGreat service
Michelle was fantastic very good to talk to knew her subject well. Mr Michael DENNISS
Reviewed on 19th February 2019Michael Denniss
Write a reviewGreat Value Policy
Having had leukaemia twice and a low platelet count many insurance companies wouldn’t insure me at all and those that would were around £2000 (lowest price) for a single trip. I used this company last time I went away and was extremely happy with them. Pr Read more
Having had leukaemia twice and a low platelet count many insurance companies wouldn’t insure me at all and those that would were around £2000 (lowest price) for a single trip. I used this company last time I went away and was extremely happy with them. Price is very good and the staff are excellent - very pleasant and efficient.
Reviewed on 19th February 2019Jennie Sheldon
Write a reviewQuick efficient advisor
Dealt with advisor Kerry for travel insurance for my elderly parents one with many medical issues, She was very knowledgeable and efficient took the stress out for me to have to explain medical conditions. Very helpful. Thank you.
Reviewed on 16th February 2019Christine Brand
Write a reviewOver 80 travel insurance
This is our first experience of looking for over 80 travel insurance. One stop one email one returned call from Kelly feel safe and secure now looking forward to our holiday. Regards Mrs J Herd.
Reviewed on 8th February 2019Janet Herd
Write a reviewThe best I have had.
So easy to do just ring them and it is all sorted for you by a very helpful and friendly person. I will be going to them in the future.
Reviewed on 8th February 2019mumgran
Write a reviewQuality service
After a number of disappointing experiences with other insurers I was delighted to receive such fantastic service from Kerry in arranging my travel cover, taking into account my existing medical condition. She dealt with my requirements with courtesy, eff Read more
After a number of disappointing experiences with other insurers I was delighted to receive such fantastic service from Kerry in arranging my travel cover, taking into account my existing medical condition. She dealt with my requirements with courtesy, efficiency and good humour and I am now able to get on with my travel plans. First class.
Reviewed on 4th February 2019Peter Hall
Write a reviewNo problems at all.
Your representative was very clear with all the information she told me and could not have been more helpful. Fully satisfied with everything
Reviewed on 1st February 2019A g bunting
Write a reviewExcellent Service
From start to finish clearly explained by Sophie and very competitive price
Reviewed on 29th January 2019Grahame Cole
Write a reviewHelpful, pleasant and efficient.
I have spent some considerable time trying to source a reasonable travel insurance policy. Thank you for making my search so much simpler and easier. A special thanks to Kirstie for all her help and considration.
Reviewed on 25th January 2019John A Henderson
Write a reviewFriendliness, attention to detail, creative when seeking best solutions, understandable policy documents.
Very helpful and efficient, empathised with the customer, I really felt I was being offered the most appropriate and best deal to meet my criteria
Reviewed on 28th December 2018Gordon
Write a reviewQuick & easy
When I went on-line I expected to have to fill the form out myself which I have done many times in the past but was surprised to see that you were phoning me back which you did within min's. I spoke to Sophie Long who could not be more helpful and offered Read more
When I went on-line I expected to have to fill the form out myself which I have done many times in the past but was surprised to see that you were phoning me back which you did within min's. I spoke to Sophie Long who could not be more helpful and offered me the best and quickest quote so far so I went with it. thank you again Sophie.
Reviewed on 27th November 2018mike byrne
Write a reviewExcellence in communication
Ms J. Milne was a delight in the manner of her communication and follow up skills. It made the pain of paying (because of my age) the cost of my insurance less that might have otherwise been. I do think that 39 pages of "small print" is somewhat exces Read more
Ms J. Milne was a delight in the manner of her communication and follow up skills. It made the pain of paying (because of my age) the cost of my insurance less that might have otherwise been.
I do think that 39 pages of "small print" is somewhat excessive. I wonder how many "normal" people read every word.
Reviewed on 27th November 2018A. Grocock
Currently showing 20 of 249