Insurance Choice Reviews

Annual European cover

Received quote for single trip and decided an annual trip cover would make sense having 2 trips this year. Kerry was exceptional, very thorough, professional and friendly. Was a pleasure to deal with her and the policy cost was instant over the...

Received quote for single trip and decided an annual trip cover would make sense having 2 trips this year. Kerry was exceptional, very thorough, professional and friendly. Was a pleasure to deal with her and the policy cost was instant over the phone. Would recommend to anyone who wants clear precise service.

Pauline MossLevel 1

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great service

Kerry was really helpful, very professional and good humoured in dealing with my insurance quote, and to give a fair price as well.

RichardLevel 1

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Carmel Garratts professionl manner was excellent.

We telephoned insurance choice and spoke to Carmel Garratt who was so professional,thorough and kind.She dealt with our issue of extra cover needed for a new condition, superbly and efficiently. She cleared up a small misunderstanding.Then finally...

We telephoned insurance choice and spoke to Carmel Garratt who was so professional,thorough and kind.She dealt with our issue of extra cover needed for a new condition, superbly and efficiently. She cleared up a small misunderstanding.Then finally wished us a good trip. But most of all she was so polite and kind.Thank you Carmel.

Thomas SwindlehurstLevel 1

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Every thing was simple and straight forward

Michelle the young lady helping me explained every thing to me in clear easy to understand English. She did not try to bamboozle me with long words it was a pleasure to do business with her.

Patricia Mary HawkesLevel 1

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Had to pay £50 admin fee.

Was really upset to be charged admin fee as well as £83 for another ailment I have.

Hester CliffordLevel 1

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Having to pay £50 admin fee

The lady was very polite, but then I had to pay another £80 odd pounds more as well as the £50 was not happy.

Hester CliffordLevel 1

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Very good

I was dealt with by Kerri who was very professional, helpful and friendly.

Doug JohnsonLevel 1

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Great service

Michelle was fantastic very good to talk to knew her subject well. Mr Michael DENNISS

Michael DennissLevel 1

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Great Value Policy

Having had leukaemia twice and a low platelet count many insurance companies wouldn’t insure me at all and those that would were around £2000 (lowest price) for a single trip. I used this company last time I went away and was extremely happy with th...

Having had leukaemia twice and a low platelet count many insurance companies wouldn’t insure me at all and those that would were around £2000 (lowest price) for a single trip. I used this company last time I went away and was extremely happy with them. Price is very good and the staff are excellent - very pleasant and efficient.

Jennie SheldonLevel 1

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Quick efficient advisor

Dealt with advisor Kerry for travel insurance for my elderly parents one with many medical issues, She was very knowledgeable and efficient took the stress out for me to have to explain medical conditions. Very helpful. Thank you.

Christine BrandLevel 1

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Over 80 travel insurance

This is our first experience of looking for over 80 travel insurance. One stop one email one returned call from Kelly feel safe and secure now looking forward to our holiday. Regards Mrs J Herd.

Janet HerdLevel 1

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The best I have had.

So easy to do just ring them and it is all sorted for you by a very helpful and friendly person. I will be going to them in the future.

mumgranLevel 1

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Quality service

After a number of disappointing experiences with other insurers I was delighted to receive such fantastic service from Kerry in arranging my travel cover, taking into account my existing medical condition. She dealt with my requirements with courtesy,...

After a number of disappointing experiences with other insurers I was delighted to receive such fantastic service from Kerry in arranging my travel cover, taking into account my existing medical condition. She dealt with my requirements with courtesy, efficiency and good humour and I am now able to get on with my travel plans. First class.

Peter HallLevel 1

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No problems at all.

Your representative was very clear with all the information she told me and could not have been more helpful. Fully satisfied with everything

A g buntingLevel 1

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Excellent Service

From start to finish clearly explained by Sophie and very competitive price

Grahame ColeLevel 1

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Helpful, pleasant and efficient.

I have spent some considerable time trying to source a reasonable travel insurance policy. Thank you for making my search so much simpler and easier. A special thanks to Kirstie for all her help and considration.

John A HendersonLevel 1

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Friendliness, attention to detail, creative when seeking best solutions, understandable policy documents.

Very helpful and efficient, empathised with the customer, I really felt I was being offered the most appropriate and best deal to meet my criteria

GordonLevel 1

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Quick & easy

When I went on-line I expected to have to fill the form out myself which I have done many times in the past but was surprised to see that you were phoning me back which you did within min's. I spoke to Sophie Long who could not be more helpful and...

When I went on-line I expected to have to fill the form out myself which I have done many times in the past but was surprised to see that you were phoning me back which you did within min's. I spoke to Sophie Long who could not be more helpful and offered me the best and quickest quote so far so I went with it. thank you again Sophie.

mike byrneLevel 1

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Excellence in communication

Ms J. Milne was a delight in the manner of her communication and follow up skills. It made the pain of paying (because of my age) the cost of my insurance less that might have otherwise...

Ms J. Milne was a delight in the manner of her communication and follow up skills. It made the pain of paying (because of my age) the cost of my insurance less that might have otherwise been.

I do think that 39 pages of "small print" is somewhat excessive. I wonder how many "normal" people read every word.

A. GrocockLevel 1

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Patient, pleasant, helpful.

I was dealt with by Wayne Oerkins who was polite helpful informative and talked me through some options. Great

Gary James BurgessLevel 1

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