Insurance Choice Reviews

Quick & easy

When I went on-line I expected to have to fill the form out myself which I have done many times in the past but was surprised to see that you were phoning me back which you did within min's. I spoke to Sophie Long who could not be more helpful and...

When I went on-line I expected to have to fill the form out myself which I have done many times in the past but was surprised to see that you were phoning me back which you did within min's. I spoke to Sophie Long who could not be more helpful and offered me the best and quickest quote so far so I went with it. thank you again Sophie.

mike byrneLevel 1

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Excellence in communication

Ms J. Milne was a delight in the manner of her communication and follow up skills. It made the pain of paying (because of my age) the cost of my insurance less that might have otherwise...

Ms J. Milne was a delight in the manner of her communication and follow up skills. It made the pain of paying (because of my age) the cost of my insurance less that might have otherwise been.

I do think that 39 pages of "small print" is somewhat excessive. I wonder how many "normal" people read every word.

A. GrocockLevel 1

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Patient, pleasant, helpful.

I was dealt with by Wayne Oerkins who was polite helpful informative and talked me through some options. Great

Gary James BurgessLevel 1

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Booking travel insurance

I was looking for last minute travel insurance and filled out a quote request online. Shortly after I recieved a call from Lauren. She was very helpful and polite. She took my details and asked all the relevant questions to insure I was properly...

I was looking for last minute travel insurance and filled out a quote request online. Shortly after I recieved a call from Lauren. She was very helpful and polite. She took my details and asked all the relevant questions to insure I was properly covered for my holiday. She told me a price I was happy to pay and would insure I had no worries on my holiday. Documents were emailed within a couple of minutes. What a great service.

Robert MalcolmLevel 1

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Excellent choice

Friendly and efficient agent who answered all my queries. All documents emailed immediately after payment. Pricing very competitive, especially as some other travel insurance companies quoted double for their policies with less benefits!

SandyLevel 1

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Unjustifiable premium increase

I passed my 75th birthday since my last premium payment. My new quote has increased by...

I passed my 75th birthday since my last premium payment. My new quote has increased by £190.
The only change that has occurred is that I am now in an arbitrary age bracket of 75 to 79.
No questions have been asked about my state of health, what medication I take or any other condition that could affect the level of premium.
I find this a lazy way of carrying out a risk assessment and that some customers are more risky than others.
The more healthy amongst us are supporting those that are less healthy and keeping their premiums down.
A more detailed assessment is required as to the amount of risk you would be to the insurer and therefore obtain a more honest premium price aligned with your risk, not being labeled within an age group and averaging out the risk.

D J FraserLevel 1

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Holiday insurance

This young man was very helpful and to me he sounded as if he knew what he was talking about

V storrLevel 1

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Excellent knowledgeable service

Very efficient service to be recommended

Mrsjess dicksonLevel 1

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Fantastic every time

Great service, great people, great company

Hannah StewartLevel 1

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Great customer experience and made to feel at ease

Spoke to Kirsty who guided me through the process. She seemed very knowledgeable and aimed to answer the questions I had

Jack BaldwinLevel 1

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Lovely phone manner easy to understand.

Great price and great knowledge

JohnLevel 1

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Quality service

Nowadays it is good service that I look for, it's not always about the price, as I have from bad experiences. Every time I deal with insurance choice, I know I am in safe hands, and they explain what cover I am getting in simple terms. Whenever I...

Nowadays it is good service that I look for, it's not always about the price, as I have from bad experiences. Every time I deal with insurance choice, I know I am in safe hands, and they explain what cover I am getting in simple terms. Whenever I have had a question about my policy, there is always someone knowledgable at the end of the phone to help me. Can't praise them enough.

Noreen Level 1

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Great customer service

Excellent customer sevice...thoroughly recommend

Caroline PhillipsLevel 1

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Amazing service!

Ava Heron was an amazing example of great customer service. I can’t say how much I appreciated her step by step guide through my insurance needs. I felt the my insurance , and That of my family is in safe hands!

JJ GoodmanLevel 1

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Great experience

Really useful and offered everything I was looking for!

Elizabeth LewisLevel 1

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Excellent

Bought insurance for everything in my life that requires it. Really pleased with all aspects of the experience.

Laura RansonLevel 1

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Always able and willing to help!

Great company who I always go back to, helpful and cheerful and most importantly able to provide the insurance I need.

Jessica OakleyLevel 1

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Very knowledgeable

A great help talking to some who understands medical conditions and the importance of getting them covered. I've used Insurance Choice for a number of years and they always look after me!

DavidLevel 1

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Amazing Customer Service

I spoke to a gentlemen called Kaz. He was extremely helpful and sympathetic. He understood our needs and offered excellent customer service. Would recommend to anyone for travel insurance. Irene

ireneLevel 1

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Wonderful service

Excellent service and they made sure I have the right level of cover for my up coming holiday. Knowledgeable and helpful staff!

LilLevel 1

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