Want to share your consumer credit feedback? Voting in the Consumer Credit Awards 2019 is now open!Vote now

Insurance Choice Reviews

Ratings based on 248 reviews Last review 2 months ago
4.88 / 5Amazing overall rating

Insurance Choice (part of The Insurance Factory) offers a broker service for travel, home, and motoring insurance. If you’re looking for your next general insurance product and are considering using this company, read our Insurance Choice reviews f...

Read Full Description

Insurance Choice (part of The Insurance Factory) offers a broker service for travel, home, and motoring insurance. If you’re looking for your next general insurance product and are considering using this company, read our Insurance Choice reviews first to get a feel for what this company is actually like as a customer. Already sourced insurance via Insurance Choice?

5 227
4 17
3 1
2 1
1 2

Your Insurance Choice Reviews (248)

Write a review
15th March 2019

Annual European cover

Received quote for single trip and decided an annual trip cover would make sense having 2 trips this year. Kerry was exceptional, very thorough, professional and friendly. Was a pleasure to deal with her and the policy cost was instant over the...

Read more

Received quote for single trip and decided an annual trip cover would make sense having 2 trips this year. Kerry was exceptional, very thorough, professional and friendly. Was a pleasure to deal with her and the policy cost was instant over the phone. Would recommend to anyone who wants clear precise service.

Write a review
12th March 2019

Carmel Garratts professionl manner was excellent.

We telephoned insurance choice and spoke to Carmel Garratt who was so professional,thorough and kind.She dealt with our issue of extra cover needed for a new condition, superbly and efficiently. She cleared up a small misunderstanding.Then finally...

Read more

We telephoned insurance choice and spoke to Carmel Garratt who was so professional,thorough and kind.She dealt with our issue of extra cover needed for a new condition, superbly and efficiently. She cleared up a small misunderstanding.Then finally wished us a good trip. But most of all she was so polite and kind.Thank you Carmel.

Write a review
19th February 2019

Great Value Policy

Having had leukaemia twice and a low platelet count many insurance companies wouldn’t insure me at all and those that would were around £2000 (lowest price) for a single trip. I used this company last time I went away and was extremely happy with th...

Read more

Having had leukaemia twice and a low platelet count many insurance companies wouldn’t insure me at all and those that would were around £2000 (lowest price) for a single trip. I used this company last time I went away and was extremely happy with them. Price is very good and the staff are excellent - very pleasant and efficient.

Write a review
4th February 2019

Quality service

After a number of disappointing experiences with other insurers I was delighted to receive such fantastic service from Kerry in arranging my travel cover, taking into account my existing medical condition. She dealt with my requirements with courtesy,...

Read more

After a number of disappointing experiences with other insurers I was delighted to receive such fantastic service from Kerry in arranging my travel cover, taking into account my existing medical condition. She dealt with my requirements with courtesy, efficiency and good humour and I am now able to get on with my travel plans. First class.

Write a review
27th November 2018

Quick & easy

When I went on-line I expected to have to fill the form out myself which I have done many times in the past but was surprised to see that you were phoning me back which you did within min's. I spoke to Sophie Long who could not be more helpful and...

Read more

When I went on-line I expected to have to fill the form out myself which I have done many times in the past but was surprised to see that you were phoning me back which you did within min's. I spoke to Sophie Long who could not be more helpful and offered me the best and quickest quote so far so I went with it. thank you again Sophie.

Write a review
27th November 2018

Excellence in communication

Ms J. Milne was a delight in the manner of her communication and follow up skills. It made the pain of paying (because of my age) the cost of my insurance less that might have otherwise...

Read more

Ms J. Milne was a delight in the manner of her communication and follow up skills. It made the pain of paying (because of my age) the cost of my insurance less that might have otherwise been.

I do think that 39 pages of "small print" is somewhat excessive. I wonder how many "normal" people read every word.