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London Mutual Credit Union: Loans reviews

4.86
Based on 2,279 reviews, last reviewed 23rd Jan 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
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1%
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0%
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0%

Latest highest rating:

5

Always there when needed. Always there when needed. Great rates and a community champions Reviewed on: 23rd January 2026
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matthew

Latest lowest rating:

2

Brilliant credit union It’s great big help to many of us employees and very helpful with any type of quire. Reviewed on: 8th August 2022
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Chipangula

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London Mutual Credit Union Loans reviews (2279)

The caring and sharing Credit Union

5
I have been a member now for over 20 years. During this time I have always had polite and efficient service from the staff. I am recommend them wholeheartedly! Well done and keep up the good work. Reviewed on: 25th June 2020

Customer oriented

5
Very committed to satisfying the needs of customers. I enjoyed a kingly treatment with my experienced. Reviewed on: 25th June 2020

Great place to save for a goal

5
Found it easy to save at credit union for myself and childern Friendly and supportive staff. Reviewed on: 25th June 2020

Good investment

5
Good and friendly customer service. Quick and easy getting the loan. Low repayment than other loan company. I wish I start saving with them 10 years that is my regrets. I would encourage to saving with them . Keep up the good work and customer service. Well done! Reviewed on: 25th June 2020

Janet

5
Respectful customer service meeting the needs of deprived but hardworking population mainstream banks neglect. Reviewed on: 25th June 2020

Great services

4
It’s been wonderful services since I joined mutual and I will recommend to all Reviewed on: 25th June 2020

Better then your Bank

5
London Mutual Credit Union (LMCU) has great value loans, friendly staff and easy to use app what else do you need. The loan i took help me a lot, as LMCU take the money they put a small percentage aside so when the loan is paid off I had saved money, maybe i should of read the contract because it would have said it, but it was a good surprised knowing i had saved money after the loan. Reviewed on: 25th June 2020

Excellent and quick service providers

5
Staff are always available to help in store , on line and over the phone and get me the best deals possible Reviewed on: 25th June 2020

Excellent

5
The staffs are very nice and helpful at all times Reviewed on: 25th June 2020

Very helpful and friendly

5
A few years ago i lost my dad who lived in Jamaica. Just 2 months after i had visited him. So i had no money to go back or help with the funeral arrangement. I contacted the bank to see if they could help and provide me with a loan or overdraft. The customer service agent was very understanding and supportive of my loss and my situation and transfer me to the loan department were i received the same support. In short after help to go through the application process and quick decision of approval was sent to me. The month payment and interest rate was afford nowhere as high as other banks. I was able to attend the funeral with my son and contribute to the funeral expenses. The London Mutual credit union is a great bank to be with. They support there members and the customer service team are always pleasant and support, especially over the phone. Sherika Reviewed on: 25th June 2020

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