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Lovey (formerly Love Finance) reviews

Love Finance 's logo
Rated Excellent • 4.81/5

Lovey (formerly Love Finance) reviews

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  • Award winning organisation
    Award winning organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 538 product reviews

Average score of 4.81/5
5 star
92%
4 star
6%
3 star
1%
2 star
0%
1 star
1%
Reviews for Lovey (formerly Love Finance) have trended negatively over the past 90 days

Lovey (formerly Love Finance) made getting business loans feel easy with friendly, helpful staff and quick, clear communication. The process was often described as smooth and straightforward, with many appreciating the personal touch and speedy funding. However, some found the loan rates a bit steep and wished for better flexibility or clearer communication in tough times.

Positive themes

  • Lovey (formerly Love Finance) made the loan process quick, easy and stress-free.
  • The team at Lovey (formerly Love Finance) were friendly and very helpful throughout.
  • Lovey (formerly Love Finance) kept communication clear and updated every step.

Negative themes

  • Some found Lovey's loan rates quite expensive compared to others.
  • A few felt the service slowed down or became less slick over time.
  • One reviewer had a very poor experience with no sympathy during financial hardship.
Summarised by AI
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About Lovey (formerly Love Finance)

Lovey (formerly Love Finance) is a UK SME lender and broker.

The company was founded in 2016 by Jack Smith who wanted to simplify business lending. Lovey has funded over £400 million in loans for more than 10,000 SMEs across the UK.

Lovey combines direct lending and brokerage services to deliver fast, flexible, and tailored funding solutions.

Lovey (formerly Love Finance) at a glance

Contact details

Phone
0800 086 9404
Email
[email protected]
Main address
36 Great Charles Street, Queensway, B3 3JY
Social media

Reviews for Lovey (formerly Love Finance)

Showing 11 of 538 company reviews

Very kind and understanding team.

Business loans • 28th April 2026

Very kind and understanding team. A great help to us just when we needed it.

{"display":"Stephen H","full_name":"Stephen H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
Reply from Lovey (formerly Love Finance)
Hey Stephen! We're really happy to hear the team provided you with the care and support needed - thanks for choosing Lovey!
1st May 2026
Lovey (formerly Love Finance)

Excellent service

Business loans • 24th April 2026

Fantastic, good customer service

{"display":"KO","full_name":"KO","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
KO
Rated Good • 4.00/5
Read more product reviews
Reply from Lovey (formerly Love Finance)
That's exactly what we like to hear!
1st May 2026
Lovey (formerly Love Finance)
  • 5.00/5

    Lovey we’re very helpful at finding finance options...

    Lovey we’re very helpful at finding finance options at a fairly tricky time for us. Took the stress away so we could bounce back!

    {"display":"Steven Davies","full_name":"Steven Davies","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Very good

    Very good and im happy with my loan

    {"display":"Lenford 12345","full_name":"Lenford 12345","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Lovey provided finance at a time when we needed supp...

    Lovey provided finance at a time when we needed support and the process was straightforward and professional throughout. Communication was clear, funds were made available... Lovey provided finance at a time when we needed support and the process was straightforward and professional throughout. Communication was clear, funds were made available promptly, and their help gave us the flexibility to move forward with confidence. I would happily recommend them. Read more Read less

    {"display":"C Bee","full_name":"C Bee","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business loans
    C Bee 21st April 2026
  • 5.00/5

    Very helpful guys, very efficient.

    Very helpful guys, very efficient.

    {"display":"Timothy G","full_name":"Timothy G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business loans
    Timothy G 21st April 2026
  • 5.00/5

    Great service, easy to deal with and staff kept me u...

    Great service, easy to deal with and staff kept me updated.

    {"display":"Mukhtabar H","full_name":"Mukhtabar H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    I had a good experience.

    I had a good experience. They were very polite and friendly, and I received the loan very easily.

    {"display":"Mehdi N","full_name":"Mehdi N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business loans
    Mehdi N 21st April 2026
  • 5.00/5

    had good experience ,excellent customer service

    had good experience ,excellent customer service

    {"display":"iflaq a","full_name":"iflaq a","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business loans
    iflaq a 21st April 2026
  • 5.00/5

    Great Service

    Good communications. Selection of options offered.

    {"display":"Louise H","full_name":"Louise H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business loans
    Louise H 21st April 2026
  • 5.00/5

    Great communication throughout.

    Great communication throughout. Quick response times

    {"display":"Matt o","full_name":"Matt o","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business loans
    Matt o 21st April 2026

    Products from Lovey (formerly Love Finance)

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