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Money Wellness reviews

Money Wellness's logo
Rated Excellent 4.92/5

Money Wellness reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Offers video or telephone appointments
    Offers video or telephone appointments
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation

Review summary

People rate this company as Excellent based on 5,545 product reviews

Average score of 4.92/5
5 star
95%
4 star
4%
3 star
1%
2 star
0%
1 star
0%
Reviews for Money Wellness have trended positively over the past 90 days

Money Wellness made dealing with debt feel straightforward and supportive, with friendly staff who really listen and explain everything clearly. The service lifted a huge weight off many shoulders, offering a fresh start without any judgement. A few found the process slow or had issues with communication, but most felt genuinely cared for throughout.

Positive themes

  • Money Wellness staff were friendly, understanding and made the process easy to follow.
  • Money Wellness made the whole debt advice process quick and efficient.
  • Money Wellness offered excellent customer service that put me at ease and felt genuinely caring.

Negative themes

  • Some found the process slow with delays and poor communication at times.
  • A few felt judged or poorly treated by certain staff members during their case.
  • Issues with bank accounts being closed without clear warning caused upset.
Summarised by AI
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About Money Wellness

Money Wellness offer debt advice, debt solutions, and financial wellbeing.

Money Wellness are not there to judge, they aim to help and there is always a solution available.

Money Wellness help with budgeting, income maximisation, benefits help, rent and utility help.

Money Wellness at a glance

Contact details

Phone
0161 518 8285
Email
[email protected]
Main address
Money Wellness, Blue Tower, MediaCity UK, Salford, Manchester, M50 2NT
Social media

Reviews for Money Wellness

Showing 11 of 5545 company reviews Last reviewed within 7 days

Thankyou

Debt advice 4th May 2026

I have PTSD and also found out two year ago im autistic and ive struggled greatly in the last 10 years and being alone with... I have PTSD and also found out two year ago im autistic and ive struggled greatly in the last 10 years and being alone with nobody to help point me into the right direction. I started filling out my income and outgoings last year, I did get a little overwhelmed filling it out and was a little frightened that id be judged. I finished filling out the form this year with a little help. It wasn't hard but my brain really hasnt been able to focus at all on what was needed to be done. I had a reply from MW .the call handler was very nice, I felt no judgement what so ever. Im so absolutely greatful for the help ive recieved. Because with no family or friends to guide me thanks to MW I have a chance to live now ,instead of drowning in worry of homelessness. Thankyou so much Read more Read less

Rated Excellent 5/5
Read more product reviews

Thanks for all becouse money wellness helping to.

Debt advice 4th May 2026

Thanks for all becouse money wellness helping to. Us. Thak you. All team

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Seamless very helpful understanding and with you eve...

    Seamless very helpful understanding and with you every step of the way I can not fault this company on anything thankyou for your help and support x

    {"display":"Nigel b","full_name":"Nigel b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Nigel b 4th May 2026
  • 5/5

    The team gave me helpful clear advice and supported...

    The team gave me helpful clear advice and supported me through the whole process. The helpful text message reminders let me know when I needed... The team gave me helpful clear advice and supported me through the whole process. The helpful text message reminders let me know when I needed to complete the next step and the forms were easy to complete. Read more Read less

    {"display":"Di","full_name":"Di","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Di 4th May 2026
  • 5/5

    Quickly and simply sorted all my worries

    Quickly and simply sorted all my worries

    {"display":"Nicola L","full_name":"Nicola L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Nicola L 4th May 2026
  • 5/5

    I had good communication and help straight away.

    I had good communication and help straight away.

    {"display":"Abby W","full_name":"Abby W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Abby W 4th May 2026
  • 5/5

    Light at the end of a very dark tunnel

    Earlier this year I found my self in what seemed an impossible situation through no fault of my own. Redundancy and eviction of a tied... Earlier this year I found my self in what seemed an impossible situation through no fault of my own. Redundancy and eviction of a tied property and a few health issues trough our finances into chaos. Depression spiralled. I knew I needed help for the sake of my family and was put in touch with Money Wellness. I can honestly say very quickly the spiralling stop. It was such a relief to speak to somebody who fully understood my problem and no point was I made to feel at fault or belittled by my situation which was important to me. I had worked my whole life (50 years) and never claimed any benefits having always stood on my own 2 feet. They talked me through the whole process and offered support step. I now have a new start and a clear future. They truly were the light at the end of a very dark tunnel. Read more Read less

    {"display":"Bob","full_name":"Bob","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Bob 4th May 2026
  • 5/5

    Excellent very helpful would definitely recommend

    Excellent very helpful would definitely recommend

    {"display":"Emma","full_name":"Emma","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Emma 4th May 2026
  • 5/5

    So glad I contacted MW

    Excellent customer service, very sympathetic throughout, and dealt with a professional agent throughout the process. Never felt judged or pressured at any point

    {"display":"Mr G","full_name":"Mr G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Mr G 4th May 2026
  • 5/5

    Very efficient and very very helpful in helping me

    Very efficient and very very helpful in helping me

  • 5/5

    Such a relief

    Customer service was excellent my problems were solved within a day without an. Judgement and nothing was too complicated

    {"display":"Happy","full_name":"Happy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Happy 3rd May 2026

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