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Money Wellness reviews

Money Wellness's logo
Rated Excellent 4.93/5

Money Wellness reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Offers video or telephone appointments
    Offers video or telephone appointments
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation

Review summary

People rate this company as Excellent based on 4,864 product reviews

Average score of 4.93/5
5 star
95%
4 star
4%
3 star
1%
2 star
0%
1 star
0%
Reviews for Money Wellness have trended positively over the past 90 days

Money Wellness really shines with its friendly, understanding staff who make a stressful debt process feel manageable and straightforward. The team’s kindness and clear communication help lift a huge weight off your shoulders. However, some found the process slow or had issues with poor communication after approval, plus a few struggled to get through on the phone or felt overwhelmed by frequent messages.

Positive themes

  • Money Wellness staff are friendly, kind and make debt advice easy to understand.
  • Money Wellness makes the debt process quick and straightforward with clear step-by-step guidance.
  • Money Wellness offers excellent support that lifts stress and anxiety during tough financial times.

Negative themes

  • Some felt let down by Money Wellness due to poor communication after debt approval.
  • A few found it hard to get through on the phone or felt overwhelmed by too many messages.
  • There were complaints about delays in document processing and unclear advice at times.
Summarised by AI
Was this helpful?

About Money Wellness

Money Wellness offer debt advice, debt solutions, and financial wellbeing.

Money Wellness are not there to judge, they aim to help and there is always a solution available.

Money Wellness help with budgeting, income maximisation, benefits help, rent and utility help.

Money Wellness at a glance

Contact details

Phone
0161 518 8285
Email
[email protected]
Main address
Money Wellness, Blue Tower, MediaCity UK, Salford, Manchester, M50 2NT
Social media

Reviews for Money Wellness

Showing 11 of 4864 company reviews Last reviewed within 7 days

They made me calm through the whole process and aske...

Debt advice 30th January 2026

They made me calm through the whole process and asked for info they needed. They were patient with me and gave good advice based on my particular situation

Rated Excellent 5/5
Read more product reviews

From the start very professional.

Debt advice 30th January 2026

From the start very professional. Handled my case quickly

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Thanks money wellness

    From the minute I made the call and you answered and answered my questions and helped me you have been very professional and very polite

    {"display":"Tracey H","full_name":"Tracey H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Tracey H 30th January 2026
  • 5/5

    Outstanding

    I just wanted to say a massive thank you to money wellness and everyone involved in helping support me with my DRO. The Customer Support... I just wanted to say a massive thank you to money wellness and everyone involved in helping support me with my DRO. The Customer Support is amazing and everyone I spoke to was very professional and made me feel like a valued customer. I appreciate your time to help me, you really do go above and beyond for your customers, and everything got dealt with in a timely manner, thanks again! Read more Read less

    {"display":"Rhiannon ","full_name":"Rhiannon ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Rhiannon 30th January 2026
  • 5/5

    Very good service

    Very professional great customer service

    {"display":"Al","full_name":"Al","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Al 30th January 2026
  • 5/5

    I'm really happy about my experience with money well...

    I'm really happy about my experience with money wellness because before this I was so stressed about my debts and it was taking a big... I'm really happy about my experience with money wellness because before this I was so stressed about my debts and it was taking a big toll on my mental health but now that I've gone through with my DRO I can finally rest and it's like a weight lifted off my shoulder and money wellness were really supportive all the way through ! Read more Read less

    {"display":"Rabi B","full_name":"Rabi B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Rabi B 30th January 2026
  • 5/5

    Highly Recommended

    Put me at ease, very professional and extremely knowledgeable and helpful, highly recommended.

    {"display":"Natalie","full_name":"Natalie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Natalie 30th January 2026
  • 3/5

    Helpful, kind and non judgemental.

    Money Wellness helped me out of a nasty financial situation. They were super helpful, kind and non-judgmental, which is exactly what you need when you... Money Wellness helped me out of a nasty financial situation. They were super helpful, kind and non-judgmental, which is exactly what you need when you are having a tough time. The customer service was excellent and the information shared was succinct and to the point. There was some room for improvement around the tech side. It was not always clear how to contact them during the process, and there was some ambiguity with the website and email auto replies and instructions. Several links also did not work. I would absolutely recommend Money Wellness, although some work could be done on the technical features. Thank you, Money Wellness Read more Read less

    {"display":"Grateful","full_name":"Grateful","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Grateful 30th January 2026
  • 5/5

    Amazing team

    Very helpful team and a very quick outcome I can breathe now I have less stress regarding my debt.

    {"display":"Louise w","full_name":"Louise w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Louise w 30th January 2026
  • 5/5

    At my lowest ebb...

    Supportive, kind, and knowledgeable At my lowest ebb with bailiffs threatening removal of goods I reached out to Money wellness. They listened to me ,... Supportive, kind, and knowledgeable At my lowest ebb with bailiffs threatening removal of goods I reached out to Money wellness. They listened to me , after that first conversation I felt a release of tension and hope. Thank you ! I'm now on the path to financial balènce Read more Read less

    {"display":"Simone Haigh","full_name":"Simone Haigh","avatar":{"url":"\/assets\/uploads\/avatars\/users\/74658.png"}}'s avatar
    Debt advice
    Simone Haigh 30th January 2026
  • 5/5

    Very helpful and quick with helping

    Very helpful and quick with helping

    {"display":"Carly ","full_name":"Carly ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Carly 30th January 2026

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