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My Debt Plan reviews

My Debt Plan's logo
Rated Excellent 4.81/5

My Debt Plan reviews

Verified business Last reviewed within 7 days
  • Offers video or telephone appointments
    Offers video or telephone appointments
  • UK-based contact centre
    UK-based contact centre
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Provides free financial consultations
    Provides free financial consultations

Review summary

People rate this company as Excellent based on 377 product reviews

Average score of 4.81/5
5 star
92%
4 star
5%
3 star
0%
2 star
1%
1 star
2%
Reviews for My Debt Plan have trended negatively over the past 90 days

My Debt Plan really takes the weight of debt off your shoulders with friendly, understanding support and clear advice. The IVA process is straightforward and stress-free, helping many feel more in control and less anxious. However, some found it tricky to get hold of someone once signed up, with slow or missing callbacks causing frustration.

Positive themes

  • My Debt Plan’s customer service is friendly, supportive and makes you feel at ease.
  • My Debt Plan made the IVA process easy to understand and manage without fuss.
  • My Debt Plan helped me reduce stress and feel more in control of my finances.

Negative themes

  • Once signed up with My Debt Plan it’s hard to get hold of anyone or get callbacks.
  • My Debt Plan sometimes takes too long to return calls or respond to emails.
  • Occasional confusion or unorganised communication caused extra stress.
Summarised by AI
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About My Debt Plan

My Debt Plan is a financial services company based in the United Kingdom, specialising in debt management solutions.

With a team of experienced financial advisors, My Debt Plan predominantly offer Individual Voluntary Arrangements, tailored to each client's unique financial situation.

My Debt Plan is committed to providing transparent and ethical financial guidance, empowering clients to make informed decisions about their financial future.

My Debt Plan at a glance

Contact details

Phone
0161 464 0870
Main address
2nd Floor Blenheim Court, Cheadle, Cheshire, England, SK8 2JY

Reviews for My Debt Plan

Showing 11 of 377 company reviews Last reviewed within 7 days

Very helpful with all the information I was after.

Debt advice 19th May 2026

Very helpful with all the information I was after.

Verified source
Rated Excellent 5.00/5
Read more product reviews

Staff are supportive and helpful

Debt advice 19th May 2026

Staff are supportive and helpful

Verified source
Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Very helpful and informative .

    Very helpful and informative . It gave me a sense of relief

    Debt advice
    Verified source 18th May 2026
  • 5.00/5

    Very calm fully explains everything very reassuring...

    Very calm fully explains everything very reassuring excellent service above and beyond

    Debt advice
    Verified source 18th May 2026
  • 5.00/5

    Adam who helped with setting everything up was excel...

    Adam who helped with setting everything up was excellent and extremely helpful. Everyone else was also excellent aswell. The way you handled my case was brilliant

    Debt advice
    Verified source 15th May 2026
  • 5.00/5

    Excellent service and advice given

    Excellent service and advice given

    Debt advice
    Verified source 15th May 2026
  • 5.00/5

    Helpful recommend it to anyone was really understand...

    Helpful recommend it to anyone was really understanding

    Debt advice
    Verified source 15th May 2026
  • 5.00/5

    Great news

    Helpful staff recommend them to anyone

    Debt advice
    Verified source 15th May 2026
  • 5.00/5

    Very nervous about facing this and was put at ease s...

    Very nervous about facing this and was put at ease straight away

    Debt advice
    Verified source 15th May 2026
  • 5.00/5

    A guy called Alan dealt with my case and he was very...

    A guy called Alan dealt with my case and he was very lovely patient and explained everything in detail multiple times as I need repetition... A guy called Alan dealt with my case and he was very lovely patient and explained everything in detail multiple times as I need repetition . He knew I was vulnerable with mental health and dealt with this accordingly and professionally . Read more Read less

    Debt advice
    Verified source 14th May 2026
  • 5.00/5

    Five star Very helpfully and understanding

    Very helpfully and understanding

    Debt advice
    Verified source 14th May 2026

    Products from My Debt Plan

    Showing all products offered by My Debt Plan

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