Business Debtline reviews
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Business Debtline reviews
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Fully digital service with no in-person branches
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Positioned as being a socially responsible organisation
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UK-based contact centre
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Offers free financial literacy resources
Review summary
People rate this company as Good based on 28 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Latest positive rating
I was a bit lost after the company failed, leaving m...
I was a bit lost after the company failed, leaving me with directors loan guarantees that I couldn't pay. Business debtline made the situation clear... I was a bit lost after the company failed, leaving me with directors loan guarantees that I couldn't pay. Business debtline made the situation clear and helped me write letters to sort things out. Read more Read less
Latest negative rating
Did the online form prior to calling tried calling t...
Did the online form prior to calling tried calling three times and waited over an hour each time and still never managed to speak with anybody
About Business Debtline
Business Debtline is a charity run by the Money Advice Trust.
Working in England, Wales and Scotland, each year Business Debtline helps thousands of small businesses and self-employed people deal with their debts.
Business Debtline provide free, independent debt advice over the phone and through a webchat service. They've been helping people in the UK with debt since 1992.
Business Debtline at a glance
Reviews for Business Debtline
Showing 11 of 28 company reviews • Last reviewed within 7 days
I was a bit lost after the company failed, leaving m...
I was a bit lost after the company failed, leaving me with directors loan guarantees that I couldn't pay. Business debtline made the situation clear... I was a bit lost after the company failed, leaving me with directors loan guarantees that I couldn't pay. Business debtline made the situation clear and helped me write letters to sort things out. Read more Read less
Thank you BDL
BDL have completely changed my life - they are kind and sympathetic on the telephone, helping you understand the different types of debt or money... BDL have completely changed my life - they are kind and sympathetic on the telephone, helping you understand the different types of debt or money problems that you have and the solutions for each. They follow up each call with an email so you don't have to remember everything which is particularly helpful for my health problems. They helped me create a budget and improve on areas by reducing costs and increasing benefits so this wasn't negative anymore. They actually helped me reduce my council tax by £1200 a year which was a benefit I had been advised for nearly 2 years I wasn't applicable for which removed this debt and allowed me to negotiate with other creditors for more affordable payments and to manage existing debt. The budget helped me understand how to manage the money I had better and to save a small amount monthly for emergencies. Overall, my financial situation is already substantially improved by dealing with 2 of 5 debt problems, and I have strategies in place for the others so I'm not afraid of my phone ringing or what letters will say anymore. I cannot thank them enough for the help they have given me, they have taken all my health considerations into account and assisted with solutions for the mental health impacts that debt has as well as listening and the advisors are all fantastic! Read more Read less
Products from Business Debtline
Showing all products offered by Business Debtline
Debt advice
by Business DebtlineBusiness Debtline is a charity run by the Money Advice Trust. Working in England, Wales and Scotland, each year Business Debtline helps thousands of small businesses and the self-employed deal...
Debt advice
by Business DebtlineBusiness Debtline is a charity run by the Money Advice Trust. Working in England, Wales and Scotland, each year Business Debtline helps thousands of small businesses and the self-employed deal...
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