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Business Debtline reviews

Business Debtline's logo
Rated Good 4.26/5

Business Debtline reviews

Unverified business Last reviewed within 7 days
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • UK-based contact centre
    UK-based contact centre
  • Offers free financial literacy resources
    Offers free financial literacy resources

Review summary

People rate this company as Good based on 24 product reviews

Average score of 4.26/5
5 star
88%
4 star
4%
3 star
0%
2 star
0%
1 star
8%
Reviews for Business Debtline have trended positively over the past 90 days

Latest positive rating

5.00/5

Very good debt advice

I had advise firstly from Ben, which did not go too well, but then was offered a new session with Scott, which was excellent. Scott... I had advise firstly from Ben, which did not go too well, but then was offered a new session with Scott, which was excellent. Scott went out of his way and gave me lots of his time. Read more Read less

Latest negative rating

1.00/5

Did the online form prior to calling tried calling t...

Did the online form prior to calling tried calling three times and waited over an hour each time and still never managed to speak with anybody

{"display":"Keith B","full_name":"Keith B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Debt advice
Keith B 4th June 2026

About Business Debtline

Business Debtline is a charity run by the Money Advice Trust.

Working in England, Wales and Scotland, each year Business Debtline helps thousands of small businesses and self-employed people deal with their debts.

Business Debtline provide free, independent debt advice over the phone and through a webchat service. They've been helping people in the UK with debt since 1992.

Business Debtline at a glance

Contact details

Phone
0800 197 6026
Social media

Reviews for Business Debtline

Showing 11 of 24 company reviews Last reviewed within 7 days

Very good debt advice

Debt advice 11th June 2026

I had advise firstly from Ben, which did not go too well, but then was offered a new session with Scott, which was excellent. Scott... I had advise firstly from Ben, which did not go too well, but then was offered a new session with Scott, which was excellent. Scott went out of his way and gave me lots of his time. Read more Read less

Rated Excellent 5.00/5
Read more product reviews

Help when it was most needed.

Debt advice 11th June 2026

I couldn't praise the people I spoke to at Business Debtline enough. They treated me with respect and empathy when I was suffering extreme anxiety... I couldn't praise the people I spoke to at Business Debtline enough. They treated me with respect and empathy when I was suffering extreme anxiety about my debt. They helped me to deal with each stage of the process and I know that I can go back to them for advice as things proceed. They helped me to sleep at night. Read more Read less

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Pinjaman online

    Semoga bisa di acc untuk pinjaman

    {"display":"ARYA F","full_name":"ARYA F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    ARYA F 9th June 2026
  • 5.00/5

    Very nice service.

    Very nice service. Good peapole

    {"display":"Piotr C","full_name":"Piotr C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Piotr C 9th June 2026
  • 5.00/5

    I was going through a difficult period that I couldn...

    I was going through a difficult period that I couldn't get out of and that was really making my life hard. A single phone call... I was going through a difficult period that I couldn't get out of and that was really making my life hard. A single phone call helped me resolve all my problems. Of course, Citizen Advice was also very helpful in this matter. I provided all the requested information truthfully and accurately. As a result, a decision was made to write off my £33,000 debt. Thank you very much for your help. Read more Read less

    {"display":"aLper","full_name":"aLper","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1640731.png"}}'s avatar
    Debt advice
    aLper 9th June 2026
  • 5.00/5

    Non Judgmental, Life Saving Support

    The advisors at business debt line are life savers. The support offered by the service as a whole is literally life saving. Debt is a... The advisors at business debt line are life savers. The support offered by the service as a whole is literally life saving. Debt is a huge problem in the UK and having a service like this that can provide solutions in a time of enormous stress is phenomenal. The knowledge, understanding and jon judgemental support that each and every advisor gives means life can go on and solutions can be found to whatever debt circumstance you find yourself in. Huge thanks and appreciation to all. Read more Read less

    {"display":"Seano","full_name":"Seano","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Seano 6th June 2026
  • 5.00/5

    Helpful, kind, informative and reassuring advice given.

    Helpful, kind, informative and reassuring advice given. Signposted to further help and solid guidance.

    {"display":"Angela W","full_name":"Angela W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Angela W 5th June 2026
  • 5.00/5

    Made a stressful situation much easier, step by step...

    Made a stressful situation much easier, step by step help

    {"display":"Jack A","full_name":"Jack A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Jack A 5th June 2026
  • 5.00/5

    Exceptionally helpful with advice.

    Exceptionally helpful with advice. Representatives are non judgemental, friendly and knowledgeable

    {"display":"Kate p","full_name":"Kate p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Kate p 5th June 2026
  • 5.00/5

    I received the right information and advice.

    I received the right information and advice. The people I spoke to dealt with me humanely.

    {"display":"Simons","full_name":"Simons","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Simons 4th June 2026
  • 5.00/5

    I spoke to Business Debtline earlier this year when...

    I spoke to Business Debtline earlier this year when my farm supply business had late payments piling up. The adviser walked me through how to... I spoke to Business Debtline earlier this year when my farm supply business had late payments piling up. The adviser walked me through how to talk to creditors and budget better. Advice was clear and free. Only reason 4 stars: I’d have liked examples more specific to agri/seasonal income. Still, if you’re a small biz owner stressed about debt, call them before it gets worse. Read more Read less

    {"display":"Alex","full_name":"Alex","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Alex 4th June 2026

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