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Back2Credit reviews

back2credit
Rated Excellent • 4.92/5

Back2Credit reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • UK-based contact centre
    UK-based contact centre
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers video or telephone appointments
    Offers video or telephone appointments

Review summary

People rate this company as Excellent based on 2,015 product reviews

Average score of 4.92/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Back2Credit have trended positively over the past 90 days

Back2Credit really takes the stress out of debt with friendly, understanding staff who keep you in the loop and offer clear, manageable plans. They’re easy to contact and genuinely caring, making a tough situation feel a bit easier. However, some found the fees a bit steep and had issues with communication delays or payments not being handled as expected.

Positive themes

  • Back2Credit’s staff are friendly, understanding and make debt feel manageable.
  • Back2Credit keeps you informed and handles creditors so you don’t have to worry.
  • Back2Credit offers clear advice and flexible payment plans that suit your needs.

Negative themes

  • Some found Back2Credit’s fees high and wished monthly payments were lower.
  • A few had poor communication with advisors disappearing or slow replies.
  • Issues with payments not reaching creditors caused stress for some users.
Summarised by AI
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About Back2Credit

Back2Credit offer support to help you manage your debts.

You can call the Back2Credit team of trained debt advisors or you can contact them online.

Debt solutions that Back2Credit can help with include IVAs, bankruptcy, trust deeds and debt arrangement schemes.

Back2Credit at a glance

Contact details

Phone
0121 325 3800
Email
[email protected]
Main address
Back2Credit, Office 504/505, 120 Vyse St, Hockley, Birmingham, B18 6NF
Social media

Reviews for Back2Credit

Showing 11 of 2015 company reviews • Last reviewed within 7 days

Debts cost much less

Debt solutions • 24th April 2026

I am paying hundred pounds a month instead of nearly four hundred towards my debts

{"display":"Timea Joni","full_name":"Timea Joni","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1544096.png"}}'s avatar
Rated Excellent • 5/5
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They always update the clients about what is happeni...

Debt solutions • 23rd April 2026

They always update the clients about what is happening with the accounts

{"display":"Towanda E","full_name":"Towanda E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    very helpful an easy to understand and explain what...

    very helpful an easy to understand and explain what the company does for you would highly recommend to friends and family

    {"display":"Jack Glen","full_name":"Jack Glen","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt solutions
    Jack Glen 21st April 2026
  • 5/5

    Made me feel stress free and massive weight of my sh...

    Made me feel stress free and massive weight of my shoulders very friendly and understanding always their if your struggling to make payment very happy with them

    {"display":"Nathaniel g","full_name":"Nathaniel g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I was in debt and really struggling.

    I was in debt and really struggling. They took over the debt, affordable repayment plan and its been great. I can get hold of them... I was in debt and really struggling. They took over the debt, affordable repayment plan and its been great. I can get hold of them to chat to easily, I can overpay just for a month and they adjust it just for this date. They're always lovely to talk to. I'm nearly debt free. Read more Read less

    {"display":"Doreen M","full_name":"Doreen M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt solutions
    Doreen M 18th April 2026
  • 5/5

    Smooth and easy.

    Smooth and easy. They have dealt with my situation brilliantly and made it so simple for me.

    {"display":"Halle","full_name":"Halle","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt solutions
    Halle 17th April 2026
  • 5/5

    Very understanding and helpful and also get back to...

    Very understanding and helpful and also get back to me with answers

    {"display":"Ronena ","full_name":"Ronena ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt solutions
    Ronena 17th April 2026
  • 5/5

    Easy to set up friendly staff sorted really fast and...

    Easy to set up friendly staff sorted really fast and always sort any problems you have

    {"display":"Angela Pickles","full_name":"Angela Pickles","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1270967.png"}}'s avatar
  • 4/5

    Back2 Credit is a financial service that aims to hel...

    Back2 Credit is a financial service that aims to help individuals improve their credit scores and manage their credit more effectively.

    {"display":"Goyring P","full_name":"Goyring P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt solutions
    Goyring P 16th April 2026
  • 4/5

    Very helpful and are easy to talk to i have 1 year t...

    Very helpful and are easy to talk to i have 1 year to go and I will be debt free

    {"display":"Paul D","full_name":"Paul D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt solutions
    Paul D 16th April 2026
  • 5/5

    They make you feel very comfortable, offer the best...

    They make you feel very comfortable, offer the best solution and you are always able to speak to an actual person. A great service

    {"display":"Suzanne M","full_name":"Suzanne M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt solutions
    Suzanne M 16th April 2026

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