Paid advertisement
Smart Money People Logo
Go to business site

Voting in the Consumer credit awards 2026 is open - Vote here

Share this page
Link copied

Back2Credit reviews

back2credit
Rated Excellent • 4.87/5

Back2Credit reviews

Verified business Last reviewed within 7 days
Write a review
  • FCA approved and regulated
    FCA approved and regulated
  • UK-based contact centre
    UK-based contact centre
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers video or telephone appointments
    Offers video or telephone appointments

Review summary

People rate this company as Excellent based on 2,109 product reviews

Average score of 4.87/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Back2Credit have trended positively over the past 90 days

Back2Credit’s Debt solutions really take the stress out of managing debts with friendly, understanding staff who keep you informed and make payments affordable. Many found their support professional and non-judgemental, helping them feel in control again. A few did mention issues with communication delays and payment handling that caused worry.

Positive themes

  • Back2Credit’s customer service is friendly, helpful and always quick to respond.
  • Back2Credit made paying off debts manageable with one affordable monthly payment.
  • Back2Credit’s support is professional and non-judgemental which really helps ease anxiety.

Negative themes

  • Some had poor communication with advisors disappearing or slow replies.
  • A few reported Back2Credit took more money than agreed causing financial strain.
  • Some still received creditor calls despite using Back2Credit’s service.
Summarised by AI
Was this helpful?

About Back2Credit

Back2Credit offer support to help you manage your debts.

You can call the Back2Credit team of trained debt advisors or you can contact them online.

Debt solutions that Back2Credit can help with include IVAs, bankruptcy, trust deeds and debt arrangement schemes.

Back2Credit at a glance

Contact details

Phone
0121 325 3800
Email
[email protected]
Main address
Back2Credit, Office 504/505, 120 Vyse St, Hockley, Birmingham, B18 6NF
Social media

Reviews for Back2Credit

Showing 11 of 2109 company reviews • Last reviewed within 7 days

Really helped me getting back on track

Debt solutions • 5th June 2026

Really helped me getting back on track

{"display":"Andrew Gadsby","full_name":"Andrew Gadsby","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Very quick in response to emails

Debt solutions • 5th June 2026

Very quick in response to emails

{"display":"Robert ","full_name":"Robert ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Peace of mind

    Always available to speak with and polite. I find being in Debt quite embarrassing, whoever I have spoken to have been helpful and respectful as well as practical .

    {"display":"Su","full_name":"Su","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt solutions
    Su 5th June 2026
  • 5.00/5

    Really helped me sort my life out after a long time...

    Really helped me sort my life out after a long time of financial mismanagement and stress

    {"display":"Kevin C","full_name":"Kevin C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    These people put me at ease straight away were profe...

    These people put me at ease straight away were profecinal helpful they listened and helped me in ways others didnt brilliant service would recomend to anyone

    {"display":"mcdsmiley davies","full_name":"mcdsmiley davies","avatar":{"url":"\/assets\/uploads\/avatars\/users\/415388.png"}}'s avatar
  • 5.00/5

    Very friendly staff helpful through every step

    Very friendly staff helpful through every step

    {"display":"Stephen ","full_name":"Stephen ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4.00/5

    One year review

    It may be a case to look at the market competitors.

    {"display":"Adrian P","full_name":"Adrian P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Back2credit very professional

    Back2credit are a really professional and very friendly company who don’t judge you

    {"display":"Chris s","full_name":"Chris s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4.00/5

    Ersilling to Help and good lis...

    Very trustworthy Always willing to Help and good listen ers.they Always uner there phones ur the will call you back

    {"display":"Errol Grange ","full_name":"Errol Grange ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Had a great experience with Back2Credit.

    Had a great experience with Back2Credit. They allowed me to regain control of my finances and live without the stress of not being able to... Had a great experience with Back2Credit. They allowed me to regain control of my finances and live without the stress of not being able to afford my bills. It took me a long time to get help with my debt, but I'm glad I did and chose Back2Credit. Read more Read less

    {"display":"Alex F","full_name":"Alex F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt solutions
    Alex F 5th June 2026
  • 5.00/5

    Helpful explained and got me out of a bad situation...

    Helpful explained and got me out of a bad situation

    {"display":"Gary V","full_name":"Gary V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt solutions
    Gary V 5th June 2026

    Products from Back2Credit

    Showing all products offered by Back2Credit

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice