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Back2Credit reviews

back2credit
Rated Excellent • 4.88/5

Back2Credit reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • UK-based contact centre
    UK-based contact centre
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers video or telephone appointments
    Offers video or telephone appointments

Review summary

People rate this company as Excellent based on 2,097 product reviews

Average score of 4.88/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Back2Credit have trended positively over the past 90 days

Back2Credit really takes the stress out of debt with friendly, understanding staff who keep you in the loop and offer clear, manageable plans. They’re easy to contact and genuinely caring, making a tough situation feel a bit easier. However, some found the fees a bit steep and had issues with communication delays or payments not being handled as expected.

Positive themes

  • Back2Credit’s staff are friendly, understanding and make debt feel manageable.
  • Back2Credit keeps you informed and handles creditors so you don’t have to worry.
  • Back2Credit offers clear advice and flexible payment plans that suit your needs.

Negative themes

  • Some found Back2Credit’s fees high and wished monthly payments were lower.
  • A few had poor communication with advisors disappearing or slow replies.
  • Issues with payments not reaching creditors caused stress for some users.
Summarised by AI
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About Back2Credit

Back2Credit offer support to help you manage your debts.

You can call the Back2Credit team of trained debt advisors or you can contact them online.

Debt solutions that Back2Credit can help with include IVAs, bankruptcy, trust deeds and debt arrangement schemes.

Back2Credit at a glance

Contact details

Phone
0121 325 3800
Email
[email protected]
Main address
Back2Credit, Office 504/505, 120 Vyse St, Hockley, Birmingham, B18 6NF
Social media

Reviews for Back2Credit

Showing 11 of 2097 company reviews • Last reviewed within 7 days

Back2Credit have helped me a lot with dealing with m...

Debt solutions • 5th June 2026

Back2Credit have helped me a lot with dealing with my finances. If not for their help, I don't know what I'd be doing right now.

{"display":"Sandeep B","full_name":"Sandeep B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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I have never had any problems with back to credit th...

Debt solutions • 5th June 2026

I have never had any problems with back to credit they have always been very helpful

{"display":"Robert fowler ","full_name":"Robert fowler ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Helpful and polite

    Have been very helpful, everyone on the team I have spoken to is knowledgeable and extremely helpful

    {"display":"SHKernow","full_name":"SHKernow","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    They have been caring and compassionate even when I...

    They have been caring and compassionate even when I missed a payment

    {"display":"Eric A","full_name":"Eric A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt solutions
    Eric A 4th June 2026
  • 5.00/5

    They got me back alive getting me rid of all the let...

    They got me back alive getting me rid of all the letters and debt collectors

    {"display":"CsM Bruh","full_name":"CsM Bruh","avatar":{"url":"\/assets\/uploads\/avatars\/users\/761310.png"}}'s avatar
  • 5.00/5

    Staff is great and understanding

    Staff is great and understanding always kind and ready to assist!

    {"display":"Adriana Nicoleta","full_name":"Adriana Nicoleta","avatar":{"url":"\/assets\/uploads\/avatars\/users\/768876.png"}}'s avatar
  • 5.00/5

    100% happy and very helpful in every way

    100% happy and very helpful in every way

    {"display":"joseph Gabel","full_name":"joseph Gabel","avatar":{"url":"\/assets\/uploads\/avatars\/users\/410410.png"}}'s avatar
  • 5.00/5

    Very helpful, stress free and communication is great!

    Very helpful, stress free and communication is great! Always so understanding whenever payments are missed, they make it very easy to get back on track.

    {"display":"Faith M","full_name":"Faith M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Always found common very easy, staff very helpful an...

    Always found common very easy, staff very helpful and any problems easily resolved

    {"display":"Janet C","full_name":"Janet C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Extremely helpful, professional and polite with my...

    Extremely helpful, professional and polite with my duet issues

    {"display":"Shaun W","full_name":"Shaun W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Great super supportive and helpful over and beyond w...

    Great super supportive and helpful over and beyond when I desperately needed it

    {"display":"Charlotte H","full_name":"Charlotte H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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