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Back2Credit reviews

back2credit
Rated Excellent • 4.92/5

Back2Credit reviews

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Review summary

People rate this company as Excellent based on 1,859 product reviews

Average score of 4.92/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%

Back2Credit really takes the stress out of debt with friendly, understanding staff who keep you in the loop and offer clear, manageable plans. They’re easy to contact and genuinely caring, making a tough situation feel a bit easier. However, some found the fees a bit steep and had issues with communication delays or payments not being handled as expected.

Positive themes

  • Back2Credit’s staff are friendly, understanding and make debt feel manageable.
  • Back2Credit keeps you informed and handles creditors so you don’t have to worry.
  • Back2Credit offers clear advice and flexible payment plans that suit your needs.

Negative themes

  • Some found Back2Credit’s fees high and wished monthly payments were lower.
  • A few had poor communication with advisors disappearing or slow replies.
  • Issues with payments not reaching creditors caused stress for some users.
Summarised by AI
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About Back2Credit

Back2Credit provide debt solutions, with a team of debt advisers to support people in debt. Have you used Back2Credit? Share your experience and leave them a review.

Back2Credit at a glance

Contact details

Phone
0121 325 3800
Email
[email protected]
Main address
Back2Credit, Office 504/505, 120 Vyse St, Hockley, Birmingham, B18 6NF
Social media

Reviews for Back2Credit

Showing 11 of 1859 company reviews

They were helpful and understanding.

Debt solutions • 24th August 2025

They were helpful and understanding. Nothing was too much to ask, they dealt with all my needs and more. I highly recommend B2C

{"display":"Aaron P","full_name":"Aaron P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Fantastic staff but think the cost is high consideri...

Debt solutions • 22nd July 2025

Fantastic staff but think the cost is high considering people need help to get out of debt think monthly payment could be lower.

{"display":"Mollie ","full_name":"Mollie ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
Read more product reviews
  • 5/5

    very friendly people, always willing to help no matt...

    very friendly people, always willing to help no matter what, patient in explaining everything

    {"display":"Sebastian Palko","full_name":"Sebastian Palko","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1281201.png"}}'s avatar
  • 5/5

    Very well explained and made me feel not stressed ab...

    Very well explained and made me feel not stressed about anything

    {"display":"jan horvath","full_name":"jan horvath","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1280666.png"}}'s avatar
  • 5/5

    Honestly , professional and kindness

    Honestly , professional and kindness

    {"display":"Valentin","full_name":"Valentin","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt solutions
    Valentin 16th July 2025
  • 5/5

    Peace of mind keeping all creditors satisfied

    Peace of mind keeping all creditors satisfied

    {"display":"Amanda J","full_name":"Amanda J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt solutions
    Amanda J 16th July 2025
  • 5/5

    Good in solving dept, now I don't have to worry abou...

    Good in solving dept, now I don't have to worry about my dept any more

    {"display":"Ingridt H","full_name":"Ingridt H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Extremely helpful at all costs

    Back2Credit were and still are extremely helpful with everything from communication to stress relief to managing everything in one places they are nothing but willing... Back2Credit were and still are extremely helpful with everything from communication to stress relief to managing everything in one places they are nothing but willing to help no matter the situation Read more Read less

    {"display":"Kieran","full_name":"Kieran","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt solutions
    Kieran 16th July 2025
  • 5/5

    Really friendly and helpful staff.

    Really friendly and helpful staff.

    {"display":"Katie Holt","full_name":"Katie Holt","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1279764.png"}}'s avatar
  • 5/5

    They helped me to manage to pay off my debt...

    They helped me to manage to pay off my debt in full

    {"display":"Jenna","full_name":"Jenna","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt solutions
    Jenna 15th July 2025
  • 5/5

    Back2credit helped me get my debt under control.

    Back2credit helped me get my debt under control. They negotiated lower interest rates and combined my payments into one monthly plan, which made things easier... Back2credit helped me get my debt under control. They negotiated lower interest rates and combined my payments into one monthly plan, which made things easier to manage. Customer service was friendly and explained everything clearly. There’s a monthly fee, and my credit took a slight hit at first, but overall it’s been a great step toward becoming debt-free. Read more Read less

    {"display":"Lucy A","full_name":"Lucy A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt solutions
    Lucy A 15th July 2025

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