Voting in the British Bank Awards 2020 is now open.
VOTE NOW
Published on 13th January 2020

British Bank Awards 2020 Finalists Announced

  • Share:

After a voting period which has seen over 21,000 customers share their feedback, today we’re announcing the Finalists of the British Bank Awards 2020.

Now in their sixth year, the British Bank Awards have returned to find the best products, hottest innovation and most trusted financial brands and partners. But today isn’t the end…far from it! As voting for Finalists runs to midnight on the 9 th February, there’s still time to share your feedback and help us to determine the winners.

You can vote for your financial firms here. And if you work in the financial services industry, then you can also vote for the partner-specific (supplier) categories here.

They say a lot can happen in the space of a year, and that’s certainly true when it comes to the UK’s competitive financial services industry. With newly released data suggesting that customer channel preferences are changing fast, it’s clear that the pace of change remains high. Set against this background, the British Bank Awards aim to help customers find the best financial firms, from innovative FinTech start-ups, to large retail banks and even long standing building societies.

Since 2017, the British Bank Awards have been featured in publications including The Guardian, The Sunday Express, The Daily Mail, The Daily Mirror, The Scotsman, The Daily Record, The Spectator, Finextra, AltFi among many others, and we’re particularly excited to announce our 2020 winners and highly commended firms on the 12 th March.

And so, without any further a do, here are the British Bank Awards 2020 Finalists:

6 top-level categories

Best British Bank: Barclays, first direct, Halifax, Monzo, Nationwide Building Society, Starling Bank & Triodos Bank

Innovation of the Year: Molo, OpenMoney, PrimaryBid, Revolut & 1 Finalist announced on the night

Best Banking App: Barclays, HSBC, Monese, Monzo, NatWest & Starling Bank

Best Newcomer: B-Social, Countingup, Flux, N26, Oval & Suits Me

Customer Service Champion: Chorley Building Society, Darlington Building Society, Newbury Building Society, Triodos Bank, Wealthify & 2 Finalists announced on the night

Treating Customers Fairly Champion: Starling Bank, Monzo, Monmouthshire Building Society, Shepherds Friendly, first direct & 2 Finalists announced on the night

16 product-specific categories

Best Alternative Finance Provider: Assetz Capital, CapitalRise, Capify, Fleximize, Satago & Zopa

Best Business Banking Provider: HSBC, Metro Bank, Starling Bank, Revolut & Tide

Best Business Finance Provider: Capify, Nucleus Commercial Finance, Satago, Fleximize, Catalyst Finance & Boost Capital

Best Credit Card Provider: Halifax, American Express, Tandem Bank, Virgin Money & Santander

Best Current Account Provider: Monzo, Starling Bank, Triodos Bank, Barclays, NatWest & first direct

Best FX Provider: Currencies Direct, Revolut, The Currency Club, WeSwap & TransferGo

Best Investments Provider: CapitalRise, evestor, True Potential Investor, Wealthify, WiseAlpha & PrimaryBid

Best Payment Service Provider: GoCardless, SumUp, Banking Circle, PayPal & MoneyNetint

Best Mortgage Provider: Atom Bank, NatWest, Nationwide Building Society & Halifax

Best Specialist Mortgage Provider: Leek Building Society, Darlington Building Society, Monmouthshire Building Society, Newbury Building Society, Vernon Building Society, Melton Mowbray Building Society & The Mansfield Building Society

Best Mortgage Broker: Express Mortgages, Mojo, Mortgage 1st & Habito

Best Specialist Mortgage Broker: International Private Finance, Mortgage Experience, Property Master, The Buy to Let Broker & Loans Warehouse

Best Online Trading Platform: Freetrade, Hargreaves Lansdown, CMC Markets & IG

Best Personal Finance App: Money Dashboard, Yolt, Chip, gohenry, Oval & Plum

Best Personal Loan Provider: Hitachi Personal Finance, Zopa & Sainsbury’s Bank

Best Savings Provider: Close Brothers Savings, Shepherds Friendly, Monmouthshire Building Society, Newbury Building Society, Vernon Building Society, Dudley Building Society & Darlington Building Society

5 partner-specific categories

The Pioneer Award: 11:FS, ClearBank, GapSquare, Know Your Customer & Thought Machine

RegTech Partner of the Year: Datactics, DueDil, Encompass, FINTRAIL, SmartSearch & Shield

Technology Partner of the Year: Altus, Bud, BankiFi, DPR, Form3 & Sandstone Tech

Consultancy of the Year: 11:FS, Capco, Deloitte, Axis Corporate, Savings Guru, Synechron & Publicis Sapient

Marketing Partner of the Year: mark-making*, Shift Brand, Blue Train Marketing & Salesforce

Highlights of the 2019 ceremony

What happens next?

If you’ve not voted yet, there’s still time to share your feedback and help determine our winners. As voting continues, two Finalists in our ‘Customer Service Champion’ and ‘Treating Customers Fairly Champion’ awards will only be announced at the awards ceremony.

The British Bank Awards ceremony takes place on the 12 th March, at the Great Hall of the Grand Connaught Rooms. The ceremony promises to be packed with entertainment and looks set to be a night to remember.

If you’d like to find out more about attending, then please get in touch. And once again, congratulations to all the 2020 Finalists.

Show Comments

Join Our Mission

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.

As Featured By