After 10 weeks of voting by over 50,000 consumers for their favourite banking providers, we’re delighted to share the finalists of our British Bank Awards 2021.

Jacqueline Dewey, Chief Executive of Smart Money People, said: “The British Bank Awards are in their seventh year, and 2021 is shaping up to be our best yet, with record voting numbers and a great variety of firms participating. It’s great to see so many consumers who feel passionate about the service and products they receive and the feedback we’re getting from consumers who vote is incredibly encouraging.

We’ve been particularly pleased with two of our new categories for 2021 – best children’s financial provider and best ethical financial provider, which have seen some fantastic engagement with consumers and brands. With three more weeks of voting remaining, there’s still much to play for with our finalists.”

We now move into the finalist voting phase, so make sure to cast your vote for your favourite finalist, if you haven’t already.

If you work in financial services, you can continue to vote for our industry voted partner-specific awards here.

And don’t forget, you can continue to vote for your favourite online financial influencer right up until 19th April and, voting for your top personal finance journalist, will also close on 19th April.


The finalists


Product Specific Awards

Best Business Banking Provider - Starling Bank, Revolut, Metro Bank, Cashplus Bank, CountingUp

Best Business Finance Provider - Fleximize, Satago, Crowd2fund, CapitalRise

Best Credit Card Provider - Virgin Money, Metro Bank, Zopa, Cashplus Bank

Best Current Account Provider - Starling Bank, Triodos Bank, Monzo, Metro Bank, Cashplus Bank

Best Investments Provider - Wealthify, WiseAlpha, Evestor, True Potential Investor, Nutmeg, Wombat, PrimaryBid

Best Specialist Mortgage Provider - Darlington Building Society, Ecology Building Society, Newbury Building Society, Melton Building Society, Vernon Building Society

Best Mortgage Broker - Habito, Trussle, Mojo, Loans Warehouse, Vincent Burch Mortgage Services

Best Online Trading Platform - Freetrade, Trading212, Wombat, Ziglu

Best Personal Finance App - Money Dashboard, Chip, Plum, Yolt, Snoop, OpenMoney, Moneyhub, Emma

Best Personal Loan Provider - Zopa, Metro Bank, East Sussex Credit Union

Best Savings Provider - Close Brothers Savings, Vernon Building Society, Triodos Bank, Raisin, Zopa, Ecology Building Society

Best Children’s Financial Provider - gohenry, RoosterMoney, Nimbl, Metro Bank

Best Ethical Financial Provider - Triodos Bank, Ecology Building Society, Cumberland Building Society


Category Awards

Best British Bank - Starling Bank, Monzo, NatWest, Triodos Bank, Metro Bank

Innovation of the Year - Ziglu, Currensea, Cora by NatWest, Wombat, Snoop

Best Banking App - Snoop, Starling Bank, Plum, Zopa, Emma, CountingUp

Best Newcomer - Raisin, Dozens, Wombat, Kroo

Customer Service Champion - Saffron Building Society, WiseAlpha, Vernon Building Society, Ecology Building Society 

Treating Customers Fairly Champion - Saffron Building Society, Vernon Building Society, Ecology Building Society, Wombat

Best Building Society - Darlington Building Society, Dudley Building Society, Ecology Building Society, Hinckley & Rugby Building Society, Newbury Building Society, Saffron Building Society, Melton Building Society, Vernon Building Society

As voting continues, two Finalists in our ‘Customer Service Champion’ and ‘Treating Customers Fairly Champion’ awards will only be announced at the awards celebration.


Partner Specific Awards

The Pioneer Award - Clearbank, 11:FS, Bitsul, IFX Payments, Capco, PrimaryBid

RegTech Partner of the Year - DueDil, Encompass, Qomply, Know Your Customer

Technology Partner of the Year - DPR, Primary Bid, SurePay, Artesian Solutions, IBM Watson, Yobota, TrueLayer

Consultancy of the Year - Capco, Synechron, 11:FS, The Savings Guru, Bitsul

Marketing Partner of the Year - To be announced at the awards celebration evening on 8th July


What happens next

You can continue to vote for your favourite finalist up until midnight on 18th April, when all voting will close. We’ll then announce the winners in a celebration evening on 8th July in a central London venue.

We’ve moved the date back slightly from 13th May 2021 in line with Government guidelines, in the hope that we can all get together and celebrate your achievements. If you’d like to secure your place for our British Bank Awards celebration, please get in contact with us using events@smartmoneypeople.com and we’ll give you all the details you need.