The Consumer credit awards, run by Smart Money People, are back. Voting opens today, Tuesday 9 May 2023.

Now in their eighth year, we launched the Consumer credit awards to recognise the achievements of the credit industry – including loan providers, credit unions, credit information partners, retail finance and more. It’s up to consumers to vote by leaving a review on our site, making the awards both unique and a true endorsement of customer satisfaction.

Jacqueline Dewey, CEO of Smart Money People said, “It’s been a difficult 12 months for consumers with rising interest rates, inflation and the cost of living crisis. Companies providing easy and fair access to credit, or helping consumers who have taken on more than they can now afford deserve to be recognised. Thanks to the data we collect with our reviews, the Consumer credit awards are an endorsement of customers’ experiences, and a symbol of the best companies within the credit industry. After an interesting 12 months in the credit industry we’re looking forward to see who stands out in 2023.”

When are the 2023 awards?

  • 9 May - Voting opens
  • 19 July - We’ll announce the finalists for each category
  • 14 August -  Voting closes
  • 7 September - We’ll announce the winners with a digital ceremony


Headline awards

Company of the year, Innovation of the year, Treating customers fairly champion, Customer service champion

Partner awards

Technology partner of the year, Credit information partner of the year, Open banking partner of the year

Credit-specific awards

Best car finance provider, Best consumer credit broker, Best credit building product provider, Best credit union (North), Best credit union (South), Best loan provider, Best credit union loan provider, Best adverse credit provider, Best consumer credit report provider, Best retail finance provider, Best financial support provider

For more information on the Consumer credit awards, previous winners or to get involved, click here.

Would your company like to take part?

If your company is interested in taking part in the awards, please send us an email [email protected]

Will you help us find our winners?

If you're a customer and would like to take part in the Consumer credit awards, we’d love to hear from you. Share your honest feedback by leaving a review for your chosen company, which will also count as a vote. We’ll also enter all valid reviews we receive into our £1,000 prize draw (terms and conditions apply).

We’ll announce the winners on Thursday 7 September

We’ll announce the winners of the Consumer credit awards 2023 with a digital ceremony on Thursday 7 September. We’ll share more details on the ceremony soon.

For more information on the Consumer credit awards, previous winners or to get involved, click here.