After eleven weeks of competitive voting, we’re delighted to announce the finalists for the Consumer credit awards 2024.

For all our finalists, customers can continue to leave a review and vote for them until voting closes on 18 June at 11:59pm. We’ve shared more details in the next steps below.

Commenting on the finalist announcement, Jacqueline Dewey, Chief Executive of Smart Money People, said:

“Congratulations to all the companies who’ve reached the finalist stage. Thanks to the data we collect with our reviews, the Consumer credit awards are an endorsement of customers’ experiences. So everyone shortlisted should be incredibly proud to be recognised for all the great things they’re doing in the credit industry. We’re looking forward to finding out who customers decide are the winners in 2024.”

What happens next?

To help us find our winners, you can leave a review and vote for any of the companies within the categories listed below, as long as you’re a customer with them. Voting will close in the awards on 18 June at 11:59pm.

Simply go to our review page, search for the company, tell us what you like about them and anything you think they could do better. You’ll need to verify your review by confirming your email address or by verifying with Facebook or Google to be eligible for the prize draw to win £1,000!*

Alternatively, if you’d like to vote in one of our partner categories, please contact us ([email protected]) and we’ll send you the voting link.

Who are the finalists for 2024?

Headline awards

  • Company of the year – First Response Finance, Money Wellness, Plata, PayPlan, StepChange, Zable
  • Customer service champion – Boom Community Bank, East Kilbride Credit Union, First Response Finance, Money Wellness, PayPlan, StepChange
  • Treating customers fairly champion – East Kilbride Credit Union, Money Wellness, PayPlan, StepChange

Credit-specific awards

  • Best car finance provider – Blue Motor Finance, Creditplus, First Response Finance, Moneybarn, Zopa
  • Best consumer credit broker – My Community Finance, Little Loans
  • Best consumer credit report provider – Check My File, Pave
  • Best credit building product provider –NewDay, Pave, Vanquis, Zable
  • Best credit union (North) – Bradford District Credit Union, Central Credit Union, East Kilbride Credit Union, Notts and Lincs Credit Union, Sheffield Credit Union, The Co-op Credit Union
  • Best credit union (South) – Acorn Community Bank, Boom Community Bank, Great Western Credit Union, Planesaver Credit Union
  • Best loan provider – Abound, Bamboo Loans, Love Finance, Plata
  • Best credit union loan provider – Acorn Community Bank, Bradford District Credit Union, Boom Community Bank, Central Credit Union, East Kilbride Credit Union, Great Western Credit Union, Notts and Lincs Credit Union, Planesaver Credit Union, Sheffield Credit Union, The Co-op Credit Union
  • Best retail finance provider – PayPal, Policy in Practice, Snap Finance
  • Best financial support provider – Back2Credit, Money Wellness, My Debt Plan, PayPlan, StepChange
  • Best secured loan provider – East Kilbride Credit Union, Evolution Money

Partner awards

  • Technology partner of the year – Creditec, GDS Link, LendingMetrics, Yakara
  • Credit information partner of the year – Experian, Transunion
  • Open banking partner of the year – Plaid, Planky, Yapily

We’ll announce the winners on 11 July

You can continue voting for your favourite finalist until 18 June at 11:59pm. We'll announce the winners on the Consumer credit awards X account (formerly known as Twitter) and LinkedIn page in a digital announcement on Thursday 11 July.

For more information about the Consumer credit awards, please visit our website or email [email protected].

*Terms and conditions apply