Smart Money People Logo

Voting in the British bank awards 2025 is open - Vote here

Own this company?
Share this page

Novus reviews

novus
Rated Poor 1.80/5

Novus reviews

Unverified business

Review summary

People rate this company as Poor based on 5 product reviews

Average score of 1.80/5
5 star
20%
4 star
0%
3 star
0%
2 star
0%
1 star
80%

Latest positive rating

5/5

Unique Banking Experience

I joined Novus a couple of days ago, but so far i'm really impressed with how things are going. I haven't had any problems using... I joined Novus a couple of days ago, but so far i'm really impressed with how things are going. I haven't had any problems using my card anywhere which is a good start. If you want to help make a difference while banking, this is definitely who you should join. Read more Read less

Latest negative rating

1/5

Bad service and they are frozen your money for no reason

If you add money to your account then you want to transfer it to another account. They will block your account and ask you about... If you add money to your account then you want to transfer it to another account. They will block your account and ask you about the sorce of the money if if it small amount and when you answer them they will ignore you and hold they money mabye to use it by them for their own investment. Read more Read less

About Novus

Novus is an app with a focus on sustainable banking. Read reviews for Novus or if you're a Novus user leave a review today.

Novus at a glance

Reviews for Novus

Showing 5 of 5 company reviews

Bad service and they are frozen your money for no reason

Personal Finance App 19th January 2023

If you add money to your account then you want to transfer it to another account. They will block your account and ask you about... If you add money to your account then you want to transfer it to another account. They will block your account and ask you about the sorce of the money if if it small amount and when you answer them they will ignore you and hold they money mabye to use it by them for their own investment. Read more Read less

Rated Terrible 1/5
Read more product reviews

they will keep asking for money

Personal Finance App 14th December 2022

they will keep asking for money until you have nothing to offer and yet you still will not get your withdrawal, i got helped by... they will keep asking for money until you have nothing to offer and yet you still will not get your withdrawal, i got helped by a legal agency broadoak-capital com and all what i was owed was retrieved back to me. Read more Read less

Rated Terrible 1/5
Read more product reviews
  • 1/5

    B

    Absolutely terrible,not recommended. I wouldn’t open an account with them honestly. I have all my money saved in there and they have suspended my account... Absolutely terrible,not recommended. I wouldn’t open an account with them honestly. I have all my money saved in there and they have suspended my account for no specific reason and it’s been a day now, I don’t have a clue why it’s been suspended and also a few days ago, people were sending me money and I didn’t even receive a penny of it but now I’m suspended with all my money in there. They are serious scammers. No one replies to your emails or anything so I don’t even understand how they are even a bank Read more Read less

  • 1/5

    Scam artists

    ABSOLUTE SCAM ARTISTS So i opened an account 4 months ago as i needed an account for my benefits to go into but before i... ABSOLUTE SCAM ARTISTS So i opened an account 4 months ago as i needed an account for my benefits to go into but before i could set all this up i had my partner send me £1000 so i could purchase a bike to start working rather than being on benefits anyways i got asked for proof of where the money had come from as to which i replied with screenshots and an explanation as to where the money had come from and why then I received another email asking for proof of purchase for the bike which i couldnt send as my account got blocked with absolutely no explanation so i couldnt purchase the bike so they closed down my account fully with the same bs email about being a fda approved crapshow but no actual explanation as to why it got shut down so quickly so ive been none stop emailing the “customer support team” and keep gettin the same reply blah blah blah 2-3 months blah blah might aswell just say haha we have your money and theres nothing u can do about it so i have contacted both the google and the apple store to get the app removed and also contacted the police and as many fraud departments as i can as this company isn ONE BIG SCAM Read more Read less

  • 5/5

    Unique Banking Experience

    I joined Novus a couple of days ago, but so far i'm really impressed with how things are going. I haven't had any problems using... I joined Novus a couple of days ago, but so far i'm really impressed with how things are going. I haven't had any problems using my card anywhere which is a good start. If you want to help make a difference while banking, this is definitely who you should join. Read more Read less

    Novus are low on reviews. Used one of their products? Why not write a review.

    Products from Novus

    Showing all products offered by Novus

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice