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K Russell

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Review of the Newbury Building Society, Savings:

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I opened a 2nd account from my existing Newbury login.

I opened a 2nd account from my existing Newbury login. I received no confirmation of that. That was on Saturday and only on Wednesday did I get a response from a secure message I asked on Monday requesting some feedback. Reviewed on: 5th June 2024

Reply from Newbury Building Society Hi - thank you for taking the time to provide feedback. Sorry to hear about this delay in hearing back - we will look into this with Customer Service to identify the delay. Thanks gain for letting us know. Response date: 10th June 2024

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