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Deniz K

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Review of the HSBC, Online Bonus Saver:

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Watch out for interest rate conditions

I have been an HSBC customer for over 20 years. I find HSBC ISA rates are always very low compared to market. Online bonus saver looks good on paper, however watch out for the top limits that you can put in and if you miss that limit a penny then the entire amount you put in will get discounted to the standard rate which is half of what they advertise, app won't show you that top limit, it used to but they took it away, super convenient. to drop under that limit you need to withdraw some of course and then all that month's savings are gone. HSBC won't even offer an email where you can place your complaint, you either need to tell and agent to tell god knows whom, or write a letter in the century we are in. Very disappointing as a loyal customer. Reviewed on: 5th June 2024

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