Matt's community profile page - Smart Money People

Write a review

Viewing profile for,

Matt

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (2)

Review of the Monese, Money Account:

View on product page

Good service but incompetent support.

The app is fast, good. But all store names are displayed wrong. Because it displays them according to the GPS location. Hard to keep track of all transactions this way. Also, the support seems to not be reading my entire support tickets. I usually have to ask things twice because the first support reply does not answer my question. Ever. Also, the support is incompetent. I once had a problem with odd payment notifications that I didn't make. Asked the support about that. They said: "As long as it doesn't appear on the list of transactions, it's probably all okay because the seller canceled the transaction" - ALL OKAY? My card could have been skimmed and this is "Probably all okay" for you people? Since the transaction notifications were from another country... Bad experience. Incompetent support. (Anett support person). Reviewed on: 23rd November 2018

Review of the N26, Bank Account:

View on product page

Impressed me every day

The speed of the app is amazing, support is fast and great and the card works like it should. I do regularly get comments in stores about the card being very special because it's transparent. N26 Card and the App never let me down to this day. Would recommend. Reviewed on: 23rd November 2018

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.