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Chris D

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Review of the Hinckley & Rugby Building Society, Mortgages:

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World class service

We couldn’t be more grateful for all the help and support we have had. Everyone in the team has been patient, empathetic, and willing to challenge policy to make sure we got great service. Reviewed on: 19th June 2024

Reply from Hinckley & Rugby Building Society Hi Chris Thank you so much for taking the time to pass on your feedback. This really is music to our ears. We pride ourselves on truly listening to each case individually and our ability to be flexible when necessary, so its great we were able to deliver this for you and offer a suitable mortgage solution. We’re absolutely thrilled to hear you felt you received ‘world class service’ from our team! If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 4th July 2024

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