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Margaret R

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Review of the Suffolk Building Society, formerly Ipswich Building Society, Mortgages:

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Excellent communication by email, by post and phone

Excellent communication by email, by post and on the phone. It is possible to get through to a 'real;' person who can answer all my queries and can guide me through online documents. Very helpful and patient -as i am hard of hearing Reviewed on: 24th June 2024

Reply from Suffolk Building Society, formerly Ipswich Building Society Thanks Margaret - that’s so nice to read! As we all have our own individual circumstances, it’s great to see you’ve had a positive experience with us. If phone calls are difficult to hear, an app called Relay UK may make it a bit easier. You can google it and take a look, or get in touch with us and we'll walk you through it. Response date: 25th June 2024

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